® ELECTRIC FIREPLACE OWNER’S OPERATION AND INSTALLATION MANUAL MODELS VE32L, VE32LB, VE32LH, VE32LBH, VE36L, VE36LB, VE36LH AND VE36LBH PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING APPLIANCE. WARNING: If the information in this manual is not followed exactly, an electrical shock or fire may result causing property damage, personal injury or loss of life. FOR YOUR SAFETY — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Table of Contents Safety Information................................................ 2 Product Specification............................................ 3 Installation............................................................ 3 Features and Operation....................................... 7 Accessory Installation........................................... 8 Troubleshooting.................................................. 13 Wiring Diagram...................................................
Product Specification VE32 = 221/4" VE36 = 241/4" 17/8" 5/8" VE32 = 293/8" VE36 = 35" VE32 = 6 / " VE36 = 51/4" 1 2 VE32 = 363/8" VE36 = 43" VE32 = 325/8" VE36 = 361/4" VE32 = 327/8" To Nail VE36 = 361/2" Location VE32 = 183/8" VE36 = 21" VE32 = 333/8" VE36 = 37" VE32 = 321/8" VE36 = 361/8" VE32 = 283/8" VE36 = 313/4" VE32 = 7" VE36 = 8" VE32 = 8" VE36 = 51/4" VE32 = 345/8" VE36 = 411/4" VE32 = 353/8" To Nail VE36 = 42" Location FRONT LEFT SIDE VE32 = 283/8" VE36 = 313/4" VE32 = 15 / " VE36 =
INSTALLATION Continued INSTALLATION CLEARANCES Minimum clearances to combustible construction are: • Top, Back and Sides of Recessed Cabinet . . . . . . . . . . . . . . . . . . . . . 0" Min. • Drywall to Sides of Front Face . . . 0" Min. • Framing at Nailing Flanges. . . . . . 0" Min. • Ceiling to Opening. . . . . . . . . . . . 36" Min. • Floor . . . . . . . . . . . . . . . . . . . . . . . 0" Min. • Front . . . . . . . . . . . . . . . . . . . . . . 36" Min. • Perpendicular Side Wall . . . . . . . 10" Min.
INSTALLATION Continued 5. Snap assembled trim kit onto shoulder screws around face to lock fireplace into mantel facing. 6. Attach mantel to base according to mantle instructions. BUILT-IN INSTALLATION Built-in installations require a framed enclosure constructed of 2" x 4" or heavier lumber and sized in accordance with Figure 8. This allows unit to slide into opening and be nailed to stud at sides and top nailing flanges. These flanges accept 5/8" drywall or plywood board to finish unit flush to face.
INSTALLATION Continued ELECTRICAL INSTALLATION WARNING: Any electrical rewiring of this appliance must be done by a qualified electrician. This wiring must be done in accordance with local codes and/or in the U.S.A. with the current, National Electrical Code ANSI/NFPA No 70 and in Canada with CSA C22.1 Canadian Electric code. This fireplace should be connected to a dedicated 15 Amp, circuit as other appliances may cause the circuit breaker to trip or fuse to blow when fireplace is in operation.
INSTALLATION Features and Operation Continued Motor Mount Foam Shipping Brace Figure 11 - Removing Shipping Brace Lamps and lava Rock Before operating fireplace, lamp bulbs must be inspected and lava rock may be added if desired. 1. Lift log bed off hearth base to gain access to lamp fixtures (log bed is attached with contact magnets). 2. Turn on power to light circuit and check that all bulbs are operating. Bulb placement front left to right are red, yellow and orange (see Figure 12).
FEATURES AND OPERATION ON/OFF Switch MAIN POWER LOW HI- OFF FLAME SPEED Continued Flame Speed Heater Switch HEATER LOW HI- OFF FLAME BRIGHTNESS Flame Brightness Figure 14 - Control Panel Accessory Installation Spring Clip Depress Spring Clip to Release Pivot Pin OPTIONAL GLASS DOORS Models VE36L and VE32L will accept bifold glass doors that are fully operable or a fixed panel door that limits access to fireplace, (see Accessories, page 23).
