ADMINISTRATOR GUIDE viewLinc 4.
Copyright Copyright ďŁ 2012 Vaisala Canada Inc All rights reserved. No copying, distribution, publication, modification, or incorporation of this document, in whole or part, is permitted for commercial purposes without the express written permission of Vaisala Canada Inc. Vaisala Canada Inc 13775 Commerce Parkway Richmond, BC V6V 2V4 Canada Trademarks Vaisala Canada Inc, Vaisala Veriteq, Vaisala Veriteq vLog, and Vaisala Veriteq viewLinc are trademarks of Vaisala Canada Inc.
Table of Contents About this Manual vii Who this Manual is for vii How this Manual is Organized vii Conventions Used in this Document viii Related Documentation and Software Products viii Support Information ix Chapter 1: Getting Started 1 Overview 2 Administratorâs Road Map 4 System Requirements 5 Installing viewLinc 8 Connecting Devices 9 Installing vLog Software 13 Installing viewLinc Software 14 Logging in to viewLinc 15 First Steps in viewLinc 17 Whatâs New in viewLinc 18 Getting Help 19 Chapter 2: M
Contents Searching for Zones and Locations 30 Ordering Columns 31 Linking and Unlinking Channels 31 Deleting Zones 34 Editing Location Properties 35 Hiding and Showing Location Columns 36 Creating and Editing Location Thresholds 36 Chapter 3: System Settings 39 Discovering Devices 40 Adding Devices 40 Swapping Devices 42 Removing Devices 44 Editing Device Properties and Aliases 45 Viewing Device Details 47 Editing Channel Properties and Aliases 50 Adding Hosts 53 Configuring Email Settings 53 Editing Alar
Understanding the Locations Screen 67 Understanding the Options Dropdown Menu in Locations 69 Understanding The Tabs in Locations 70 Building a Trend with the Trend Tab 71 Understanding the Dropdown Menus and Buttons in the Locations Tabs 73 Opening Large Popup Trend Views 75 Real-Time Graphs 77 Reading Graphs in Popup Trend View 77 Viewing Graph Detail in Large Popup Trend View 79 Acknowledging Alarms from Large Popup Trend View 79 Chapter 5: Alarms 81 About Alarms 82 What Happens When an Alarm is Trigge
Contents Creating New Groups, Users and ACLâs 105 Creating a New Group 105 Deactivating/Reactivating a Group 106 Creating a New User 106 Adding an ACL to a Zone 108 Chapter 7: Events 113 Viewing Events 114 Adding Comments to Events 115 Adding Custom Events 116 Printing Event Logs 116 Exporting Event Logs 117 Chapter 8: Reports 119 About Reports 120 Generating Historical Data Reports 120 Generating Alarm History Reports 121 Generating Location History Reports 123 Creating New Reports 127 Deleting Reports
Appendix: FAQs & Troubleshooting 143 Index 163 viewLinc 4.
Contents vi Š 2012 Vaisala Canada Inc
About this Manual About this Manual The viewLinc 4.1 Administrator Guide includes the information you need to install, configure and operate the viewLinc system. You can also view the Quick Start Guide for a graphical overview of installing viewLinc. If you are not an Administrator, refer to the User Guide for information on the standard tasks performed using viewLinc.
About this Manual monitoring the system of threshold-exceeding conditions or if data communication between the device and the system is down. Includes how to acknowledge alarms. Chapter 6: Permissions. Includes information about User Permissions, User Rights and Access control lists. Shows how to create users, assign them to groups and zones, add permissions and control rights. Chapter 7: Events. Includes filtering and printing event logs, including details on transfers, alarms, and acknowledgements.
About this Manual Use vLog software and its associated Quick Start Guide for setting up Vaisala Veriteq devices and viewing and printing device historical data as graphs or text files. Use your specific Vaisala product User Guide for information about installing HMT140 or 300 Series Transmitters. Support Information In North America, technical support is available between 8am-4pm PST Monday - Friday, 1-866-861-3388 (or 604273-6850). You can also email veriteqsupport@vaisala.com, or visit www.vaisala.
About this Manual x Š 2012 Vaisala Canada Inc
Chapter 1: Getting Started This section includes: ⢠Overview of the Vaisala Veriteq Continuous Monitoring System (CMS) ⢠Administratorâs Road Map ⢠Whatâs New in viewLinc ⢠System Requirements, Hardware and Software ⢠Installing viewLinc ⢠Logging in to viewLinc from an Internet Browser to Monitor Conditions ⢠First Steps in viewLinc ⢠Whatâs New in viewLinc ⢠Getting Help viewLinc 4.
Chapter 1: Getting Started Overview Welcome to viewLinc 4.1, a key element in the Vaisala Veriteq Continuous Monitoring System (CMS). Using viewLinc you can easily monitor device readings locally on a PC or across a network using a supported version of MicrosoftÂŽ Internet ExplorerÂŽ or from mobile devices like the iPhoneÂŽ, Google AndroidÂŽ, or BlackberryÂŽ. With viewLinc 4.
Overview connections. The most convenient methods of attaching devices to PCs are using vNet or Digi devices. These options are described in Table 1.
Chapter 1: Getting Started Method Serial port How Connected Detail Vaisala Veriteq serial port cable ⢠Allows devices to connect directly or over an Ethernet network (when device host is installed) to the viewLinc server ⢠Requires a Serial port on a PC ⢠Requires a Serial to Logger cable Table 1: Methods of attaching devices to PCs It is also possible to use a mix of these methods if your system requires it. The outlined Administratorâs Road Map applies to all installation options.
System Requirements Edit Alarm email templates (see âEditing Alarm Email Templatesâ on page 55) 8 Create Alarm and Threshold Templates (see âCreating Alarm Templatesâ on page 84) 9 Add Devices (see âAdding Devicesâ on page 40) 10 Set and configure Alarm Thresholds (see âSetting Threshold Alarmsâ on page 90) 11 Configure Alarms (see the sections on setting threshold, communication and device alarms in Chapter 5: Alarms) 7 Once these set up activities are complete, you are ready to start monitoring device r
Chapter 1: Getting Started viewLinc Server Requirements The viewLinc Server machine must meet the following requirements: ⢠Be available 24 hours a day, 7 days a week. ⢠Have 350 MB free application disc space.
System Requirements Data files: C:\Documents and Settings\All Users\Documents\Vaisala\Vaisala Veriteq viewLinc Windows XP/2003 x32 Program files: C:\Program Files\Vaisala\Vaisala Veriteq viewLinc Data files: C:\Documents and Settings\All Users\Documents\Vaisala\Vaisala Veriteq viewLinc Note: It is strongly recommended to use the default installation folders for data files as other folders may have special security restrictions placed on them.
Chapter 1: Getting Started Small installation (<20 channels) ⢠1.6 GHz ⢠2 GB RAM ⢠sufficient HD space to support 200KB/channel/day For example, if you have 4 channels, you will need approximately 300MB (4x200x365) per year. End User PC Requirements A machine on the network used to administer viewLinc must have: ⢠2.4 GHz ⢠2 GB RAM ⢠a supported Internet browser installed (Microsoft Internet Explorer 6.0, 8.0, 9.0 or later recommended).
Installing viewLinc Connecting Devices Choose from the following methods to connect your devices to the network or appropriate PCs. Method 1: Using vNet Devices The following procedure shows how to use vNet devices to connect your devices to the network. Figure 1: Overview of viewLinc system using vNet devices Attaching Main Hardware 1 2 3 Remove protective label on the bottom of the device. Connect the device to the vNet device.
