User Manual

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14
Trouble Shooting
• Link indicator should be solid on. If it is blinking or o, it is likely
a problem with your Ethernet cable. Please change to a qualied
cable (Cat 5e/6/7, EIA/TIA 568B) and ensure the cable length is
within the maximum transmission distance.
• HDCP indicator should be solid on or blinking. If it is o, it means
no signal pass through. Please check if the HDMI cables are
well connected to the source and TV, and the CATX cable that
connects transmitter to receiver is normal. Try a better HDMI
cable or CATX cable.
2. How to deal with a weak or not working IR signal?
• Make sure the IR cables are correctly installed according to the
Installation Instruction diagram above.
• Check if the IR emitter head is secured over the center of the
device IR receiver window. The best position may vary depending
on the device.Please refer to the device user manual. If the signal
is weak, please try to adjust the position.
• Pay attention to the control angle and distance as below
.
The
control signal will be better when your controller is pointed at
the IR receiver head directly.
Enabled Angle 0° 30°(Horizontal) 15°(Vertical)
Distance 26ft (Max) 15ft (Max) 10ft (Max)
3. How can I make the IR work with third party control devices?
• Please make sure the third party device follows our pin denition
as below:
IR Receiver
Gnd
IR signal
5V
IR Emitter
5V
IR signal