User Manual

7 Trouble-shooting
Message Possible cause Solution
«Exceeded maximum
power»
▪ The set power level and
the set «AutoPowerPlus»
settings option require
more power than the con-
nection type and/or the
maximum values defined
in the user settings allow.
▸ Switch the «AutoPowerPlus» set-
tings option off (see page 14).
▪ If the message appears
again:
▸ Increase the power consumption
value or set the maximum power
of the hob under «Assistance
functions» and «Maximum power
consumption» in the user set-
tings (see page 22).
▪ If the message appears
again:
▸ Call Customer Services.
«Cookware not in-
duction-compatible»
▪ The cookware is not suit-
able for use with induction
hobs.
▸ Use suitable magnetic cook-
ware.
«Unlock the child-
proof lock»
▪ The childproof lock is ac-
tivated.
▸ Switch the childproof lock off
(see page 23).
7.2 After a power failure
The user settings remain unchanged.
Problem Solution
Power failure ▸ Hold the button depressed until the following appears in the
display: «Power failure».
▸ Reset the date and time if required (see page 22).
7.3 Other possible problems
Problem Possible cause Solution
The appliance is not
working and all the
displays are dark.
▪ The fuse or circuit breaker
for electrical installations in
the home is defective.
▸ Change the fuse.
▸ Reset the automatic circuit
breaker.
▪ The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪ An interruption in the
power supply.
▸ Check the power supply.
The appliance is not
working at full power.
▪ The appliance was oper-
ated for a longer period of
time without interruption.
▸ Place the cookware on a cold
spot on the hob.
▸ Switch the appliance off and al-
low it to cool down.
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