Chapter 1: Getting Started Installing Vaisala Veriteq Drivers This section covers installing the drivers for vNet devices to connect Vaisala Veriteq devices to the network using an Ethernet connection. Repeat all of these steps for each vNet device you want to use. Discovering the vNet Device 1 2 3 4 Obtain a reserved (recommended) or static IP address for your vNet device from your IT department. If your networking policy requires you to reserve IP addresses using DHCP, see www.vaisala.
Installing viewLinc Method 2: Using Digi Devices The following procedure shows how to use Digi devices to connect your Vaisala Veriteq devices to the network. Figure 2: Overview of viewLinc system using Digi devices Attaching Main Hardware 1 2 Connect your Vaisala Veriteq device to a Digi device using a Vaisala Veriteq cable. Connect your Digi device to power supply and Ethernet outlet. Note: These instructions focus on the Digi One SP. For other Digi models, see www.vaisala.com/lifescience-hitech.
Chapter 1: Getting Started 2 3 4 Insert the Digi driver CD into viewLinc Server. The Digi Device Setup Wizard launches automatically. Click Next. Select the device that matches the MAC address from the bottom of your Digi device. Click Next. Note: If your device is on a different subnet from the server, you will need to know the IP address of the Digi device and launch the RealPort installer on the Digi Driver CD.
Installing viewLinc Installing USB Drivers ď´ Using the supplied Vaisala Veriteq USB cable driver CD and Quick Start guide, install USB drivers on every PC you plan to attach devices to. Connecting Hardware 1 2 3 Connect the device to a Vaisala Veriteq USB cable. Connect the USB cable to your viewLinc Server or Device Host (ensure the viewLinc Server computer is attached to your network). Install a USB cable driver. You only need to install a driver once on each machine to which devices are connected.
Chapter 1: Getting Started Refer to the vLog User Guide for installation instructions. Installing viewLinc Software Now you are ready to install viewLinc which will be used to make device monitoring, alarming and reporting available across your network. There are two options available to you: ⢠Install viewLinc software on a network server (must be installed once). ⢠Install viewLinc software on a PC as an offsite host to make devices connected to it available to the viewLinc server.
Logging in to viewLinc 5 6 7 8 Choose a destination location for the viewLinc program files, then click Next. Select Logger Host, then click Next. Click Install. Click Finish. You have installed all necessary viewLinc components.You can now move to any machine on the network - or stay where you are - and log in to viewLinc to monitor channels using any supported Internet browser on the network.
Chapter 1: Getting Started 3 In the login screen, first select your language from the language drop-down. When a new language is selected, the page will automatically refresh and update accordingly. This language setting will remain the same as long as the browserâs cookies are kept. Note: 4 5 6 16 The default administrator username and password are both âadminâ. Enter your username and password. Click Login. The main viewLinc screen appears, showing âGetting Startedâ screen.
First Steps in viewLinc donât see any Location data, click a Location from the tree view, and select Options | Refresh. The selected Locationâs data should appear. If no Locations display, you may not have any Locations assigned to you, the administrator may need to configure the system, or there could be a problem with viewLinc itself. If you use Vaisala Veriteq devices, try discovering devices - see âDiscovering Devicesâ on page 40.
Chapter 1: Getting Started Whatâs New in viewLinc Locations: A Location is a âdata pointâ which can be linked to any channel and is located in a hierarchical tree of zones. The Locations feature replaces the previous channels/my channels functionality, providing improved customization and flexibility with more information available from the tree view. Views: A View is a customized combination of locations selected from all available zones by the user.
Getting Help multiple users and subsequently adding individual user permissions as needed. viewLinc 4.1 also provides the ability to add an access control list (ACL) to a particular zone and give a group permissions specific to that zone. Getting Help If you need help, technical support is available: North America Contact Vaisala Canada Inc, 8am-4pm PST Monday - Friday, at 1-866-861-3388 (or 604-273-6850) or email veriteqsupport@vaisala.com. See also www.vaisala.com/ lifescience-hitech.
Chapter 1: Getting Started China Service Center Floor 2, EAS Building No.
Chapter 2: Management This section describes how to: ⢠Configure various components of viewLinc using the Managers from the system configuration menu ⢠Create and work with views in Views Manager ⢠Use access control to give views access to different users and groups ⢠Set up and add locations to a custom dashboard using the Dashboard Manager ⢠Navigate the Device Manager, add a device and add access controls viewLinc 4.
Chapter 2: Management About Views Manager A View is a customized combination of locations selected from all available zones by the user. It offers the flexibility of navigating a tree view similar to the locations view with a customized hierarchical zone organization. Views Manager allows you to create and edit views for use throughout the application. Views are useful when you wish to group important locations together.
About Views Manager possible to to add a zone by right clicking the zone and selecting Add Zone. 4 5 6 7 To specify access control for your view, click the view to select it then select Options | Add from the access control panel on the right. The access control window appears. Select an access control type, user name, and type of permission you wish to give. Click Save.
Chapter 2: Management About Dashboard Manager Dashboards provide the ability to upload a custom image for any zone or view and place locations on this image. They give the user a visual display of the current readings at various locations. For example, a floor plan or map of a building can be uploaded as the dashboard image, and the locations can be dragged and dropped to their corresponding real life locations on the map.
About Dashboard Manager 6 7 being edited and the current tree folder is highlighted to indicate that the dashboard is in edit mode. If it is necessary to resize the image, select Options | Resize Image. A grey border will appear around the image allowing you to adjust the size in a window. Navigate the locations tree to find a location or zone you would like to add to your dashboard. Drag and drop from the locations tree to the dashboard on the right.
Chapter 2: Management Erasing the Dashboard 1 To erase the current dashboard, select Options | Erase Dashboard. Note: 2 The erase operation cannot be undone. A confirmation message box appears. Click Yes. The current dashboard image and all items on the dashboard are erased. About Device Manager The Device Manager is used to add, configure and provide/ manage user access to Devices, Hosts, and Locations.
About Locations Manager you create will appear throughout the application. This panel also allows you to work with individual channels by linking and unlinking them to different locations and deactivating Locations as needed. ⢠The Device Browser allows you to view and work with the devices currently attached to the system and the channels associated with these devices. It also allows you to swap devices when required.
Chapter 2: Management Give it a name which describes the zone. Once a zone is created, you can then add a location to it by right clicking and selecting Add Location. If no devices are displayed in the device browser, your device may not be connected properly. ⢠If you use Vaisala Veriteq devices, try discovering devices - see âDiscovering Devicesâ on page 40.
Organizing Locations into Zones drag/drop the location into the folder you wish to move it to. 2 If there are no zones or locations (other than the default âSystemâ zone), you will need to add a new Location. Navigate the Device Browser tree to find a device or channel and drag and drop to a zone in the Locations tree.
Chapter 2: Management click on the zone youâd like to move to and select Paste. This performs the same function as dragging and dropping as detailed in step 1. Renaming Zones To rename a zone: 1 From the Locations tree in Locations Manager, highlight the zone you want to rename. 2 Right click the zone and select 3 In the Zone name dialog box, make your changes. Press Enter or click outside the dialog box to complete the name change. 4 Note: Rename.
Organizing Locations into Zones displaying all Zones that start with âRoomâ and all Locations that start with âTempâ. Click the magnifying glass icon to activate the filter. An âxâ icon will appear next to this icon, which indicates the filter is active. Click the âxâ icon to deactivate the filter. While the filter is active, only the zones and locations that match the search criteria will display. Hosts cannot be filtered with the search box in Device Manager.
Chapter 2: Management 1 2 From Options | System Configuration | Locations Manager, ensure you have created the zone for the location that you want linked to a channel. You must have at least one zone created (in addition to System which is created by default) in order to link locations. Navigate the Device Browser in Locations Manager and expand the device with the channel youâd like to link. If you do not see any devices listed, check the Options filter to ensure all devices and channels are visible.
