VE6023 Telephone Page Server User Manual
Table of Contents Overview...............................................................................................................................................4 System Requirements for Managed VoIP Products ..............................................................................4 Initial Setup...........................................................................................................................................4 Cisco Unified Call Manager Setup.............................
Scan Phones...............................................................................................................................17 Filters.........................................................................................................................................18 Address Pool Editor........................................................................................................................18 Attached Groups Editor............................................................
Overview The VE6023 Telephone Page Server extends the functionality of an IP phone system allowing it to integrate seamlessly with an overhead paging system. The VE6023 allows pages from other Valcom devices to play on either Cisco or Avaya IP desk phones, essentially turning those phones in to additional IP speakers.
Cisco Unified Call Manager Setup The VE6023 extends the functionality of the Cisco Unified Call Manager (CUCM). In order to authenticate with the CUCM the VE6023 must be provided with the appropriate level of access. It is the recommended procedure to create a new account on the CUCM for the VE6023. Additionally, some services on the CUCM must be enabled for the VE6023 to retrieve important details about the phones in the system.
and List User Groups” window will be displayed. Click the “Find” button in that window to list all of the groups. • Select the “Standard CCM Super Users” and “Standard CTI Enabled” groups and click Add Selected. Note: Some phones also require permission for “Standard CTI Allow Control of Phones supporting Connected Xfer and conf” • Click the “Save” button to finish creating the Application User. The Roles should now be displayed based on the group membership.
Enable AXL Web Service • Select “Cisco Unified Serviceability” from the “Navigation” (top-right) pull-down list on CUCM web administration web page then login • Navigate to Tools → Service Activation • If you have more than one server you must select the appropriate server from the pull-down list and click Go • Check “Cisco AXL Web Service” and click Save Avaya Setup The VE6023 uses Avaya's push feature to stream audio to IP desk phones.
Determining the URL of the VE6023 Push Server Once you have configured the IP address of your VE6023 you can determine the URL of the Avaya Push Server that runs on the VE6023. This URL is determined using this formula: http:// + IP_of_VE6023 + :8989 You must use the IP address that you set when using the 102B Tool. The port number (8989) is the default value on the VE6023. If you change this value, you must also adjust the URL used in the steps below.
comma and append the URL of the VE6023 Push Server. If the text box is empty, just add the URL of the VE6023 Push Server. • Find any text boxes labeled PUSHCAP. Change the numbers in these fields to all 1's to grant basic privileges, or 2's to grant barge privileges. Valcom recommends using all 2's. • Click the “Save New settings File” button at the bottom of this page • Apply the new settings by clicking “Save 46xxsettings.txt File to this server”.
IP Office Push Setup • Using the IP Office Manager tool from Avaya, connect to the Avaya IP Office server and log in. • Next, choose File → Advanced → Embedded File Management. • Navigate to the 46xxsettings.txt file as shown in the image above. Download this file to your PC and open the file in notepad. • Find the “PUSH INTERFACE SETTINGS” section and add the URL of the VE6023 Push Server to the line that begins with “SET TPSLIST”.
IP Office SNMP Setup • Using the IP Office Manager tool from Avaya, connect to the Avaya IP Office server • Select your system on the left hand side navigation area, and select the System Events tab • Enable SNMP, leave the port at 161 and choose a community string • Press the OK button at the bottom of the screen, then choose File → Save Configuration. Press OK to accept the default options on the next window to apply your changes.
102B Setup The VE6023 extends a Valcom IP paging system to a phone system. As a result, a few additional pieces of Valcom equipment are required before a page can be received from a phone. At a minimum, a device that can source pages is needed. All the paging equipment must be programmed with Valcom's VIP-102B IP Solutions Tool. Before attempting to configure the Valcom devices, please ensure the network is configured to support IP paging.
VE6023 Usage Getting Started The VE6023 is administrated from a web interface. Through the web page you can configure network parameters, monitor paging activity, and configure the paging behavior of individual phones. To access the web interface, log in to the system by entering its IP address in to a web browser. The default username is 'admin' and the default password is '4cc3ss'. It is recommended that the default password be changed.
Setup Access the Setup window by clicking the Setup item on the left-hand navigation panel. The Setup window consists of several tabs. Network This tab is used to set the network address of the VE6023. The unit can be configured for DHCP or static IP addressing. Vip The Vip tab is used to set the multicast addresses used by Valcom IP Paging equipment. If the defaults have been changed on other equipment on the network, then these settings must be changed to match those settings.
Phone Phone Type Phone Type is used to configure the VE6023 for operation with Avaya or Cisco phone systems. Changing this setting requires software to log the user out of the system before it can take effect. This setting controls the visibility of the Cisco and Avaya tabs as well. Interrupt Priority High priority pages have the ability to interrupt phone calls. This setting controls the threshold at which a page will interrupt a phone call, even if that phone has disabled Page Interrupt.
Name Select a descriptive name for this server. This value is not used by the VE6023. Avaya Server Type Select the Avaya server type. Avaya Server IP Enter the IP address of the avaya server. Specifically, the server that hosts the SNMP service. SNMP Community String Enter the SNMP V1 community string configured on the Avaya server. Miscellaneous This tab is used to set the automatic log out feature on the web page.
Edit Phone Preferences To modify the settings for a phone select that phone in the Phone Editor and click the “Edit Selected” button to the left, about the list of phones. Multiple phones can be selected by using the shift or control keys. Alternatively, all the phones may be edited at once by using the Edit Selected pull down menu. Volume Adjustment (Cisco Phones only) Use this setting to set the volume preference for individual phones.
Filters In large installations it may be more convenient to search for a specific group of phones. This can be done in the phone editor by simply typing some text in the text box directly below each of the column names and pressing enter. If a certain filter is used frequently, it can be saved and retrieved using the “Select Filter” pull down menu. Address Pool Editor The VE6023 streams audio to the IP phones using multicast. By default, the multicast address 239.1.1.10 is the only address used.
Page Monitor The VE6023 keeps a record of the 50 most recent pages that involved phones. From the page monitor you can confirm that a page is playing, or that a page completed successfully. The “Verified Connections” column keeps a record of how many phones were involved in a page, and how many phones were successfully contacted. Stop Pages In extremely rare events, a page will be left in the active state after the page source has stopped sending audio.
