LASERJET PRO 100 COLOR MFP M175 Service Manual
HP LaserJet Pro 100 color MFP M175 Service Manual
Copyright and License Trademark Credits © 2011 Copyright Hewlett-Packard Development Company, L.P. Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Removal and replacement ................................................................................................ 1 Introduction ............................................................................................................................. 2 Removal and replacement strategy ............................................................................................. 2 Electrostatic discharge ..........................................................................
Remove the rear-lower cover ....................................................... 28 Control panel .......................................................................................... 29 Remove the control panel ........................................................... 29 Left-front cover ......................................................................................... 31 Remove the left-front cover .......................................................... 31 Front door ..................
Power subsystem ..................................................................................................... 81 Power-on checks ...................................................................................... 81 Tools for troubleshooting ......................................................................................................... 82 Component diagnostics ............................................................................................ 82 Component tests ................
Service parts ........................................................................................................ 103 Whole-unit replacement part numbers ...................................................................... 103 How to use the parts lists and diagrams .................................................................................. 104 Assembly locations ...............................................................................................................
Power cord statement (Japan) ................................................................................. 144 EMC statement (Korea) .......................................................................................... 145 Laser statement for Finland ..................................................................................... 145 GS statement (Germany) ........................................................................................ 145 Substances Table (China) .....................
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List of tables Table 2-1 External covers and doors (base) ............................................................................................ 85 Table 2-2 Service menu ..................................................................................................................... 97 Table 2-3 Secondary service menu ........................................................................................................ 98 Table 3-1 Order parts, accessories, and supplies ................
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List of figures Figure 1-1 Phillips and Pozidriv screwdriver comparison ............................................................................ 3 Figure 1-2 Parts removal order (base) ...................................................................................................... 5 Figure 1-3 Parts removal order (document feeder) ..................................................................................... 6 Figure 1-4 Remove the tray ..............................................
Figure 1-33 Remove the left-front cover (1 of 2) ...................................................................................... 31 Figure 1-34 Remove the left-front cover (2 of 2) ...................................................................................... 32 Figure 1-35 Remove the front door (1 of 2) ............................................................................................ 33 Figure 1-36 Remove the front door (2 of 3) .............................................
Figure 1-74 Remove the engine controller assembly (2 of 7) ..................................................................... 59 Figure 1-75 Remove the engine controller assembly (3 of 7) ..................................................................... 59 Figure 1-76 Remove the engine controller assembly (4 of 7) ..................................................................... 60 Figure 1-77 Remove the engine controller assembly (5 of 7) ..................................................
Figure 3-5 Scanner and document feeder main assemblies .................................................................... 112 Figure 3-6 Document feeder assembly parts .........................................................................................
1 ENWW Removal and replacement ● Introduction ● Removal and replacement strategy ● Electrostatic discharge ● Required tools ● Service approach ● Removal and replacement procedures 1
Introduction This chapter describes the removal and replacement of field-replaceable units (FRUs) only. Replacing FRUs is generally the reverse of removal. Occasionally, notes and tips are included to provide directions for difficult or critical replacement procedures. HP does not support repairing individual subassemblies or troubleshooting to the component level. Note the length, diameter, color, type, and location of each screw. Be sure to return each screw to its original location during reassembly.
Electrostatic discharge CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder when removing product parts. Always perform service work at an ESD-protected workstation or mat, or use an ESD strap. If an ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis before touching an ESD-sensitive part. Protect the ESD-sensitive parts by placing them in ESD pouches when they are out of the product.
Service approach Before performing service ● Remove all paper from the product. ● Turn off the power using the power button. WARNING! The power button must be turned off before performing service. Failure to turn off the power leaves the fuser engaged and prevents its removal. ● Unplug the power cable and interface cable or cables. ● Place the product on an ESD workstation or mat (if one is available), or use an ESD strap.
Parts removal order Figure 1-2 Parts removal order (base) Print cartridges Imaging drum Input tray Secondary transfer roller Separation pad Pickup roller Separation Right cover Left cover pad Right cover assembly Left cover assembly Document feeder Left cover Document feeder hinges Left cover Document feeder Top door, rear cover, Right cover Left cover and delivery cover Document Document feeder hinges feeder Rear door assembly Right cover Rear-lower cover Control Panel Right cover Left cover Righ
Figure 1-3 Parts removal order (document feeder) Document feeder input tray Document feeder cover Document core Post scan pinch rollers Document feeder input tray Document feeder cover Document core Document feeder base assembly Document feeder input tray Document feeder cover 6 Chapter 1 Removal and replacement ENWW
Removal and replacement procedures Print cartridges When a print cartridge approaches the estimated end of its useful life, you can continue printing with the current print cartridge until it no longer yields acceptable print quality. Once an HP print cartridge has reached “very low’, the HP Premium Protection Warranty on that supply has ended.