Organizing Locations into Zones 2 Right click and select Unlink Channel. 3 A prompt will appear confirming that you want to modify the location. Click Yes. The channel is now available to link with another location. See âLinking and Unlinking Channelsâ on page 31. You can also unlink all channels within a zone. This is useful when you wish to delete a zone, because all child locations must be unlinked in order to delete the zone.
Chapter 2: Management 2 Right click on the zone and select Unlink child locations. 3 A prompt will appear. Click Yes to confirm the modification. Deleting Zones To delete a zone, you must first deactivate all child locations. When you delete a zone, the channels revert to the default zone and can be re-assigned to a different zone from the device browser. To move channels between zones, see âCreating Zonesâ on page 28.
Organizing Locations into Zones Note: When a location is deactivated, it still remains part of the zone, but is not active. If you wish to remove it from the zone entirely, the channel must be unlinked using the Unlink channel command. The âpermanently delete locationâ option in the right click menu then becomes available. To delete a zone: 1 From the Locations tree in Locations Manager, select the zone you want to delete. Note: 2 3 You cannot delete the System zone.
Chapter 2: Management Hiding and Showing Location Columns To hide columns in Locations: 1 From the Table View tab in Locations, let your mouse hover over any column heading, then click the black down arrow that appears. 2 Select Columns, then select the columns you want to display or deselect columns you want to hide. For example, to show a column with colored icons representing alarm status, select Icon. 3 Click outside the list, or press [Esc] to hide the options list.
Organizing Locations into Zones 2 Click the Options dropdown and select Create X threshold (where X is the unit of measure). 3 The edit threshold window appears, populated with default values. Set the desired thresholds. 4 Click Save. viewLinc 4.
Chapter 3: System Settings There are several important settings screens in viewLinc, all located under the System Configuration tab.
Chapter 3: System Settings Discovering Devices To discover recently attached Vaisala Veriteq devices which may not show up in the Device Browser automatically: ď´ Select Options | System Configuration | Device Manager.
Adding Devices To add a Vaisala Veriteq device: 1 From the Device Browser in Device Manager, select a host, then select Options | Host | 2 3 4 Add Device. In the Add Device screen, select Veriteq Logger from the Device Class dropdown list. Enter the COM port number. To add a combination of Vaisala Veriteq devices and 300 Series Transmitter devices, select Upload Definitions File then enter or browse to the correct file. To add several Vaisala Veriteq Devices, see âDiscovering Devicesâ on page 40.
Chapter 3: System Settings 3 Enter the following: a Disconnect After Scan: To maintain a persistent connection to the device, choose False. b Connection Type: If the transmitter has a LAN or WLAN module, select Network. If you use an external Digi device, choose COM Port. c IP Address: See your administrator or check the Device box. d Sample Rate: Choose 90 (recommended, but you can modify the rate if you need more or less recorded data).
Swapping Devices Note: Each Vaisala Veriteq device must be reviewed separately using vLog, and the COM port to which they are connected must be selected. ⢠COM port/IP address. Device is on the same COM port (attached to the same cable). If you are swapping a 300 Series Transmitter connected as a network device, ensure the new transmitter has the same IP address. ⢠Name. Device is not retired or deactivated. ⢠Status. Device is not in active alarm mode. ⢠Sample Interval.
Chapter 3: System Settings 5 6 7 8 Disconnect the device you want to swap, and connect the new device. If you are swapping a 300 Series Transmitter, unplug the power source and plug it in again. Click Options | Refresh to update the device list (you may have to wait a few minutes for the device to appear). If the new device has been previously swapped it will be found in the list of deactivated devices (to view, click Show Deactivated Items from the Options dropdown).
Editing Device Properties and Aliases 3 From the Options | Device menu, click Deactivate Device. 4 A message appears, asking that you confirm you want to remove this device. Click Yes. You can now remove the device from the network. Editing Device Properties and Aliases viewLinc allows you to edit a Vaisala Veriteq device description (maximum 16 alpha-numeric characters stored within the device), as well as its alias (maximum 64 alphanumeric characters, not stored within the device).
Chapter 3: System Settings 2 On the Device menu (or the right-click context menu) select 46 Edit Device. 3 In the Edit Device Properties screen, in the Description text box, enter the new information (maximum 16 characters for Vaisala Veriteq devices only). In the Alias text box, enter a more descriptive Alias (maximum 64 characters), if you want.
Viewing Device Details Additional properties are available for HMT140 Series Transmitters: ⢠Timeout: Number of Seconds to wait for a beacon before failing the âAddâ operation. ⢠UDP Port: The UDP port viewLinc uses to listen for devices. ⢠Max Blocks per Beacon: The maximum size of the backfill. It is limited to conserve battery life.
Chapter 3: System Settings information, click Options | System Configuration | Device Manager and select a device from the device browser. Device details appear in the device details panel on the right.
Viewing Device Details Column Displays Channels Number of Channels associated with device Device Alarming Indicates whether alarming is active/inactive on device Hardware Model Model of Device Hardware Revision Revision of device hardware Firmware Version Revision of device firmware Transmit Period The frequency of beacon transmissions Battery Status The estimated battery level or if no battery, power method.
Chapter 3: System Settings Editing Channel Properties and Aliases viewLinc allows you to edit a channelâs description, alias, and preferred temperature units, if applicable. This is useful when you want to easily identify a specific channel onscreen. Note: Depending on the device you use, not all device channels can have their descriptions modified.
Editing Channel Properties and Aliases 6 Click OK to save. If you do not want to use the system default temperature units (set on the Options | System Configuration | Preferences tab), you can modify the temperature units used for a specific location. To clear existing unit preferences and accept the system default, you will need to edit the location from the Locations manager and select the option Use System Default.
Chapter 3: System Settings Double click a Calibration property to edit it. When the calibration property is changed, you will be asked to confirm the change and adjust the calibration dates if necessary. Additional channel properties are available for HMT140 Devices/HMP110 Series Transmitters: 5 ⢠Decimal Places: The number of decimal places to display.
Adding Hosts components are the number of seconds the probe is in alarm before transmitting a beacon. 255 = disabled. Adding Hosts viewLinc 4.1 provides the option of adding multiple host machines so devices residing on these host machines can be added and monitored as locations. To add a host machine: 1 From the Device Browser in Device Manager, select Options | 2 3 Add host. The Add Host window appears. Enter the hostname or IP address of the host youâd like to add. Click OK.
Chapter 3: System Settings To configure Email Settings: In viewLinc, choose Options | System Configuration | Templates | Email Templates. The Email Settings screen appears, showing the email templates in use for various viewLinc messages. 4 Choose Options | System Configuration | Email Settings. The Email Settings screen appears: 5 Enter the Administratorâs Email address. This address is used to receive all system notifications. Enter a valid âFromâ address.
Editing Alarm Email Templates Note: 9 viewLinc automatically uses secure SMTP if it is supported by the SMTP server. If your outgoing mail server requires confirmation through a POP3 connection before sending mail, configure the following settings: a Select POP3 connection is required. b Enter the incoming POP3 mail server name. c Enter the incoming mail server port. d Select POP3 Authentication, then enter a username and password for a valid POP3 account for the viewLinc system to use.
Chapter 3: System Settings To edit email templates: 1 From Options | System Configuration | Templates | Email Templates, select the row containing the email template 2 3 you want to edit and click Edit Email Template. Or, double-click the row to edit. The Email Template screen appears. In the Email Template screen, edit the email template message. Items in [brackets] are macro variables that viewLinc will insert in the email.
About Contact Schedules For security purposes, it is important to change the admin password as soon as possible (see âEditing Users and Passwordsâ on page 59). You also need to create accounts for other users, specifying their login name, their email address and schedule (times they should receive alarm notification), their security level, the channels they can see, and their authentication method (if they will use a viewLinc login or use the same login as their Windows login).
