Specifications

5/9/13 888-2857-001 iii
WARNING: Disconnect primary power prior to servicing.
Technical Assistance
Technical and troubleshooting assistance for Harris transmission products is available from
Harris field service (factory location: Quincy, Illinois, USA) during normal business hours
(8:00 AM - 5:00 PM Central Time). Telephone [phone] to contact the field service
department; FAX [phone]; or E-mail questions to [e-mail].
Emergency service is available 24 hours a day, seven days a week, by telephone only.
Online assistance, including technical manuals, white papers, software downloads, and
service bulletins, is available at http://support.broadcast.harris.com/eservice_enu.
Address written correspondence to Field Service Department, Harris Broadcast, P.O. Box
4290, Quincy, Illinois 62305-4290, USA. For other global service contact information, please
visit: http://www.broadcast.harris.com/contact.
NOTE: For all service and parts correspondence, you will need to provide the sales order
number, as well as the serial number for the transmitter or part in question. For future
reference, record those numbers here: ___________________/____________________
Please provide these numbers for any written request, or have these numbers ready in the
event you choose to call regarding any service, or parts requests. For warranty claims it will be
required. For out of warranty products, this will help us to best identify what specific
hardware was shipped.
Replaceable Parts Service
Replacement parts are available from Harris service parts department from 7:00 AM to 11:00
PM Central Time, seven days a week. Telephone [phone] or email
[e-mail] to contact the Service Parts Department.
Emergency replacement parts are available by telephone only, 24 hours a day, seven days a
week by calling [phone].
Unpacking
Carefully unpack the equipment and perform a visual inspection to determine if any apparent
damage was incurred during shipment. Retain the shipping materials until it has been verified
that all equipment has been received undamaged. Locate and retain all packing check lists.
Use the packing check list to help locate and identify any components or assemblies which are
removed for shipping and must be reinstalled. Also remove any shipping supports, straps, and
packing materials prior to initial turn on.
Returns And Exchanges
No equipment can be returned unless written approval and a Return Authorization is received
from Harris Broadcast. Special shipping instructions and coding will be provided to assure
proper handling. Complete details regarding circumstances and reasons for return are to be
included in the request for return. Custom equipment or special order equipment is not
returnable. In those instances where return or exchange of equipment is at the request of the
customer, or convenience of the customer, a restocking fee will be charged. All returns will be
sent freight prepaid and properly insured by the customer. When communicating with Harris
Broadcast, specify the Harris order number or invoice number.