2. Open the print cartridge door. 3. Grasp the old print cartridge by the center handle and remove it. Close the doors, and then press the Cartridge button to rotate the print cartridge carousel to the next cartridge. Repeat to remove all cartridges. NOTE: Make sure that you store the removed print cartridges away from strong light. HP recommends that you cover the print cartridges while servicing the product.
Imaging drum NOTE: The imaging drum installed in this product is covered by the product warranty. Replacement imaging drums have a one-year limited warranty from the date of installation. The imaging drum installation date displays on the supplies status page. The HP Premium Protection Warranty applies only to the print cartridges for the product. 1. Open the print cartridge door. 2. Open the front cover.
3. Lift the two levers that hold the imaging drum. 4. Remove the old imaging drum. NOTE: Make sure that you store the removed imaging drum away from strong light. HP recommends that you cover the imaging drum while servicing the product.
Input tray Pull the tray away from the printer to remove.
Secondary transfer roller CAUTION: Do not touch the black spongy part of the roller. Skin oils might cause print-quality problems. 1. Open the rear door. 2. Release two clips (callout 1), and then remove the roller from the product.
Separation pad assembly 1. Turn the product face up. WARNING! The ADF portion of the document feeder is not captive and can open when the product is placed face up. Make sure that you support the ADF when handling the product. NOTE: Dirt and debris can scratch the surface of the product. Make sure that you place the product face up on a clean work space or on a clean soft cloth. 2. Remove two screws (callout 1) and the separation pad assembly (callout 2).
Pickup roller Before proceeding, remove the following components: ● Separation pad assembly. See Separation pad assembly on page 13. ● Right cover assembly. See Right cover on page 16. ● Left cover assembly. See Left cover on page 17. Rotate the pickup roller to the service position To gain access to the roller locking tabs you must rotate the roller to the correct position for removal. 1.
Remove the pickup roller assembly 1. Remove four screws (callout 1) and the lower stay part (callout 2). Figure 1-7 Remove the pickup roller assembly (1 of 2) 2 1 2. Release two tabs (callout 1) and remove the pickup roller (callout 2).
Covers and document feeder Right cover 1. Open the document feeder. 2. Remove one screw (callout 1), and then starting at the rear vertical edge, release six tabs (callout 2) and remove the right cover. NOTE: Before proceeding, take note of the locations of the tabs (callout 1) on the back side of the cover. See Figure 1-10 Remove the right cover (2 of 2) on page 16.
Left cover 1. Open the document feeder. 2. Remove one screw (callout 1), and then starting at the rear vertical edge, release two tabs (callout 2) and remove the left cover. NOTE: Before proceeding, take note of the locations of the tabs (callout 1) on the back side of the cover. See Figure 1-12 Remove the left cover (2 of 2) on page 17.
Document feeder Before proceeding, remove the following components: ● Left cover. See Left cover on page 17. Remove the document feeder 1. Release two tabs (callout 1), and then remove the cover (callout 2).
2. Disconnect two FFCs (callout 1), and then release them from the guides (callout 2). CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do not straighten pre-folds in the FFCs. Figure 1-14 Remove the document feeder (2 of 4) 2 1 3. Release the tabs inside the hinges (callout 1) to allow the scanner assembly to slide down on the hinges.
4. Lift and rotate the scanner assembly up and away from the hinges.
Document feeder hinges ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. Remove the document feeder hinges 1. Remove one screw (callout 1) from each hinge. Figure 1-17 Remove the scanner hinges (1 of 2) 1 2. Lift each hinge up to remove it.
Top door, rear-top cover, and delivery cover Before proceeding, remove the following components: ● Right cover. See Right cover on page 16. ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. Remove the top door, rear-top cover, and delivery cover 1. Remove two screws (callout 1 and callout 2).
2. Open the top door, release the door retainer arm (callout 1), and then close the top door. Figure 1-20 Remove the top door, rear-top cover, and delivery cover (2 of 6) 1 3. Open the rear door, and then release two tabs on the rear-top cover (callout 1).
4. Push up on the rear-top cover (callout 1) to slightly raise the delivery cover (callout 2) to release two rear-top cover tabs (callout 3) along the rear edge of the product. Figure 1-22 Remove the top door, rear-top cover, and delivery cover (4 of 6) 2 1 3 5. Open the top door (callout 1), rotate the delivery cover and rear-top cover (callout 2) away from the product, and then slide the door and covers towards the front of the product to release the assembly.
6. Remove the top door (callout 1) , delivery cover (callout 2), and rear-top cover (callout 3) assembly. Figure 1-24 Remove the top door, rear-top cover, and delivery cover (6 of 6) 1 2 3 Reinstall the top door, rear-top cover, and delivery cover Before reassembly, make sure that the two cartridge lock springs (callout 1; located to the right and left of the print-cartridge opening) are not damaged.