Chapter 3: System Settings 3 4 5 6 Choose a start date by typing in the text box or choosing from the calendar. Specify Repeat Days. To repeat the contact schedule every 7 days, enter 7. For 9 days, enter 9. The maximum value is 99 days. In the Time Period rows, enter the time period in 24-hour time in the following format: xx:xx-yy:yy where xx:xx is the start time and yy:yy is the end time. For intermittent schedules, separate time periods by a comma. For example, 08:00-12:00, 13:00-16:00).
About Preferences Deactivating Users To deactivate a user: 1 From Options | System Configuration | Users, select the User you want to deactivate. 2 3 Click Deactivate User from the Options dropdown menu. Click Yes to confirm the change. Reactivating Users To reactivate a user: 1 From Options | System Configuration | Users, click Options | Show Deactivated Users. All deactivated users 2 3 appear in grey text. Select the user you want to reactivate Click Reactivate User from the Options dropdown menu.
Chapter 3: System Settings making changes to viewLinc. This setting is applied universally to all viewLinc users and administrators. ⢠Choosing if comments are required or optional. ⢠Choosing the default value for MKT Activation Energy. This is used in reports and trends. ⢠Technical support log allows the administrator to turn support tracing on/off. It sets the amount of information to be logged in case of any support issues. ⢠The security key is displayed here.
About Preferences 2 3 In the Channel Description row, click to choose âUse Channel Description from Deviceâ or âUse Channel Aliasâ from the Value column. Repeat your preference choice for Device Description. Events, Alarms, Reports, and Email will all use the designated descriptions of Channel and Device. Choosing Temperature Measurement Unit Preferences When viewLinc is installed, temperature is set to display in degrees Celsius.
Chapter 3: System Settings You can choose to set this expiry time as âneverâ, âalwaysâ (that is, requiring password confirmation before making any change to the system), or intervals of 1, 5, 10, 15, 30 and 60 minutes after logging in or reconfirming their password. This setting is applied identically to all viewLinc users and administrators. To set the session expiry: 1 From viewLinc, choose Options | System Configuration | Preferences.
Creating Preconfigured Comments for Email Messages To create preconfigured comments: 1 From Options | System Configuration | Comments click Add. 2 In the box that contains the text, New comment, enter the comment and press [Enter]. To use preconfigured comments (in a custom Communication Alarm, for example): 1 From Options | System Configuration | Templates | Alarm Templates, highlight a template, then click the Comments tab.
Chapter 3: System Settings To choose if comments are required or optional: 1 From Options | System Configuration | Preferences, click 2 the dropdown beside âcomments are required on changes.â You can choose between 4 options: ⢠âComments are not requiredâ ⢠âComments are optionalâ ⢠âComments are mandatoryâ ⢠âPre-configured only comments are mandatoryâ Letâs move on to looking at Locations in viewLinc.
Chapter 4: Locations This section is for administrators and general users. In this section, youâll learn about: ⢠Locations, Trends, and Zones ⢠Selecting Channels and Zones to display as Locations ⢠Opening Large Popup Trend Views ⢠Viewing and Working with Real-time Graphs in a Large Popup Trend View ⢠Displaying or hiding Location information Letâs get started learning what locations are in viewLinc. viewLinc 4.
Chapter 4: Locations About Locations What is a Location? The Locations feature is new to viewLinc 4.1, giving the user improved customization with more information available more readily from the Location tree view. A Location is a âdata pointâ which can be linked to any single channel and can be located in a hierarchical tree of zones. It removes the hardware definition of host/device/channel from the Location tree, allowing any channel to become a Location.
About Locations Understanding the Locations Screen The Locations screen in viewLinc contains many important features: 1 4 2 3 5 Item Details 1 - Tabs Contains main viewLinc tabs: Table View, Dashboard, Location Alarms, Trend. 2 - Options dropdown Contain buttons like Refresh, Popup Trend, Pause Alarming, etc. These menus are context-sensitive - they change depending on which tab is open and which item is selected within the tab.
Chapter 4: Locations Item 5 - Location Details Details In Table View mode, includes details on channel configurations, paths, current data readings, latest timestamp and threshold information. Table 2: Important features of the Locations screen The Locations screen displays general information about the corresponding data source. When a location has no data source associated with it, it will be displayed with a blue exclamation mark icon.
About Locations Column Displays Device Serial Number The serial number associated with the device. Device Description The description that was entered for the device at the time of configuration. Channel ID The system defined number associated with the channel. Channel Number Number representing the channel for that device (each device has 1 or more channels, and labels them 1, 2, and so on). Channel Description Description of channel (editable from the System tab).
Chapter 4: Locations these commands will be available or greyed out depending on the location/zone you have selected, if any. The following options are available: ⢠Refresh: Reloads the selected tree. ⢠Expand/Collapse All Zones: Expands/collapses all zones and sub-zones of the tree in the left locations panel. ⢠Pause Threshold Alarming: Pauses the threshold alarms for the zone or location selected in the tree.
About Locations will be present in this window only if it is currently on. A user can acknowledge threshold alarms if they have âAcknowledge Alarmsâ permission on that location. The device alarms can be acknowledged if âAcknowledge Alarmsâ is available on at least one location referencing that device. For further information on acknowledging alarms seeSee âViewing Active Alarmsâ on page 98.
Chapter 4: Locations 4 5 6 7 8 9 Check and uncheck the âSelectedâ column in the grid located in the Locations tab just below the graph. Click live button or click Options | Refresh to refresh the the graph and it will graph only the data you have selected with these checkboxes. Plot threshold lines on a location by checking the âThreshold Linesâ column and refreshing again. The panel displays statistics information for each graph line.
About Locations double forward and back arrows will adjust the start time by a greater distance. live button will fetch the most recent ⢠Pressing the data using the âdurationâ combo box value to adjust the start date of the graph. ⢠The top right check box labelled âAuto Refresh Onâ will toggle the auto refresh option. Uncheck it to stop periodic updates, or check it to have the same effect as live button.
Chapter 4: Locations Table View Tab Options ⢠Refresh: Reloads grid data with latest information. ⢠Popup Trend: Pops up the trend graph display of the selected row. ⢠Properties: Displays the properties window for the selected row. ⢠Pause Threshold Alarming: Pauses threshold alarming of the selected row. ⢠Resume Threshold Alarming: Resumes threshold alarming of the selected row. ⢠Pause Host Alarming: Pauses host device alarming for the selected host.
About Locations Trend Tab Options ⢠Refresh: Reloads data from server. ⢠Clear: Clears all channels from the trend. This option is visible when building trends from the âSystem viewâ tree. ⢠Save as ViewâŚ: Displays a window to save the current trend as a View. This option is visible when building trends from the âLocationsâ tree. It requires âManage Viewsâ rights. ⢠Save as ReportâŚ: Displays a window to save the current trend as a single page âHistory Reportâ. This option requires âManage Reportsâ rights.
Chapter 4: Locations To open a large popup trend view: 1 From the Options | Locations window, browse the locations tree and left click to select a location you want to view. 2 Right click Popup Trend or double click the selected location line. A new resizeable window containing information about the selected location appears. 3 Repeat steps 1 and 2 to view multiple large popup trend views.
Real-Time Graphs Real-Time Graphs With viewLinc, you can view live data in graphical form at any time using the Trend tab in Locations. To view live data as a graph: 1 From Options | Locations, click the Trend tab. 2 3 Expand the Locations tree on the left to find a Location you wish to graph. Drag locations as you wish from left to right (with a limit of 16 channels). The comparative data of all the Locations you selected will be displayed in the Trend tab.
