Datasheet
Troubleshooting/FAQ
19
8. Troubleshooting/FAQ:
Nexstar SX External 2.5â HDD Enclosure:
Q.Why is the data on my hard drive corrupted?
A.Connecting your hard drive to the Nexstar SX is just like connecting a hard drive to the
inside of your computer.The Nexstar SX itself will not corrupt your data. If your data
has become corrupt, it is likely caused by the removal of the Nexstar SX while data was
still being written to the hard drive.CAUTION:Never remove the Nexstar SX while data
is being written to the hard drive! Doing so may cause the hard drive to become
corrupt. Make sure all applications being run off the disk and all files in use are no
longer in use before removing the unit.
Q.Why is my computer not showing the full size of my hard drive?
A. If you are using Windows 98SE, please refer to Microsoftâs Windows 98 Support
Center and download the large capacity drive patch. Else, verify that your mother-
board supports large capacity drives. Some older motherboards cannot use drives
larger than 137 GB. If Windows XP/2000 will not let you create a partition larger than
32GB, make sure you are using the NTFS file system, as Windows XP/2000 limits
FAT32 partitions to only 32GB.