Operation Manual

-
FAQs
8
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
To reduce the risk of personal injury, unplug the steam mop before performing maintenance or
trouble shooting checks.
Is there an accessory missing?
• C
heck the Parts Overview page in the guide to make sure
the part is definitely included in your unit.
• If the part is missing we’re here to help. Simply call us on:
0844 412 8455
The steam mop cleaner has no power?
• Unit may not be plugged into the electrical socket correctly,
ensure the plug is pushed in securely.
• The electrical socket may not be working properly, check
the fuse or breaker, or consult an electrician.
• The power cord may be damaged, if it is it must be
replaced by the manufacturer or Vax authorised agent in
order to avoid invalidating the guarantee.
• When in use if the green light changes to red, the water
tank is empty.
What do I do if an accessory/the unit has become damaged
or broken?
• Visit vax.co.uk for parts and spares.
• Please call our Careline to purchase new spares or order
a replacement.
Why is the steam mop not producing steam?
• T
here may be no water in the tank; please refer to the
operation section.
• If the tank has been filled to 280ml with water a tank
should last up to 10 minutes.
Why won’t the microfibre cleaning pad pick up dirt?
• The cleaning pad may already be saturated with dirt and
needs washing, please refer to the maintenance section.
vax.co.uk/support
vaxireland.ie
or call:
(UK) 0844 412 8455
(ROI) 1-800 928 308
This does not aect your statutory rights
Instead of taking me back
to the shop, simply visit:
we’re here if you need us