Chapter 4: Locations Item Description Numerical display area Displays most current data value in units being measured, as defined by the user(see page âChoosing Temperature Measurement Unit Preferencesâ on page 61 to change). Graph area A graphical representation of data history is displayed here. Left-side Y-axis Shows the scale for the data displayed in the graph.
Real-Time Graphs Item Status bar Description Indicates channel monitoring status (OK or Alarm/Alarm condition type). Table 4: Large Popup Trend view elements Viewing Graph Detail in Large Popup Trend View With a Large Popup Trend View open, you can also zoom in on a specific time period. Simply click anywhere on the graph and drag your cursor to the right to highlight the time period you want to magnify, then release. The magnified area displays until the next live update.
Chapter 5: Alarms Alarms and Alarm Acknowledgement are the keys to success with the Vaisala Veriteq Continuous Monitoring system. In this chapter, youâll learn to: ⢠Understand Types of Alarms in viewLinc ⢠Create Alarm Templates ⢠Set threshold and Device Alarms ⢠Deactivate and Reactivate Alarms ⢠Acknowledge Alarms ⢠Pause Alarms To learn about how to generate Alarm reports, see Chapter 8: Reports. Letâs get started looking at alarms. viewLinc 4.
Chapter 5: Alarms About Alarms There are several types of alarms in viewLinc: threshold alarms, communication alarms, event log validation alarms, and device sampling alarms. If you are using validatable devices, you may also receive device validation alarms and calibration alarms. Users with the appropriate ACL permissions can set threshold alarm limits and when conditions exceed these limits, alarms are triggered which notify key staff of the condition.
About Alarms Event Log Validation Alarms An Event Log Validation Alarm indicates when changes have been made to the event log from outside the viewLinc system. Each entry in the event log has its own CRC which is verified - if any changes have been made, an alarm is automatically created, rendering data non-validatable. It checks the CRC of event files, checks the CRC of event records in the files, checks for missing records, and checks for missing files.
Chapter 5: Alarms What Happens When an Alarm is Triggered? When an alarm is triggered, several things can happen: ⢠A pop-up can appear showing a description of the condition, and an alarm message. If pop-ups are blocked in your browser, an error message appears, prompting you to enable pop-ups for viewLinc. ⢠An email can be sent.
Creating Alarm Templates You can also create a reusable threshold condition and assign it to a specific alarm template. To create an alarm template: 1 From Options | System Configuration | Templates | 2 3 Alarm Templates, click the Options dropdown, then Add Alarm Template. select By default, the alarm template name is New Alarm Template. Click in the title to enter a more specific title. On the General Parameters tab, define the following: a Color Code.
Chapter 5: Alarms pop-up to display. This delay starts after the delay on the General tab finishes. Note: 5 We recommend that you use this feature sparingly. If many pop-ups are triggered at the same time, it can disrupt your browser operation and may require that you restart your browser to correct. To send an email notification when the alarm triggers: a Select the Notifications tab. b Click c Add, and then select Add Email Notification.
Creating Alarm Templates contact schedule, viewLinc will ignore the schedule and send the notification. e Click the User List text box to view a list of users authorized to receive notifications. Only the users with an email address specified in Options | System Configuration | Users are visible (see âEditing Users and Passwordsâ on page 59). Drag users to notify to the Selected Users column. Reorganize the list order if necessary using the arrow buttons. Click OK.
Chapter 5: Alarms 6 You can also run commands on the viewLinc Server machine (which in turn can trigger external devices) when a condition exists. To configure commands: a Select the Notifications tab. b Click c Add, then select Add Command Notification. To specify a delay before the command runs, enter a delay period in hours and/or minutes (HH:MM). Note: If you have set the Delay Before Activating Alarm option, ensure the combined time delay does not interrupt your alarm notification requirements.
Creating Alarm Templates comment. How comments appear in an email is defined in the email template. a Select the Comments tab. b Select a preconfigured comment that is appropriate for the purpose of the notification or manually enter a new comment you want displayed in the notification. 8 You can also list all locations and devices that are currently using the selected template by clicking Options | Devices and Locations using Template.
Chapter 5: Alarms If you want to apply an existing alarm template (which defines how the alarm displays and who is notified when a threshold is reached), select Use Alarm Template (see âCreating Alarm Templatesâ on page 84). 4 5 If you want to define custom settings for this template, complete the fields in the General Parameters, Notifications, and Comments tabs.This option is also available using the right click context menu while a template is highlighted.
Threshold Alarms To set a threshold alarm: 1 From Options | System Configuration | Locations Manager, select the location or locations you want to set the threshold alarm for. Note: 2 To select multiple locations at one time, hold down the [Ctrl] key while you select locations. To select a group of locations in a list, hold down the [Shift] key and select the first and last locations. The Locations Properties panel will update automatically.
Chapter 5: Alarms The Edit Threshold screen appears. 3 4 5 6 7 To set a threshold alarm using an existing threshold template (recommended), select Use Threshold Template, then select the template from the drop-down list. To set a custom threshold, select Use Custom Threshold Settings and define the threshold condition. For example, a temperature alarm that is triggered when the temperature goes above 21C.
Threshold Alarms select the threshold to edit from the Thresholds tab in the Location Properties panel on the right. 2 3 4 Select Options | Edit Threshold. The Edit Threshold screen displays. Edit threshold settings as desired. Click Save. Disabling Threshold Alarms You can temporarily disable alarms without deleting all the setting information (for example, when you want to move a device from one location to another).
Chapter 5: Alarms To deactivate a threshold alarm: 1 Select Options | System Configuration | Locations Manager and highlight the row of the location you want to deactivate the threshold alarm for. 2 On the Threshold menu, select Deactivate Threshold. To reactivate a deactivated alarm: 1 Click the Options dropdown and select Show Deactivated Items. The checkbox will appear checked when 2 deactivated items are being displayed.
Communication Alarms 2 To set a Host Communication alarm, click Options | Host from the device browser panel and select Host Communication Alarm Settings. 3 To set a Device communication alarm, click Options | Device | Device Alarm Settings and select Device Communication Alarm Settings. The Communications Alarm Settings screen appears. 4 Select Enable Alarm (an alarm is not âliveâ until it is enabled). viewLinc 4.
Chapter 5: Alarms 5 6 7 To set a communication alarm using an existing alarm template, select Use Alarm Template, then select the template from the drop-down list. To set custom alarm settings, select Use Custom Alarm Settings. Set your alarm settings on the General Parameters, Notifications, and Comments tabs following steps 3 to 8 in âCreating Alarm Templatesâ on page 84. Editing Communication Alarms By default, there is one communication alarm preconfigured for each host and device.
Device Alarms 2 On the Host or Device menu, select Communication Alarm Settings. The Communications Alarm Settings screen appears. 3 4 Deselect the Enable Alarm check box. Click Save. Note: You can also pause alarms - for more information, see âPausing Alarmsâ on page 101. Device Alarms Ensuring the continuous functionality of your device is required for accurate real-time monitoring.
Chapter 5: Alarms 3 4 5 Select Enable Alarm (an alarm is not âliveâ until it is enabled). To set a device alarm using an existing alarm template, select Use Alarm Template, then select the template from the drop-down list. To set custom alarm settings, select Use Custom Alarm Settings and use the General Parameters, Notifications, and Comments tabs to define custom settings (see steps 3 through 8 in âCreating Alarm Templatesâ on page 84).
Acknowledging Alarms If an alarm is set to require alarm acknowledgement, alarms must be acknowledged. You must be logged in to viewLinc to acknowledge alarms. Acknowledgement information, such as the action taken and any comments, is tracked in the Event Log and Historical database. For more information, see Chapter 7: Events and Chapter 8: Reports. Alarms can also be configured so they do not require acknowledgement.