Accessory Installation OPTIONAL BRICK LINERS Continued Removing Bifold Glass Doors Bifold doors may be removed for replacing or cleaning. 1. Partially open each door and press up on upper spring clip with a screw driver until outer top pivot pin is free of the clip. 2. Fully fold frame assembly and slide upper edge towards center of firebox opening until the guide pins are free of the frame rail (see Figure 15, page 8). Installing Series Fixed Glass Doors 1.
Accessory Installation Refractory Bracket Continued 5. Insert brick panel, beveled edge first, through firebox opening. Tilt and angle top edge into brick retainer until beveled edge contacts imager and panel is flat against firebox (see Figure 20). 6. Align hearth pan bracket over holes near lower edge of brick panel and secure with 2 pan screws provided. 7. Replace refractory bracket using 2 screws removed in step 4, page 9. 8. Repeat steps 5 through 7 for opposite panel assembly. 9.
Accessory Installation Continued 7. Remove blower/heater assembly with 4 screws from packaging. Blower is prewired for convenience. 8. Align blower assembly over hole pattern on blower mount and attach with 4 pan head screws provided (see Figures 22 and 23). 9. With discharge pointing towards you, guide assembled blower mount into fireplace and center rear mounting flanges between standoff brackets at rear of the fireplace. 10.
Accessory Installation Terminal Block White (A-B) Continued 15. Connect red heater wire to terminal marked 'L-4' on heater power switch (see Figure 26 or 27. 16. Connect one end of black jumper lead, provided in kit, to power connection marked 'D' on terminal block and other end to switch terminal marked 'L-5' (see Figure 26). 17. Replace 2 hex screws on rear flanges of blower mount removed in step 5, page 10. 18. Remount harness strap to blower mount, if removed. 19.
Troubleshooting Note: Before troubleshooting system, make sure power to circuit from breaker or fuse panel is turned ON. The three most common causes of a malfunctioning electric fireplace are: 1. Tripped circuit breaker or blown fuse. 2. Loose or burned out light bulb. 3. Obstructed or clogged fan blower. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY No operation or indicator light at power/heater switch 1. No power to fireplace 2. Defective switch lamp 1. Check circuit breaker or fuse 2.
Wiring Diagram MOTOR CUTOUT HEATER ASSEMBLY - ELECTRICAL DIAGRAM CIRCUIT WHT SPLICE CONNECTION WHT MALE CONNECTION FEMALE CONNECTION RED CAUTION: DISCONNECT FIREPLACE FROM THE ELECTRICAL SUPPLY BEFORE REMOVING THIS COVER CAUTION: USE SUPPLY WIRES SUITABLE FOR 105°C OR EQUIVALENT BLK HEATER COIL RED BLK CONTROL PANEL - ELECTRICAL DIAGRAM HEATER POWER 4 LN 1 BLK 4 LN 1 5 L 5 L SUPPLY CONNECTION WHT - ALTERNATE BLK HARNESS HARNESS C B WHT WHT HARNESS 4" WHT BLK GRN D BLACK 4" BLK
Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury. WARNING: Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes. WARNING: Do not exceed 60 watts per bulb when replacing bulbs. Use of higher-rated bulbs may result in a fire, causing property damage, personal injury, or loss of life.
MAINTENANCE Continued 5. Rotate control door up into control compartment and slide on end into side of compartment. 6. Tilt out one end first then pull remaining door assembly through opening. 7. Replace door, by starting with door upside down, pins up and facing unit. Follow step 5 in reverse until pins are firmly set back in notches and door will close. 8. Replace discharge deflector and magnet assemblies.
