Instructions Manual

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Copyright © 2011 Star Water Systems. All rights reserved.
29
Copyright © 2011 Star Water Systems. All rights reserved.
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Motor runs, but
delivers little or no
water
1. Air locked pump 1. Normal delivery may resume
if water pump is started and
stopped at one minute intervals
2. Gas or air in well water 2. Connect hose to service valve.
Run water thru hose submerged
in water in clear jar. Observe
for air bubbles from hose outlet.
If tank is standard type, the air
volume control may be defective
- replace; otherwise, have well
checked for proper water level
as pump may be drawing air.
Lower pump and/or correct well
condition
3. Low water level in well or pumping too
much from well
3. Throttle pump with gate valve.
Lower pump setting if depth of
well is adequate
4. Defective or improperly installed check
valve
4. Pump must be raised to replace
or reinstall correctly
5. Leak in drop pipe damaged section 5. Raise pump, check pipe for leak
and replace
6. Pump inlet screen blocked 6. Raise pump and clean screen.
Verify that well is clean. Reset
pump at less depth if possible
7. Worn pump 7. Pull pump and replace damaged
components
8. Broken pump shaft or motor shaft or
worn coupling
8. Pull pump, inspect shafts and
coupling for damage. Replace
defective components
Pump operates
properly, but won’t
shut off
1. Pressure switch 1. Readjust switch to lower shut off
pressure setting, clean contacts
or replace switch
2. Low water level 2. Throttle pump outlet at gate
valve or readjust pressure switch
to lower shutoff pressure setting
3. Leak in drop pipe or worn pump 3. Throttle pump output at gate
valve or readjust pressure switch
to lower shut off pressure
setting. If pump does not shut
off, pump must be raised and
defect repaired