Figure 1-26 Reinstall the top door, rear-top cover, and delivery cover (1 of 2) 1 26 Chapter 1 Removal and replacement ENWW
Rear door assembly Before proceeding, remove the following components: ● Right cover. See Right cover on page 16. Remove the rear door assembly 1. Remove one screw (callout 1) and the bushing (callout 2). Figure 1-27 Remove the rear door assembly (1 of 2) 1 2 2. Pull out the shaft (callout 1) and remove the rear door assembly (callout 2).
Rear-lower cover Before proceeding, remove the following components: ● Right cover assembly. See Right cover on page 16. ● Left cover assembly. See Left cover on page 17. ● Rear door assembly. See Rear door assembly on page 27. Remove the rear-lower cover Remove two screws (callout 1) and the rear lower cover assembly (callout 2).
Control panel CAUTION: ESD sensitive. Before proceeding, remove the following components: ● Right cover. See Right cover on page 16. ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. ● Top door, rear-top cover, and delivery cover. See Top door, rear-top cover, and delivery cover on page 22. Remove the control panel 1.
2. Remove two screws (callout 1). Figure 1-31 Remove the control panel (2 of 3) 1 3. Carefully separate the control panel from the product. NOTE: Guide the FFC through the opening in the product chassis (callout 1) to prevent it from being damaged when the control-panel is removed.
Left-front cover Before proceeding, remove the following components: ● Right cover. See Right cover on page 16 ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. ● Top door, rear-top cover, and delivery cover. See Top door, rear-top cover, and delivery cover on page 22. ● Control panel. See Control panel on page 29. Remove the left-front cover 1.
2. Release on tab (callout 1) by slightly rotating the top of the cover (callout 2) away from the product.
Front door Before proceeding, remove the following components: ● Right cover. See Right cover on page 16 ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. ● Top door, rear-top cover, and delivery cover. See Top door, rear-top cover, and delivery cover on page 22. ● Control panel. See Control panel on page 29. ● Left-front cover. See Left-front cover on page 31. Remove the front door 1.
3. Release one tab (callout 1) and slide the front door (callout 2) to the right to remove it.
Inner cover Before proceeding, remove the following components: ● Right cover. See Right cover on page 16 ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. ● Top door, rear-top cover, and delivery cover. See Top door, rear-top cover, and delivery cover on page 22. ● Control panel. See Control panel on page 29. ● Left-front cover. See Left-front cover on page 31. Remove the inner cover 1.
2. Remove three machine screws (callout 1), and then remove one self-tapping screw (callout 2). Figure 1-38 Remove the inner cover (2 of 4) 1 2 3. Release one tab (callout 1).
4. Remove the inner cover (callout 1).
Main assemblies Formatter PCA (base model) CAUTION: ESD sensitive. Before proceeding, remove the following components: ● Left cover assembly. See Left cover on page 17. Remove the formatter PCA (base model) 1. Disconnect three connectors (callout 1).
2. Remove two screws (callout 1), and then remove the formatter PCA.
Formatter and wireless PCA (plus model) CAUTION: ESD sensitive. Before proceeding, remove the following components: ● Left cover. See Left cover on page 17. Remove the formatter and wireless PCA (plus model) 1. Remove one screw (callout 1), and then remove the wireless PCA (callout 2). Figure 1-43 Remove the formatter and wireless PCA (plus model; 1 of 3) 2 1 2. Disconnect two connectors (callout 1), and then disconnect four FFCs (callout 2).
3. Remove four screws (callout 1), and then remove the formatter PCA.
Fuser power supply CAUTION: ESD sensitive. Before proceeding, remove the following components: ● Left cover. See Left cover on page 17. Remove the fuser power supply 1. Disconnect four connectors (callout 1) Figure 1-46 Remove the fuser power supply (1 of 2) 1 2. Remove three screws (callout 1), and then remove the fuser power supply.
ITB assembly CAUTION: ESD sensitive. NOTE: If you have not removed the image drum before servicing the product, remove it now. See Imaging drum on page 9. Before proceeding, remove the following components: ● Right cover. See Right cover on page 16 ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. ● Top door, rear-top cover, and delivery cover.
2. Remove five screws (callout 1), and then separate the sheet-metal plate (callout 2) and fuser power supply (callout 3) from the product. CAUTION: The sheet-metal plate and fuser power supply assembly is still attached to the product by a FFC connected to the engine controller assembly. Do not attempt to completely remove the assembly. Figure 1-49 Remove the ITB assembly (2 of 17) 1 2 3 3. Disconnect one FFC (Callout 1), and then remove the sheet-metal plate and fuser power supply assembly.
4. Release one tab (callout 1), and then remove the cable cover (callout 2). Figure 1-51 Remove the ITB assembly (4 of 17) 2 1 5. Disconnect one connector (callout 1), release the wire harnesses (callout 2) from the guide (callout 3).
6. Release one tab (callout 1), and then remove the rear-door left-side arm (callout 2). Figure 1-53 Remove the ITB assembly (6 of 17) 2 1 7. Release the hook end (callout 1) of the ITB fixing spring (callout 2).
