800 Series POS Bundle 1800 POS Bundle Installation Guide Thank you for selecting UTC RETAIL’s innovative 1800 Series Point of Sale bundle solution! This guide is designed to help you efficiently assemble the 1800 Series POS Bundle System. © 2008 UTC RETAIL. All rights reserved.
1800 Series POS Bundle System Installation Guide This guide was prepared by UTC RETAIL to assist personnel with the installation of the bundle components. All attempts have been made to ensure that the information presented in this manual is correct. No liability, expressed or implied, will be assumed by UTC RETAIL or affiliates for damage resulting from the use of this information. All rights reserved.
Table of Contents 1800 Series POS Bundle System Installation Guide ................................................................2 Product Information ..................................................................................................................4 Un-boxing the System...............................................................................................................5 Installation..................................................................................................
Product Information You will find the following components inside the 1800 Series POS Bundle System Box: • Safety Sheet • 1800 Series POS All-in-One unit (Touch Screen PC / logic device) • A/C power cord for logic device • Cash drawer • Barcode scanner • POS receipt printer • Keyboard • Mouse Note: The following optional items may or may not be present depending on the configuration purchased and may be shipped in a separate box.
Un-boxing the System 1. Open the point of sale box and remove the contents. 2. Remove all packing materials. Installation 1. Orient the cash drawer on its back side on your cash wrap (counter). Remove the keys. Locate the cash drawer cable package, labeled ‘APG cash drawer 320 Multipro cable kit’. Connect the end with the larger modular plug into the jack on the base of the cash drawer. Figure 1: Bottom View of Drawer 2. Lay down the cash drawer and place the cable to the side. 3.
4. Connect the printer USB cable from the printer to a USB port on the rear of the PC. 5. Connect the power cable from the printer power supply to the connector on the printer. Connect the AC cable to the printer power supply and then to a wall outlet or the optional Power Conditioner. Figure 3: 6. Rear View of PC and Printer Connect the mouse and keyboard cables to the PC. The mouse port on the PC is green and the keyboard port is purple.
. Connect the USB connector end of the Barcode Scanner cable to a USB port on the back of the PC. Connect the other end into the jack on the barcode scanner handle. Figure 5: 8. Rear View of PC, Scanner connection Connect the optional MSR (Magnetic Stripe Reader) assembly to the 1800 Series unit as follows: Figure 6: Back View of 1800 Unit and MSR Assembly Main Unit 1. Connect the USB cable Insert the USB connector into the USB port at the side of the main unit. USB Port To MSR Unit 2.
9. Connect the optional Payment Terminal (Pin Pad or Signature Capture device) to a Serial Port on the back of the PC. For instructions on the Signature Capture device cable connections, refer to the install guide included with the terminal. Plug the AC power adapter into a wall outlet or the optional Power Conditioner. Figure 7: Rear View of PC, Payment Terminal connection © 2008 UTC RETAIL. All rights reserved.
10. Connect the optional Rear Customer Display as follows: Figure 8: Rear View of 1800 Unit 1. Remove the cover panel The 1800 Series main unit ships with a cover panel over the Customer Display attachment position. Lift the bottom edge of the cover panel, and then pull the panel straight up to expose the connecting cable. Rear Panel Cover 2. Connect the cable Connect the cable between the Customer Display and the main unit. Tuck the cable and connector into the opening. 3.
11. Connect the optional Inventory Scanner to a serial port on the back of the PC. Then plug the power supply into a wall outlet or the optional Power Conditioner. Figure 9: Rear View of PC, Inventory Scanner connection 12. Connect a site provided network cable into the network jack on the back of the PC. Figure 10: Rear View of PC, Network cable connection © 2008 UTC RETAIL. All rights reserved.
13. Plug the PC power cord into the receptacle on the rear of the PC and then into the wall outlet or optional Power Conditioner. Figure 11: Rear View of PC, Power cord connection Powering On Your 1800 Series POS Bundle System 1. Remove the plastic protective sheets from the LCD Monitor and the optional rear customer display. 2. Turn on the ATX PC power by depressing the on/off switch located on the lower front right-hand side of the unit. 3.
Troubleshooting Procedures The following table presents symptoms and solutions for problems potentially encountered when installing the 1800 Series Bundled POS System components. Symptom Touch screen accuracy is off The printer does not have power. The printer has power but the system does not boot to Windows. A keyboard error message displays when you boot the 1800 Series POS unit. The rear customer display does not have power. Solutions • Recalibrate the touch screen using the calibration utility.
