User Manual

- Make sure the audio device is playing and is Bluetooth connected to the
headphones
- Reboot the source/device
- Turn off the headphones and turn them on again
No audio
Audio and video do
not match
Try streaming from another device or select another track. Due to technology
limitations, there may be a delay from some sources or applications
TROUBLE
Receiving no audio or low
quality audio from a audio
source
SUGGESTIONS
- Check the battery
- Check the pairing
- Make sure the audio source is playing
- Make sure the volume on the device is not muted or turned down
- Reboot the source/device
- Turn off the headphones and turn them on again
- Reset paired devices history of the headphones
- Try streaming from another device or select another track
- Move the device and headphones closer (max 33 feet or 10m)
- Keep away from any possible interference (wireless routers, other Bluetooth
devices, microwaves etc.)
- Close any applications on your device that are not in use and disable Wi-Fi