8. Rotate the spring (callout 1) so that it faces out of the product.
9. Rotate the ITB fixing part (callout 1) so that it faces out of the product.
10. Release two tabs (callout 1), and then remove the spring cover (callout 2). Figure 1-58 Remove the ITB assembly (11 of 17) 1 2 11. Release one tab (callout 1), and the remove the rear-door right-side arm (callout 2).
12. Release the hook end (callout 1) of the ITB fixing spring (callout 2), and then pull the wire harness (callout 3) through the hole in the chassis. Figure 1-60 Remove the ITB assembly (13 of 17) 3 1 2 13. Rotate the spring (callout 1) so that it faces out of the product.
14. Rotate the ITB fixing part (callout 1) so that it faces out of the product.
15. Pull the ITB assembly (callout 1) straight out of the product. CAUTION: Avoid touching the black plastic transfer belt. Skin oils on the belt might cause printquality problems.
Fuser delivery assembly NOTE: For this product, the fuser and the paper delivery components are one assembly. Position the fuser pressure roller for removal You must rotate the pressure roller to the correct position before removing the fuser delivery assembly. 1. When the product is in the Ready state, press and hold the Auto-On/Auto-Off (power) button for about seven seconds or until you hear subtle movement within the product and the Ready light turns off. 2.
Remove the fuser delivery assembly CAUTION: 1. ESD sensitive. Disconnect four connectors. Figure 1-65 Remove the fuser delivery assembly (1 of 6) 1 2. Remove five screws (callout 1), and then separate the sheet-metal plate (callout 2) and fuser power supply (callout 3) from the product. CAUTION: The sheet-metal plate and fuser power supply assembly is still attached to the product by a FFC connected to the engine controller assembly. Do not attempt to completely remove the assembly.
3. Disconnect one FFC (Callout 1), and then remove the sheet-metal plate and fuser power supply assembly. Figure 1-67 Remove the fuser delivery assembly (3 of 6) 1 4. Release one tab (callout 1), and then remove the cable cover (callout 2).
5. Disconnect four connectors (callout 1), Release the wire harnesses (callout 2) from the guide (callout 3). Figure 1-69 Remove the fuser delivery assembly (5 of 6) 2 3 1 6. Remove six screws (callout 1), and then remove the fuser delivery assembly (callout 2).
Reinstall the fuser delivery assembly ▲ When reassembling the fuser delivery assembly, be sure the drive cam (callout 1) for fuser pressure release is positioned as shown below.
Engine controller assembly CAUTION: ESD sensitive. Before proceeding, remove the following components: ● Right cover. See Right cover on page 16 ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. ● Top door, rear-top cover, and delivery cover. See Top door, rear-top cover, and delivery cover on page 22. ● Control panel. See Control panel on page 29. ● Left-front cover.
2. Remove five screws (callout 1), and then separate the sheet-metal plate (callout 2) and fuser power supply (callout 3) from the product. CAUTION: The sheet-metal plate and fuser power supply assembly is still attached to the product by a FFC connected to the engine controller assembly. Do not attempt to completely remove the assembly. Figure 1-74 Remove the engine controller assembly (2 of 7) 1 2 3 3.
4. Release one tab (callout 1) and remove the cable cover (callout 2). Figure 1-76 Remove the engine controller assembly (4 of 7) 2 1 5. Release one tab (callout 1), and then remove the cover (callout 2).
6. Disconnect eleven connectors (callout 1). Figure 1-78 Remove the engine controller assembly (6 of 7) 1 7. Remove six screws (callout 1), release two tabs (callout 2), and then remove the engine controller assembly.
Installing a replacement engine controller assembly Release one tab (callout 1), remove the guide (callout 2) from the discarded engine controller assembly (callout 3), and then install the guide on the replacement assembly.
Low-voltage power supply assembly CAUTION: ESD sensitive. Before proceeding, remove the following components: ● Right cover. See Right cover on page 16 ● Left cover. See Left cover on page 17. ● Document feeder. See Document feeder on page 18. ● Document feeder hinges. See Document feeder hinges on page 21. ● Top door, rear-top cover, and delivery cover. See Top door, rear-top cover, and delivery cover on page 22. ● Rear door. See Rear door assembly on page 27. ● Rear-lower cover.
2. Remove five screws (callout 1), and then separate the sheet-metal plate (callout 2) and fuser power supply (callout 3) from the product. CAUTION: The sheet-metal plate and fuser power supply assembly is still attached to the product by a FFC connected to the engine controller assembly. Do not attempt to completely remove the assembly. Figure 1-82 Remove the low-voltage power supply assembly (2 of 9) 1 2 3 3.
4. Release one cable from the cable guide (callout 1), and then remove two screws (callout 2). Figure 1-84 Remove the low-voltage power supply assembly (4 of 9) 1 2 5. Remove the power receptacle (callout 1) and guide (callout 2) as an assembly. Reinstallation tip Make sure that these parts are correctly assembled, before reinstalling the receptacle and guide. See Reinstall the low-voltage power supply on page 68.