Chapter 5: Alarms 2 The Acknowledge Alarm dialog box appears, prompting you to enter actions taken and comments. 3 Click Acknowledge. Your comments and actions are added to the Event log and the Acknowledge Alarm box closes. Locations are updated with this change in status. To acknowledge alarms from the alarms list: 1 Click Options | Alarms to view the list of active alarms. 2 3 4 5 100 Select the Alarm you wish to acknowledge.
Pausing Alarms Pausing Alarms You may want to pause alarms if you need to move devices, or if a certain known situation may result in conditions exceeding set thresholds. Pausing alarms is faster than disabling alarms for a temporary period. You can pause an alarm for up to 24 hours. To pause all alarms in a zone: ď´ Select Options | Alarms. This list will automatically refresh with the most current alarms as long as the Auto Refresh checkbox remains checked.
Chapter 6: Permissions This section includes: ⢠Information about User Permissions, User Rights and Access control lists ⢠How to create users, assign them to groups and zones, add permissions and control rights. viewLinc 4.
Chapter 6: Permissions About Permissions viewLinc 4.1 provides several new security options and introduces the concepts of groups, users and zones. These features provide quicker methods of configuring permissions for multiple users and subsequently adding individual user permissions as needed. viewLinc 4.1 also provides the ability to add an access control list to a particular zone then give a group permissions specific to that zone.
Creating New Groups, Users and ACLâs Creating New Groups, Users and ACLâs Creating a New Group 1 Select Options | System Configuration | Groups. 2 Select Add Group from the Options drop box in the Groups window. 3 Complete the Group Name and Description fields with the appropriate information. Expand the Rights view by clicking on the lower bar labelled âRightsâ. Click the Add Right button and select the rights required for this group by clicking the checkboxes under the Select column, then click OK.
Chapter 6: Permissions 6 7 Expand the Members view by clicking Members then click the Add User button. Select the users to be included in this group by clicking all required checkboxes, then click OK. The members of the selected groups and their group rights should now appear under the Member section in the accordion view. Note: The Add Groups functionality is available only for users with âManage Systemâ rights.
Creating New Groups, Users and ACLâs 4 Set the password manually by entering and confirming it, or click the Windows Authentication checkbox in order to make the userâs password the same as their windows password. Note: 5 6 For this functionality to work, the login name field must match an existing windows login. Use standard windows login naming delineated by the â/â character where appropriate. Expand the Rights view by clicking on the lower bar labelled âRightsâ.
Chapter 6: Permissions 7 Expand the Groups view by clicking the Groups bar then click the Add Group button. 8 Select the groups to be included in this group by clicking all required checkboxes, then click OK. The members of the selected groups and their group rights should now appear under the Member section in the accordion view. Click Save.
Creating New Groups, Users and ACLâs nodes/locations unless otherwise specified by the user. The system will resolve any conflicting permissions by applying the highest permission and removing the lower ACL when changes are saved. viewLinc offers several access control privileges, as outlined in the following table: Security Level Privileges Full Control ⢠full privileges ⢠in viewLinc 3.
Chapter 6: Permissions To Add an ACL to a Zone 1 Select Options | System Configuration | Locations Manager. 2 Navigate to the zone youâd like to specify access to by using the Locations tree. Select a location. Click the Access Control tab to see the current permissions for the zone.
Creating New Groups, Users and ACLâs Therefore it should remain unchecked if the user/group should not view the information in any of the subfolders. Access should instead be given to these subfolders on an individual basis. 7 Click Save. The new permission should appear in the Access Control list and access to the Location will be limited accordingly.
Chapter 7: Events All events - such as alarms, transfers of data from the device, alarm acknowledgements, system configuration changes and general system notifications - are tracked in viewLincâs Event Log under Options | Events. The data tracked in Events is different from the data tracked in a device.
Chapter 7: Events Viewing Events Events are viewed in an Event Log, a text-based listing of all system events occurring with the devices on your system. To view Events: 1 From viewLinc, select Options | Events. The Event Log 2 3 appears, displaying a list of events, and, if available, comments on the event in the Event Details area to the right of the event listing. Using the date and time selectors, choose the period for which you want to see events.
Adding Comments to Events with them. You can also filter by specific users, groups or locations by clicking accordingly then checking or unchecking the checkboxes for the desired users, groups or locations. Select Options | Refresh to refresh the list or click outside of the filters window and the list will refresh automatically. Adding Comments to Events You may want to add comments to the Event Log, perhaps to outline why an event occurred or what was done in response to an event or problem.
Chapter 7: Events Adding Custom Events You may want to add comments to the Event Log, perhaps to outline why an event occurred or what was done in response to an event or problem. To add a custom event: 1 2 From viewLinc, select Options | Events. From the events window, select Options | Add Custom Event. 3 Fill in the custom event message and details, then press Save. Printing Event Logs To print the event log: 1 From viewLinc, select Options | Events.
Exporting Event Logs 6 In a new browser window, a printer-friendly Event Log report opens. 7 The Print dialog box displays automatically allowing you to set your print parameters and print the Event Log. Exporting Event Logs With viewLinc you can export event log data into a saved .tsv file for analysis at a later date. To export event logs: 1 2 In viewLinc, click Options | Events and choose the date range you are interested in exporting.
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Chapter 8: Reports Using viewLinc, you can create graphs and reports to analyze changes in data over time based on the historical data collected by Vaisala devices. In this section, youâll learn what historical data is and how to: ⢠Analyze historical data ⢠Generate historical data reports in graphical and tabular formats ⢠Create new reports and report templates ⢠Delete reports viewLinc 4.
Chapter 8: Reports About Reports Vaisala devices have the ability to store large amounts of data inside them. Data is logged in frequencies from once every 10 seconds to once every 24 hours. To set this frequency (known as the sample interval) for Vaisala Veriteq devices, refer to your vLog product guide. To set the sample interval for 300 Series Transmitters refer to the specific Vaisala product guide. Also see âEditing Device Properties and Aliasesâ on page 45.
Generating Historical Data Reports Generating Alarm History Reports To generate an Alarm history report: 1 Select Options | Reports and left click to select the report you want to generate from the Report Definitions tree. The report parameters appear on the right side of your screen (users can only view report parameters for the reports they generate, or reports to which they have been granted owner access). 2 Select an Alarm.
Chapter 8: Reports generate this report.) To set up a list of users, see see, âEditing Users and Passwordsâ on page 59. 3 In the Scheduled Generation area of the General tab, you can choose the format for your report (PDF or tabseparate, for Excel), to automatically generate and save the report to a specific file location, or send the report to an email address or a list of addresses (use a comma to separate email addresses).
Generating Historical Data Reports d Repeat these steps for each location you want to in- clude on the report. All selected locations appear in the Selected region. 6 On the Page Layout tab define your report display options: a Page Header and/or Page Footer options: choose the pages on which you want a header or footer displayed. To define the header or footer, enter text in the Left, Center or Right fields. b Choose the type of paper you want to print on and the orientation.
Chapter 8: Reports History Reports section. The report details will appear on the General tab in the right panel. 2 On the General tab, specify the user you want to have access to this report (if not already granted Full Control), and the range type data based on a specific date range, or the most recent data.
Generating Historical Data Reports few users are using the system, such as after business hours. 4 On the Content tab identify the types of data you want included in the report, including Trend Graph, Title Page, Interval statistics graph (this allows you to change Statistic Settings in the Statistic Settings tab), and/or Tabular Data.
Chapter 8: Reports tion, sample count and mean kinetic temperature (MKT): 6 ⢠If you want to specify the activation energy, check Mean kinetic temperature and specify the activation energy as KJ/mol. On the Source Data tab, define the report scope and color spectrum. To report on all locations, select All Locations. The screen will become greyed out to indicate that all are included. You can also select specific locations and zones: a Select the option Selected Locations and Zones.