MAINTENANCE Continued Accessing Imaging Unit The imaging unit can be accessed from inside fireplace for servicing as follows: 1. Remove glass doors (if equipped). See Optional Glass Doors, on page 8. 2. Remove screens, grate, hearth pan brackets and brick liners. See Figure 33 and instructions under Optional Brick Liners, page 9. 3. Remove 4 Phillips screws holding hearth pan to fireplace and 2 screws located at lower frame rail (see Figure 34). 4.
MAINTENANCE 5. Lift entire fan assembly off of mounts and tilt out of unit. 6. Remove screws with washers and hex nuts from fan housing. 7. Mount new fan to blower mount in reverse order. 8. Slide blower assembly with spacers over mounting lugs and replace washer and nut at each lug. Do not over tighten. 9. Attach blade connectors to posts on motor mount. Note: Wire connectors for fan motor are non-polarized and may be connected to either terminal for proper operation.
MAINTENANCE Continued Note: Flame pennant should not be twisted or tangled and should hang slightly loose to allow free movement. If cord is too short or pennant is torn you must obtain a replacement flame assembly (see Replacement Parts, on page 22). 4. After connecting and adjusting flame cords, soak each knot with a drop of white wood glue or clear nail polish to prevent unraveling.
MAINTENANCE Continued Replacing Lamp Fixtures Lamp fixtures may be replaced as follows: 1. Turn off all power to fireplace at circuit breaker or fuse. 2. Locate any of 3 defective lamp fixtures and trace wiring to crimp connectors in harness and disconnect. 3. Remove 2 crimp connectors in harness and disconnect white and black wires on defective fixture. See Wiring Diagram, Figure 28 on page 14, for proper locations. 4. Remove 2 Phillips screws at base of defective fixture (see Figure 39). 5.
MAINTENANCE Continued Replacing Reflective Ribbons If reflective ribbons become damaged or loose they may be replaced as follows: 1. Turn off all power to fireplace at circuit breaker or fuse. 2. Locate defective ribbon; there are 3 strips mounted on rear cabinet and 3 mounted in base (see Figure 39, page 20). 3. If upper back cabinet ribbons need replacing, remove 4 Phillips screws holding corresponding bottom and top hanger brackets (see Figure 39, page 20). 4. Remove any loose or damaged ribbon material.
MAINTENANCE Replacement Parts Continued Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty. Note: If full replacement of imager is necessary, wiring harnesses must be disconnected and new harnesses reconnected at control panel. For proper connection, follow wiring diagram shown in Figure 28, page 14. Parts Under Warranty Contact authorized dealers of this product.
Accessories Purchase these firebox accessories from your local dealer. If they can not supply these accessories, call DESA Sales Department at 1-866-672-6040 for information. You can also write to the address listed on the back page of this manual.
Illustrated Parts Breakdown Models VE32L, VE32LB, VE32LH, VE32LBH, VE36L, VE36LB, VE36LH and VE36LBH 24 26 23 27 25 28 29 30 31 32 27 28 18 17 30 15 17 13 34 21 32 33 34 22 12 20 19 11 17 14 10 15 16 39 38 20 10 9 36 2 12 14 7 8 6 11 37 8 3 3 5 1 4 35 24 www.desatech.
PARTS LIST 1 115121-01B www.desatech.
Illustrated Parts Breakdown Imaging Unit and Control Panel for Models VE32L, VE32LB, VE32LH, VE32LBH, VE36L, VE36LB, VE36LH and VE36LBH 26 27 28 29 8 21 7 23 22 1 2 11 19 23 16 31 13 25 16 19 24 21 9 14 17 12 18 19 20 3 4 15 5 16 6 10 23 39 42 30 25 24 41 32 44 39/40 35 44 38 37 32 43 45 26 45 36 34 www.desatech.
PARTS LIST KEY NO. PART NO.
Warranty Information KEEP THIS WARRANTY Model ____________________________________ Serial No. _________________________________ Date Purchased ____________________________ Always specify model and serial numbers when communicating with the factory. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.