6. Place the product rear-side up, and then remove four screws (callout 1). Figure 1-86 Remove the low-voltage power supply assembly (6 of 9) 1 7. Remove three screws (callout 1), disconnect one connector (callout 2) and separate the lowvoltage power supply assembly (callout 3) from the product. CAUTION: Do not attempt to completely remove the low-voltage power supply. The power supply is still connected to the product by three internal connectors.
8. Release the wire harness (callout 1) from the guide (callout 2), and then pull the wire harness through the hole in the chassis. Figure 1-88 Remove the low-voltage power supply assembly (8 of 9) 2 1 9. Disconnect three connectors (callout 1) and remove the low-voltage power supply assembly (callout 2).
Reinstall the low-voltage power supply Make sure that the power receptacle (callout 1), guide (callout 2), and the ferrite (callout 3) are correctly assembled before installing them. Figure 1-90 Reinstall the low-voltage power supply 1 2 3 Installing a replacement low-voltage power supply Release two tabs (callout 1), remove the cover (callout 2) from the discarded low-voltage power supply, and then install the guide on the replacement assembly.
Document feeder components NOTE: This section describes replacement and removal of individual document feeder components. To remove the complete document feeder, see Document feeder on page 18. Document feeder input tray 1. Open the document feeder cover. Figure 1-92 Remove the document feeder input tray (1 of 2) 2. Hold the scanner cover down, and then pull up on the document feeder tray to release two tabs, lift the document feeder tray up, and then remove it.
Document feeder cover 1. Open the document feeder cover. Figure 1-94 Remove the document feeder cover (1 of 3) 2. Release one tab (callout 1), and then fully open the document feeder cover.
3. Release the hinges (callout 1), and then remove the document feeder cover.
Document feeder core Before proceeding, remove the following components: ● Document feeder input tray. See Document feeder input tray on page 69. ● Document feeder cover. See Document feeder cover on page 70. Remove the document feeder core 1. Release one tab (callout 1), and then remove the cover (callout 2). Figure 1-97 Remove the document feeder core (1 of 4) 2 1 2. Disconnect one FFC (callout 1).
3. Carefully flex the hinge retainer to release one hinge pin. Figure 1-99 Remove the document feeder core (3 of 4) 4. Remove the document feeder core.
Post scan pinch rollers Before proceeding, remove the following components: ● Document feeder input tray. See Document feeder input tray on page 69. ● Document feeder cover. See Document feeder cover on page 70. ● Document feeder core. See Document feeder core on page 72. Remove the post scan pinch rollers ▲ Remove the post scan pinch rollers (callout 1).
Document feeder base assembly Before proceeding, remove the following components: ● Document feeder input tray. See Document feeder input tray on page 69. ● Document feeder cover. See Document feeder cover on page 70. Remove the document feeder base assembly 1. Disconnect one FFC (callout 1), and then release the adhesive FFC protector on the document feeder base (callout 2). TIP: Use two-sided tape to replace the FFC protector during reassembly.
2. Remove two screws (callout 1). TIP: These screws require a #10 torx driver Figure 1-103 Remove the document feeder base assembly (2 of 3) 1 3. Open the document feeder base, and then carefully remove it from the product. CAUTION: Do not damage the FFC (callout 1) that runs through the document feeder base. Carefully feed the FFC through the slot during removal and during replacement.
2 ENWW Solve problems ● Solve problems checklist ● Menu map ● Troubleshooting processes ● Tools for troubleshooting ● Service mode functions ● Product updates 77
Solve problems checklist Follow these steps when trying to solve a problem with the product. ● Step 1: Test print functionality ● Step 2: Test copy functionality Step 1: Test print functionality 1. Open the Reports menu, and then select Config Report to print the report. 2. If the report does not print, check the following: 3. Make sure that paper is in the tray. 4. Check the control panel for paper jam messages. If the control panel indicates a jam, clear the jam. 5.
Menu map Use the following procedure to print a control-panel menu layout map. ENWW 1. On the product control panel, press the Setup button. 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Use the arrow buttons to scroll to the Menu Structure item, and then press the OK button. 4. Press the OK button again to print the report.
Troubleshooting processes Determine the problem source The following table includes basic questions to ask the customer to quickly help define the problem or problems.
General topic Questions Condensation ● Does condensation occur following a temperature change (particularly in winter following cold storage)? If so, wipe affected parts dry or leave the product on for 90 to 120 minutes. ● Was a cartridge opened soon after being moved from a cold to a warm room? If so, allow the cartridge to sit at room temperature for 1 to 2 hours. ● Check for and remove any non-HP components (for example, a print cartridge or imaging drum) from the product.
