User's Manual

GE AccessSmart 314 Last Update July 6, 2005
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B. TROUBLE SHOOTING
☞ A valid card became unregistered after batch-downloading IDs from PC.
Cause Wrong procedure during download or a component defect.
Solution 1. The card ID might be registered only to the controller and not registered in the PC. During the process
of downloading IDs, GE314 first erase the ID memory of the unit, therefore if the IDs from the PC
didn’t contain the card ID, this can happen.
2. Check whether the card ID is registered in the PC.
3. If not, please register the number and try downloading again.
4. If the trouble remains after the procedure above, contact a designated service center.
☞ It doesn’t enter the Setup Mode after entering the Master ID “00000000”.
Cause The Master ID might have been changed or components are defective.
Solution 1. Try changing the Master ID through the application S/W (It’ll be changed to “00000000”).
2. When it is not feasible, initialize the unit as following:
After the all installation and connections are completed, press and hold the Initialize button and put the
power (+12V DC) to GE314. The LCD will first display “Initialize OK? 0:No 1:Yes”. Press <1> key
if you want to initialize the system. After all Initialization process is completed, the system is operating
on normal mode and the LCD displays “GE Security, GE314 [F1], Date Time”.
3. If the trouble remains after the procedure above, contact a designated service center.
☞ When the power off and on after the time setting, the LCD displays “00/00 00:00:01”.
Cause Of that user mistake, or the system is defective of the device.
Solution 1. Check BAT connection S/W.
You have to short the S/W, and system initialize before system installation.
Figure: SWITCH SETTING Figure: SWITCH LOCATION
2. If the trouble remains after checking the above, contact a designated service center.
GE AccessSmart 314 Last Update July 6, 2005
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☞ No problem with accessing by card, but cannot access with the PIN input.
Cause An error in Setup or possible component defect.
Solution 1. Check whether a beep sound is generated when you press a key.
When a beep sound is generated, the problem may be an error in setup. Proceed like followings:
- Enter the Master ID (“00000000” default) to enter the Setup mode.
- Press <F2> key.
- [LANGUAGE] will appear on the LCD, then use the key <6> to choose [RD1_PIN_INPUT] and
select ‘USE’ as wanted.
2. When there is no beep sound or already enabled Key-in functions, contact a designated service center.
☞ The Setup mode suddenly goes back to the Normal operating mode.
Cause Time out error
Solution In the Setup mode, it is programmed to do so when there is no key-in or reading card within 60 seconds.
☞ Keeps making buzzer sound: “beep~ beep ~ beep” or “beeeeeeeep~~~~”.
Cause Error in Installation, Door status or Internal circuits.
Solution 1. Check the door status. It occurs in case that the door is opened over 3sec(Default) after the proper door
open time.
2. Check the door contact sensor type: it should be NO type.
3. Check in [7. OUTPUT T/S] of F6, the ten Time schedule code (01~10) value of output T/S. If the time
schedule code is set between 01 up to 10 and if the present time is included in the schedule.
If it is set to unintended value, change it to “00” ( Programmable via PC software)
4. Check in Tamper switch of GE314.
5. If the trouble remains after checking the above, contact a designated service center.