Creating New Reports Repeat for each location you want to include on the report. All selected locations appear in the Selected region. 7 Use the Page Layout tab to define the headers, footers, paper size and orientation: a For Header or Footer options, choose to display on all pages, on the first page only, on the last page only, or on the first and last page. b To define the content of your header or footer, enter text in the Left, Center or Right fields.
Chapter 8: Reports 3 To assign a new name for the report (by default it generates a name based on selected parameters), click on the title to make the text editable, and enter a name. 4 Select Options | Save. Your new report is saved and appears alphabetically in the report list. Deleting Reports To delete a report that you no longer use: 1 Select the report you want to delete from the report definitions tree. 2 128 Select Options | Delete. Click OK to confirm.
Chapter 9: Transfers This section describes how to: ⢠Transfer historical data from Vaisala Veriteq devices ⢠Create, edit, deactivate and temporarily disable scheduled data transfers viewLinc 4.
Chapter 9: Transfers About Transfers and Transfer Schedules In addition to being able to view your device history in viewLinc, you can transfer your Vaisala Veriteq device data for viewing and analyzing in a spreadsheet or other data analysis tool. You can transfer Vaisala Veriteq device data according to a set schedule. Since transfers can be scheduled in advance, you donât need to be there when the transfer takes place.
About Transfers and Transfer Schedules 4 From the Device drop-down, choose the device for which you want to set the transfer. 5 In the âEmail notifications toâ dialog, enter the email zaddress to receive notification should the transfer fail. You can choose an email address, a list of email addresses separated by commas, or a distribution list created on your mail server by the IT administrator. Ensure correct mail server settings have been set in âConfiguring Email Settingsâ on page 53.
Chapter 9: Transfers created from combinations of the device's description, its serial number, and the date and time the file was saved. For example, Device ID-08094523-2011-04-22 16-3001.spl. 10 In the comments area, enter either a preconfigured comment, or any specific comments you want to associate with this transfer, such as its purpose, to whom email notifications should go, and so on. 11 To test that the transfer will complete as defined, click Transfer Now.
About Transfers and Transfer Schedules Deactivating a Transfer Schedule You will need to deactivate any scheduled transfers when deactivating devices. To deactivate a scheduled transfer: 1 From viewLinc, click Transfers. 2 3 4 Select the row containing the scheduled transfer you want to deactivate. Click Deactivate Transfer. A dialog appears, prompting you to confirm the deactivation. Click Yes.
Chapter 10: Mobile UI This section is for administrators and general users. In this section, youâll learn about: ⢠How to navigate viewLinc 4.1âs Mobile interface ⢠Performing key tasks from a mobile device ⢠The types of functions available in the Mobile application Letâs get started learning about the Mobile interface in viewLinc. viewLinc 4.
Chapter 10: Mobile UI About the Mobile UI viewLinc 4.1 provides access from Mobile devices, allowing you to perform key tasks from your smartphone or tablet. The look and feel of the mobile application is similar to the main UI, however access is limited to certain key functions as follows: ⢠The Locations Panel ⢠Popup Trends ⢠Alarms and alarm comments. The Mobile UI supports the following mobile devices: Apple iOS 3+, Android 2.1+, and BlackBerry 6+ devices.
Working with the Mobile UI Working with the Mobile UI The initial screen that appears after login is the system level of the locations tree. The tree is navigated by pressing any zone to reveal the locations below it, then pressing the top left Options menu to view the commands available. There are 3 selectable views from the top right corner of the toolbar as follows. viewLinc 4.
Chapter 10: Mobile UI Mobile views 1 2 3 138 Locations Panel View: The default view. When a folder item is pressed, the corresponding folderâs contents will be displayed. To go up a folder, press the back arrow under the Options button at the top left. To get further information on a location, press to select it, then select Options | Popup Trend. Locations Table View: This view will display detailed location information for whichever location was selected from the Locations Panel view.
Working with the Mobile UI To view a popup trend using the mobile UI: 1 2 3 Press the Locations Panel View then navigate to the location by pressing on the zone containing it. Find the location and press to highlight it. Press Options | Popup Trend The Popup Trend window appears. This window is controlled using the same buttons and checkboxes as a traditional popup trend window. See âOpening Large Popup Trend Viewsâ on page 75.
Chapter 10: Mobile UI 3 Press Done. The graph will automatically update to reflect your changes as long as the Auto Refresh On checkbox in the lower right corner remains checked. Acknowledging Alarms with the Mobile UI To acknowledge an alarm using the mobile UI: 1 2 3 4 5 Press the alarms button. Highlight the alarm youâd like to acknowledge. Press Options | Acknowledge. A window appears prompting you to enter the action taken, preconfigured comments and extra user comments.
Working with the Mobile UI 2 3 4 Press a location to pause to pause or resume alarming for. Press Pause X Alarming or Resume X Alarming (where X is the type of alarm youâd like to control.) If you have paused alarming, it will remain paused until you resume it. To resume alarming, follow these steps again and select Resume X Alarming. viewLinc 4.
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Appendix: FAQs & Troubleshooting This section contains answers to frequently asked questions and information for troubleshooting common problems with viewLinc and vNet or Digi devices. It also contains some technical details for administrators and support staff. As an administrator, you may want to be aware of the viewLinc services running on your Windows PC. This section also contains information on which files are installed as part of viewLinc.
Appendix: FAQs & Troubleshooting viewLinc Device Host, viewLinc Watchdog, and viewLinc POS Display), then from the pop-up menu, choose Stop. Q: What files are installed with viewLinc? A: Most of the files installed as part of viewLinc are installed into one directory - by default, "viewLinc". During installation, administrators can change default file location and name. The default path to the files installed as part of viewLinc is C:\Program Files\Veriteq Instruments\viewLinc.
Q: My network uses a combination of Vaisala Veriteq devices and 300 Series Transmitters. How can I add them quickly? A: To add multiple transmitters or a combination of devices and transmitters at one time, create a .txt definitions file with one device or transmitter defined per line. Add fields to identify the device class and device properties (separating each field with a tab). To set vcom type devices (Vaisala Veriteq devices), define the com port number to which your device is connected.
Appendix: FAQs & Troubleshooting For example: Q: How do you add IP addresses for devices? A: You don't. However you do assign IP addresses to your communication devices. Because viewLinc communicates using COM ports, attaching devices to the network using Ethernet/IP addresses requires the use of a networking device. vNet or Digi devices create virtual COM ports that allow devices to communicate with viewLinc using Ethernet.
3 For more detail, in Device Manager, under Multiport serial adapters, right-click the device in question. Choose Properties, select the Advanced tab, and click on the properties button. On the left will be a list of the COM ports used for this device. To see which devices are being controlled by viewLinc, see the System tab. Q: I'm using vNet/Digi devices to connect my devices to the network. I want to move my device from one location to another within the same subnet.
Appendix: FAQs & Troubleshooting 2 You do NOT need to uninstall the device software from the viewLinc Server machine; but, you do need to make some configuration changes: ⢠Reserved IPs: Remove the reservation from the DHCP scope for the original subnet and create a new reservation in the DHCP scope for the new subnet. Proceed to step 6. ⢠Static IPs: With the vNet or Digi device still connected at its original location, log into the vNet or Digi web interface.
2 that routing exists between the subnets. Go to the next test. For Digi devices: a In the command prompt, type telnet . If you get a login prompt, this test will prove that the device is able to respond to requests. Hit "Ctrl+C" to abort the login. Go to the next test. b In the command prompt, type telnet 771. If you get an error message (and the previous tests were successful) then Port 771 is being blocked between the local computer and the device.