Tools for troubleshooting Component diagnostics Component tests Control-panel tests The product includes diagnostic tests for the control panel. Test the control-panel display 1. Press the Setup button. 2. Press the left arrow 3. Press the Setup button to return to the main menus. 4. Open the Secondary service menu. 5. Open the Display test menu. button, and then quickly press the Cancel button. Test the control-panel buttons 82 1. Press the Setup button. 2. Press the left arrow 3.
Diagrams Locations of connectors Figure 2-1 Locations of connectors J128 J103 J130 J107 J119 J106 J109 J104 J110 J112 J152 J108 J140 J102 J101 Item Description Item Description Item Description J101 Not used J107 Media width sensor (SR1) J119 Fuser pressure release sensor (SR4) J128 Rear door open detection switch (SW1) J130 ITB J140 Low-voltage power supply J152 Not used Delivery sensor (SR2) J102 Not used J108 Low-voltage power supply TOP sensor (SR6) J103 Formatter J109
Locations of major components Figure 2-2 Cross section view 84 Item Description Item Description 1 Pressure roller 10 T1 pad 2 Delivery roller 11 ITB 3 Fuser film assembly 12 Pickup roller 4 Density ITB_TOP sensor 13 Separation pad 5 Print cartridge 14 Feed roller 6 Imaging drum 15 T2 roller 7 Imaging-drum 16 ITB drive roller 8 Laser scanner assembly 17 ITB cleaning brush 9 Input tray 18 ITB cleaning roller Chapter 2 Solve problems ENWW
Figure 2-3 External covers and doors (base) 1 11 9 2 10 8 3 4 7 5 6 Table 2-1 External covers and doors (base) ENWW Item Description Item Description 1 Right-top cover 7 Right cover 2 Front door 8 Left-front cover 3 Input tray 9 Inner cover 4 Rear-top cover 10 Left cover 5 Rear door 11 Top door 6 Rear-bottom cover Tools for troubleshooting 85
86 Chapter 2 Solve problems 15 T2 bias 14 T2 roller ITB cleaner solenoid 13 T1 bias 12 Developing bias 11 Carousel motor 10 Primary charging bias 9 ITB_TOP signal 8 TOP signal 7 Main motor 6 Scanner motor 5 Fuser motor 4 Delivery sensor 3 TOP sensor 2 Pickup motor 1 Cassette pickup solenoid Operation STBY INTR Print command Timing chart two consecutive prints on LTR paper (Full-color 1/1 speed mode) PRINT LSTR STBY General timing chart Figure 2-4 General timing diagram ENWW
1 2 SOLD1 NEUTRAL1 (W) SOLD2 FU NEUTRAL(W) 2 J402 1 1 TB1B TP1B TB2B J2B 3 1 2 J901 3 4 5 6 FSRD- FSRD+ RLD- RLD+ SGND J203 7 6 5 +3.
Internal print-quality test pages Print a Diagnostics Page If the printed output has colored shadows, blurry graphics, or areas that have poor color, you might need to calibrate the product to align the colors. Use the Diagnostics Page to check the color alignment. 1. Press the Setup button to open the menus. 2. Use the arrow buttons to scroll to the Reports menu, and then press the OK button. 3.
Interpret the Print Quality Page 1. Press the Setup button to open the menus. 2. Use the arrow buttons to scroll to the Reports menu, and then press the OK button. 3. Use the arrow buttons to scroll to the Print Quality Page, and then press the OK button to print the report. This page contains five bands of color, which are divided into four groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular print cartridge.
Print-quality troubleshooting tools Repetitive image defects ruler If the product output has a consistent, repetitive defect, then use the table in this section to determine which part needs to be cleaned or replaced based on the measured distance between the repetitions of the defect. NOTE: Spots can be dark or white (dropouts), bands can be all shapes and sizes.
Control panel menus Setup menu To open this menu, press the Setup button.
First level Second level Paper Setup Def. Paper Size Third level Values Letter A4 Legal Def. Paper Type Tray 1 Lists available media types. Paper Type Lists available media types. Paper Size Lists available media sizes.
First level Second level Third level Values Supply Settings Black Cartridge Very Low Setting Stop Prompt* Continue NOTE: A customer configurable option on this product is "Prompt to Remind Me in 50 pages, 100 pages, 200 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.
First level Second level Third level Values Courier Font Regular* Dark Allow Color Yes* No Color Copy On* Off Service menu In the following table, items that have an asterisk (*) indicate the factory default setting.
First level Second level Values Auto Crossover On* Off Network Services IPv4 On* IPv6 Off Show IP Address Yes No* Link Speed Automatic* 10T Full 10T Half 100TX Full 100TX Half Restore Defaults Function specific menus The product features a function-specific menu for copying. To open this menu, press the Copy Menu button on the control panel. Copy Menu In the following table, items that have an asterisk (*) indicate the factory default setting.
