User's Guide
Table Of Contents
- Preface
- Safety Terms and Symbols
- Introduction
- Get Started
- XpressKEY Operations
- Additional Features
- Manage XpressKEY in SupraWEB
- Support
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Chapter 5 Manage XpressKEY in SupraWEB
SUPRAWEB
Identify a Keyholder by Serial Number
1. Click Identify
Keyholder.
2. Enter the key serial
number.
3. Click Find.
Manage Keybox Inventory
1. Click LISTINGS. 2. Click the Keyboxes
link.
3. Click a keybox
Manage the keybox
information.
To add a keybox, click
the Add Keybox link,
enter the keybox serial
number, shackle code,
and MLS number where
the box is located.
To assign a listing to a
keybox already in your
inventory, select the
Assign Listing dropdown,
choose the keybox, and
enter the MLS number
where the keybox is
located and click Assign.
Notication Setup
As a listing agent you have several options for sending showing notications. Your board or association must
contact Supra to “opt-in” to showing notications for this feature to be available to you. Using SupraWEB,
you can add multiple people (i.e. the listing agent, ofce staff, and the home owner) to receive notications.
Notications are sent to email addresses and cell phone numbers (as text) but not to the XpressKEY.
Listing agent - To receive notications, make sure your email is correct in the Email Address eld and
check the Send me showing notications... box in General Email Settings.
Partner or team member - Add partners to receive all showing notications by entering their email in
the Also send a copy to: (CC) eld.
Client - To have your client receive notications, go to the specic keybox in your inventory, check the
box and enter their clients email.
The Showing Notication feature alerts the listing agent when a keybox key container is opened to start a
showing. This information can be display on all activity reports.
Showing information includes keybox serial number, associated listing address/information, date of showing,
the beginning and the end of the showing time (if enabled), and displays on all activity reports in SupraWEB.