User guide

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FAQs
8
!
WARNING: to reduce the risk of personal injury, unplug the handheld before
performing maintenance/troubleshooting checks.
W
hy will the handheld not run?
•
The battery may not be charged. To charge the battery, the power switch must be in the ‘off’ position. The static
b
lue light shows the unit is charging. The initial charge should be for 15 hours.
• For further assistance, please call us on: 0844 412 8455
Why won’t the handheld pick up?
• The nozzle or crevice tool may be blocked; remove the obstruction.
• The filter may be clogged or dirty; clean the filter. Refer to the Maintenance section.
• The battery charge is getting weak; let the battery run until it stops and recharge.
• The dirt container is full; empty the container.
• For further assistance, please call us on: 0844 412 8455
Why won’t the battery recharge?
• The charger may not be inserted correctly.
• Check the mains power is switched on.
• The electrical outlet may not be working; check the fuse or breaker and consult an electrician.
• For further assistance, please call us on: 0844 412 8455
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
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