First level Second level Values Light/Dark (Slider with a range of 11 settings.) Optimize Auto* Mixed Picture Text Paper Paper Size Lists available media sizes. Paper Type Lists available media types. Multi-Page Copy On Off* Collation On* Off Tray Select Auto Select* Tray 1 Two-Sided 1 to 1 sided* 1 to 2 sided Draft Mode On Off* Image Adjustment Lightness (Slider with a range of 11 settings.) Contrast (Slider with a range of 11 settings.
Service mode functions Service menu/Secondary service menu Service menu To open this menu, press the Setup button, and then open the Service sub menu. In the following table, items that have an asterisk (*) indicate the factory default setting.
Secondary service menu structure Table 2-3 Secondary service menu Menu item Sub-menu item Description Service Reports Cont. Self-Test This item prints a continuous configuration page. Error report This item prints an error report that contains the last 5 instances of 49 Error, Turn off then on or 79 Error, Turn off then on errors. A list of available locations appears This item sets certain product parameters that are dependent on the location, such as the default paper size and the symbol set.
Product resets Restore factory settings Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count or tray size, but it might reset the language. To restore the product to the factory-default settings, follow these steps. 1. On the product control panel, press the Setup button. 2. Use the arrows buttons to select the Service menu, and then press the OK button. 3.
100 Chapter 2 Solve problems ENWW
3 ENWW Parts and diagrams ● Order parts by authorized service providers ● How to use the parts lists and diagrams ● Assembly locations ● Covers, panels, and doors ● Internal assembly ● PCAs ● Scanner and document feeder (ADF) main assemblies ● Document feeder internal components ● Alphabetical parts list ● Numerical parts list 101
Order parts by authorized service providers Order replacement parts Table 3-1 Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Related documentation and software Table 3-2 Related documentation and software Item Description Part number HP LaserJet Pro 100 Color MFP M175 User Guide Product user guide.
Service parts NOTE: The parts in the following table are not shown in the assembly illustrations in this chapter. Item Description Part number HP jewel HP logo 7121-8266 Regulatory label Blank label 5969-9497 Whole-unit replacement part numbers NOTE: Whole-unit replacement products include the formatter PCA.
How to use the parts lists and diagrams CAUTION: Be sure to order the correct part. When looking for part numbers for electrical components, pay careful attention to the voltage that is listed. Doing so will make sure that the part number selected is for the correct model. NOTE: In this manual, the abbreviation “PCA” stands for “printed circuit-board assembly.” Components described as a PCA might consist of a single circuit board or a circuit board plus other parts, such as cables and sensors.
Assembly locations Base product (no optional trays or accessories) Figure 3-1 Base product (no optional trays or accessories) 8 1 7 6 2 3 5 4 Table 3-5 Base product ENWW Item Description Item Description 1 Face-down output bin 5 Rear door assembly 2 Power switch 6 Input tray 3 Extension tray 7 Front door 4 Power receptacle 8 Top door assembly Assembly locations 105
Covers, panels, and doors Figure 3-2 Covers, panels, and doors *A01 *A01 6 8 12 2 *A01 10 5 *A02 7 *A03 4 13 *A01 1 9 3 11 106 Chapter 3 Parts and diagrams ENWW
Table 3-6 Covers, panels, and doors ENWW Ref Description Part number Qty 1 Door, front RL1-3287-000 1 2 Cover, fixing RC3-1294-000 1 3 Cover, blanking RC3-1287-000 1 4 Cover, network plug RC3-1808-000 1 5 Rear cover/2nd transfer assembly RM1-7216-000 1 6 Upper cover assembly RM1-7278-000 1 7 Power supply cover assembly RM1-7235-000 1 8 Cover, right upper RL1-3290-000 1 9 Cover, left RL1-2729-000 1 10 Right cover assembly RM1-7280-000 1 11 Cover, left front RC3
Internal assembly Internal assembly Figure 3-3 Internal assembly *A14 3 (J106) (J107) (J119) (J302) 2 *A31 *A15 (J130) *A14 9 *A27 *A14 *A12 *A09 *A17 *A14 *A18 *A08 *A04 *A03 *A07 *A14 *A01 *A02 *A05 *A20 *A16 *A10 1 (J103) *A26 *A14 (J3) *A19 *A30 *A11 *A28 *A25 *A21 *A06 5 *A29 8 *A13 SEE PCAs 6 10 SEE *A13 *A23 PCAs *A24 7 SEE PCAs (J6) *A14 4 (J152) *A22 108 Chapter 3 Parts and diagrams *A14 ENWW
