User Manual

www.avaccess.com

Trouble Shooting

and ensure the cable length is within 1000ft/300m.

• HDCP indicator should be solid on or blinking. If it is off, it means no

signal pass through. Please check if the HDMI cables are well connected

to the source and display, and the optical fiber cable that connects

transmitter to receiver is normal. Try a better HDMI cable or ber cable.

2. How to deal with a weak or not working IR signal?

• Make sure the IR cables are correctly installed according to the

Installation Instruction diagram above.

• Check if the IR emitter head is secured over the center of the device IR

receiver window. The best position may vary depending on the device.

Please refer to the device user manual. If the signal is weak, please try to

adjust the position.

• Pay attention to the control angle and distance as below

.

The control

signal will be better when your controller is pointed at the IR receiver

head directly.

Enabled Angle 0° 30°(Horizontal) 15°(Vertical)

Distance 26ft (Max) 15ft (Max) 10ft (Max)

3. How can I make the IR work with third party control device?

• Please make sure the third party device follows our pin definition as

below:

• You can purchase an AV Access universal IR cable that will be compliant

with any third party device (Amazon ASIN: "B01MYX46IC")

IR Receiver

Gnd

IR signal

IR Emitter

IR signal