User's Manual

17 Service & Support
17 Service & Support
The «Trouble-shooting» section gives you valuable tips on how to deal with minor
malfunctions yourself, saving you the time and trouble of calling out a service tech-
nician and any cost that goes along with it.
Information on the V-ZUG warranty can be found at www.vzug.com →Service
→Warranty information. Please read this information carefully.
Please register your appliance straightaway online at www.vzug.com →Service
→Warranty registration. This will allow you to take advantage of the best possible support
in the event of a fault in the appliance during the guarantee period. You will require the
serial number (SN) and appliance designation to register your appliance. You will find
them on the identification plate of your appliance.
My appliance information:
SN: __________________________ Appliance: ________________________________
Please have this appliance information to hand when contacting V-ZUG. Thank you.
Identification plate
▸ Open up drain tray.
– The identification plate is located on the left-
hand side next to the foreign body trap.
The SN can also be retrieved as follows:
▸ Hold the button depressed until «Settings – SN 11025 000123» appears in the
TouchDisplay.
Your repair order
At www.vzug.com →Service→Service number you will find the telephone number of your
nearest V‑ZUG service centre.
Technical questions, accessories, warranty extensions
V-ZUG is happy to help you with any general administrative or technical queries, to take
your orders for accessories and spare parts and to inform you about our progressive
service agreements.
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