User Manual

TROUBLE SUGGESTIONS
Turn off any audio enhancement features on audio device.
Ensure proper fitting is being used.
Remove silicone fitting and briskly blow into the earpiece (it is possible there
is debris inside housing, lodging sound driver in place).
NOTE: do not put your mouth around the earbuds.
Check to make sure the problem is not with the audio device or the file you
are listening to. Ensure the EQ settings on the device are set properly. Make
sure proper fitting is being used which provides a snug fit (similar to that of an
earplug) and that the driver is pointing directly towards the ear canal.
- Make sure the charging cable and source are functioning properly
- Make sure both USB plugs are firmly connected into their sockets
- Disconnect and reconnect the USB charcing cable
- If charging with your computer, make sure the USB port is powered and
remember to plug in your computer
Lack of or excessive bass
or treble
One earphone is quieter
than the other
Distorted sound
Headphones will not
charge