Appendix: FAQs & Troubleshooting 4 5 6 following at a command prompt: ping . If there is communication between the device and the network, check that the Vaisala-supplied cable connecting the device to the device is connected properly. If the light on the cable is solid red, there is a problem with the network device or device cable. Ensure your device has been configured to use RealPort (see www.vaisala.com/lifescience-hitech for more).
Q: I've made some changes in viewLinc, such as new thresholds and device descriptions, but they're not showing up. What's wrong? A: Location information is updated and refreshed depending on the refresh rate set in viewLinc. Click the Refresh button in viewLinc, or determine the refresh rate viewLinc is using and wait the allotted time.
Appendix: FAQs & Troubleshooting w Eggplant (97, 64, 81) x Buff (240, 220, 130) Q: If I wish to back up the files associated with viewLinc, what are their locations and file sizes? A: viewLinc configuration text files: \config\* (small text files) viewLinc security keys for https: \config\keys\* (small binary files) viewLinc operational configuration: app_data_root\db\Viewlinc.
over Ethernet (PoE) (Optional) Digi Device 9-30VDC powered (AC adapter included). Requires transmitter configured with DB9 serial cable. Requires DB9-serial cable connection between Digi Device and Transmitter. Multi-port Digi Device (Ethernet): Allows multiple PTU300, HMT330, DMT340 or MMT330 devices to be connect to the viewLinc host server via standard TCP/IP Ethernet network. Requires installation of Digi device drivers (included) and configuration of virtual COM ports on viewLinc host computer.
Appendix: FAQs & Troubleshooting Q: How do I upgrade from viewLinc 3.6/3.7? How does viewLinc upgrade my data for use in viewLinc 4.1? A: viewLinc will automatically detect your existing version and convert your data. This is done transparently when you install viewLinc 4.1. The data is treated as follows: 1 2 3 Zones are created based on the Zones structure in 3.6. They are created as a top-level zone.
9 Device ACLs will be created for the Admin group only. Q: What happens with the sampling in viewLinc when I attach a USB cable to a device for configuration etc.? A: If a USB cable is attached to a device (i.e. the HMT140), the sampling is interrupted. When the USB cable is removed, the sampling is resumed. The sample timestamps will start off when the cable is removed, and will not be an integral number of sample rate seconds since the previous sample. This should not affect operation.
Appendix: FAQs & Troubleshooting The web server can run in either secure, none-secure or both. The default ports of 80 for none âsecure and 443 for secure will be applied if they are available. If not, you will be prompted for alternative port numbers. Setting up the SSL port on an existing installation. The viewLinc configuration file contains the port numbers. The file is located in: \config\viewlinc.
generate them. It must be downloaded and installed if it is not already available http://www.slproweb.com/products/ Win32OpenSSL.html This may or may not be the way you need to do it, please check with your IT department first. Most IT departments have their own methods of producing certificates. Certificate/Key file location. The viewLinc certificates are located in the following folder: \config\keys\viewlinc.key \config\keys\viewlinc.
Appendix: FAQs & Troubleshooting prompt = no [ req_distinguished_name ] countryName = CA stateOrProvinceName localityName organizationName = British Columbia = Vancouver = Big Pharma Inc. organizationalUnitName = Big Pharma Unit commonName emailAddress = viewlinc.bigpharma.com = support@bigpharma.com run this command: openssl req -new -key viewlinc.bigpharma.com.key -out viewlinc.bigpharma.com.csr -config SSLConfig.txt 3 Create a Certificate (CRT) file.
This file contains the certificate request details, and as such is not required by viewLinc. It is an intermediate step. Create a configuration file called SSLConfig.txt containing your certificate details, E.G.: [ req ] distinguished_name= req_distinguished_name prompt = no [ req_distinguished_name ] countryName = CA stateOrProvinceName localityName organizationName = British Columbia = Vancouver = Big Pharma Inc. organizationalUnitName = Big Pharma Unit commonName emailAddress = viewlinc.bigpharma.
Appendix: FAQs & Troubleshooting If the certificate file was signed by a CA, the viewLinc login page should appear and the site should be trusted. If it is a self-signed certificate, the browser will issue a warning. You can continue to the site, and then install the client certificate. The browser will always flag it is not trusted. Useful diagnostic commands. Run these commands and compare the outputs: openssl req -noout -modulus -in viewlinc.bigpharma.com.
Index Index Numerics 300 Series Transmitters 143 adding 41 installing 8 IP address 42 output quantities 66 See also System Requirements swapping 43 A acknowledge an alarm 79, 99, 100 active alarms viewing 78 adding comments to alarm notifications 88 multiple devices 145 adding comments to event logs 115 administratorâs road map 4 alarm templates creating 84 editing 55 alarm trigger 84 alarms 81â101 acknowledging 79, 98, 99, 100 active viewing 78 changing email contents for 55 color codes 85 commands 88 co
Index C calibration alarms 83 celsius, showing temperatures in 61 channel description defined 69 editing 50 channel number 69 channels aliases 60 editing properties 50 linking 31 properties 50 unlinking 31 clear unit preferences 51 cloning a report 127 color selecting for alarms 85 selecting for reports 126 color palette 151 columns hiding and showing 36 ordering 31 COM Ports viewing 146 commands alarms 88 comments adding to alarms 88 adding to event logs 115 for email messages 62 preconfigured 62, 88 view
Index editing aliases 45, 47 editing properties 45, 47 removing 44 swapping 42 Digi devices installation of viewLinc with 11â15 moving location of 147 RealPort driver installation 12 troubleshooting 146, 147 disabling communication alarms 96 threshold alarms 93 discovering Vaisala Veriteq Loggers 40 vNet devices 10 drivers RealPort 10, 12 USB cable 13 E editing communication alarms 96 device aliases 45, 47 device and channel properties 45, 47 email templates 56 logger alarms 98 threshold alarms 92 zones 3
Index I indicators, color 85 installation 300 Series Transmitters 8 Administratorâs Road Map 4 Digi RealPort driver 12 host 14 viewLinc 8, 15 vNet RealPort driver installation 10 installing viewLinc 8 Internet Explorer versions supported 6 IP addresses 300 Series Transmitters 42 iPhone 136 L launching applications or devices 84 locations aliases 60 changing unit preference 51 opening 69, 70 reading graphs 77 screen 67 searching for 30 unlinking 33 logger alarms adding comments to 88 adding email notificat
Index output quantities 66 P passwords reconfirmation after session expiry 17, 61 pausing alarms 101 PDF reports 122, 123, 124 permissions about 104 permissions, user 57 popup trend views acknowledging alarms from 79 opening 75 reading 77 viewing 79 pop-ups for alarms 84 preconfigured comments 88 preferences about 59 printing reports 127 privileges, user 57 R reactivating users 59 reading threshold values 78 reading graphs in large popup trend view 77 real-time graphs 77 replacing devices 42 reports 119
Index showing deactivated transfers 133 spreadsheets, event log data in 117 standard deviation 125 statistics intervals 125 statistics settings 125 status bar, defined 69 stopping viewLinc 143 subnets troubleshooting 148 support, technical ix supported browsers 6 swapping devices 42 system requirements 5 system settings 39â61 T tabs 67 technical support ix templates creating 85 editing 55 using macros 56 threshold alarms adding comments to 88 adding email notifications 86 adding pop-up notifications 85 co
Index security levels 57 working with 56 using color for alarms 85 for reports 126 V Vaisala Veriteq loggers discovering 40 See also System Requirements validation alarms defined 83 viewing active alarms 78 COM ports 146 event comments 115 locations 69, 70 viewLinc backing up 152 browsers supported by 6 files installed with 144 installation 12 with Digi devices 11â15 with serial ports 4, 13â15 with USB 3 with vNet devices 9 logging in 15 security options 17, 61 server requirements 5 services 143 supported
Index 168 Š 2012 Vaisala Canada Inc