Manual
Chapter 6 ___________________________________________________________ Troubleshooting 
VAISALA _______________________________________________________________________ 73 
CHAPTER 6 
TROUBLESHOOTING 
This chapter describes common problems, their probable causes and 
remedies, and provides contact information for technical support. 
Problem Situations 
Table 23 below lists some problems situations that can occur during or 
after retrofit installation. For general troubleshooting instructions, refer to 
Vaisala WINDCAP
®
 Ultrasonic Wind Sensor Series WMT700 User's 
Guide. 
Table 23  Some Problem Situations and Their Remedies 
Problem Probable Cause Remedy 
Retrofit installation of 
WMT700 is not possible.
You do not have the 
correct mounting kit for 
the retrofit installation. 
Check that you are using 
the FIX30 or FIX60 
mounting kit and the 
correct mounting 
adapter. 
If you do not have the 
correct mounting kit, 
contact Vaisala technical 
support. 
WMT700 does not work 
properly after retrofit 
installation. 
Incorrect cables were 
used in the retrofit 
installation. 
Check that you have 
used cables listed in 
Check List for 
Con
nection Cables on 
page 2
4. 
If you do not have the 
correct cables, contact 
Vaisala technical 
support. 
Connection to WMT700 
is lost. 
The power supply is not 
sufficient, especially if 
you are using a heated 
version of WMT700. 
Check that the power 
supply matches the 
requirements in section 
Powering on page 30. 










