User`s guide

User’s Guide ______________________________________________________________________
198 __________________________________________________________________M210662EN-A
Ceilometer
If CT25K is not working properly, do the following:
1. Check the cable connections.
2. Check the presence and correctness of line voltage.
3. Check the operational states of the LEDs in the unit.
4. At the data line, check that the connection is correct.
For more information, refer to Ceilometer CT25K User's Guide.
Technical Support
When contacting Vaisala technical support, please send the following
information with your technical enquiry or description of a fault:
1. Serial number of the MAWS logger.
2. The captured text of the SYSINFO command.
3. If you have modified the configuration file, and the the setup is
possibly defected, please send also the captured
MAWS_Terminal.log file and the configuration file (.dtg). Refer to
MAWS Lizard User’s Guide for instructions how to export a setup
file.
For technical questions, contact the Vaisala technical support:
E-mail helpdesk@vaisala.com
Phone (int.) +358 9 8949 2789
Fax +358 9 8949 2790