Table 3-7 Internal assembly) ENWW Ref Description Part number Qty 1 Roller, paper pick-up RL1-2671-000 1 2 Intermediate transfer belt assembly (ITB) RM1-7274-000 1 3 Paper delivery assembly, fuser (110-127 V) RM1-7211-000 1 3 Paper delivery assembly, fuser (220–240 V) RM1-7269-000 1 4 Plate assembly, base RM1-7213-000 1 5 Pad assembly, separation RM1-7228-000 1 6 Tray, main assembly RM1-7276-000 1 7 Cover assembly, inner RM1-7279-000 1 Internal assembly 109
PCAs Figure 3-4 PCAs 1 5 2 4 3 110 Chapter 3 Parts and diagrams ENWW
Table 3-8 PCAs ENWW Ref Description Part number Qty 1 Power supply, low-voltage (110-127 V) RM1-8203-000 1 1 Power supply, low-voltage (220–240 V) RM1-8204-000 1 2 Engine controller PCA RM1-8205-000 1 3 Fuser power supply PCA (110–127 V) RM1-8201-000 1 3 Fuser power supply PCA (220–240 V) RM1-8202-000 1 4 Formatter, base CE865-60001 1 4 Formatter, wireless CE938-60001 1 5 Wireless N module (wireless models only) 1150-7940 1 PCAs 111
Scanner and document feeder (ADF) main assemblies Figure 3-5 Scanner and document feeder main assemblies 2 1 3 4 112 Chapter 3 Parts and diagrams ENWW
Table 3-9 Scanner and document feeder main assemblies ENWW Ref Description Part number Qty 1 Scanner/ADF assembly (no control panel) CE865-60125 2 Document feeder (ADF) assembly CE865-60121 1 4 Control panel assembly, Western CE865-60106 1 4 Control panel assembly, Asian CE865-60107 1 Not shown Hinge, floating CE538-60135 2 Not shown Latch, ADF Q8191-00004 1 Not shown Hinge, control panel CE865-40056 1 Not shown Lever, control panel CE865-40054 1 Not shown Spring, contr
Document feeder internal components Figure 3-6 Document feeder assembly parts 1 5 7 2 8 4 6 10 9 3 114 Chapter 3 Parts and diagrams ENWW
Table 3-10 Document feeder assembly parts ENWW Ref Description Part number Qty 1 Separation pad assembly (ADF) Q7400–60005 1 2 Input tray, assembly (ADF) CE538-60122 1 Not shown Input tray, only (ADF) CE865-40033 1 5 Pick arm assembly (ADF) CE538-60137 1 9 Cover, inner (ADF) CE538-40028 1 10 Roller assembly, post-scan pinch (ADF) Q7400-60163 2 Not shown Paper guide-front polished, (ADF) CE538-40034 1 Not shown Paper guide-rear polished, (ADF) CE538-40035 1 Document feed
Alphabetical parts list Table 3-11 Alphabetical parts list 116 Description Part number Table and page Control panel assembly, Asian CE865-60107 Scanner and document feeder main assemblies on page 113 Control panel assembly, Western CE865-60106 Scanner and document feeder main assemblies on page 113 Cover assembly, inner RM1-7279-000 Internal assembly) on page 109 Cover, blanking RC3-1287-000 Covers, panels, and doors on page 107 Cover, CP hole RC3-1289-000 Covers, panels, and doors on pag
Table 3-11 Alphabetical parts list (continued) ENWW Description Part number Table and page Input tray, assembly (ADF) CE538-60122 Document feeder assembly parts on page 115 Input tray, only (ADF) CE865-40033 Document feeder assembly parts on page 115 Intermediate transfer belt assembly (ITB) RM1-7274-000 Internal assembly) on page 109 Latch, ADF Q8191-00004 Scanner and document feeder main assemblies on page 113 Lever, control panel CE865-40054 Scanner and document feeder main assemblies
Table 3-11 Alphabetical parts list (continued) 118 Description Part number Table and page Spring, control panel CE865-00009 Scanner and document feeder main assemblies on page 113 Tray, main assembly RM1-7276-000 Internal assembly) on page 109 Upper cover assembly RM1-7278-000 Covers, panels, and doors on page 107 Wireless N module (wireless models only) 1150-7940 PCAs on page 111 Chapter 3 Parts and diagrams ENWW
Numerical parts list Table 3-12 Numerical parts list ENWW Part number Description Table and page 1150-7940 Wireless N module (wireless models only) PCAs on page 111 CE538-40028 Cover, inner (ADF) Document feeder assembly parts on page 115 CE538-40034 Paper guide-front polished, (ADF) Document feeder assembly parts on page 115 CE538-40035 Paper guide-rear polished, (ADF) Document feeder assembly parts on page 115 CE538-60122 Input tray, assembly (ADF) Document feeder assembly parts on page
Table 3-12 Numerical parts list (continued) 120 Part number Description Table and page RC3-1287-000 Cover, blanking Covers, panels, and doors on page 107 RC3-1288-000 Cover, left front Covers, panels, and doors on page 107 RC3-1289-000 Cover, CP hole Covers, panels, and doors on page 107 RC3-1294-000 Cover, fixing Covers, panels, and doors on page 107 RC3-1799-000 Guide, flexible flat cable Covers, panels, and doors on page 107 RC3-1808-000 Cover, network plug Covers, panels, and doors
Table 3-12 Numerical parts list (continued) ENWW Part number Description Table and page RM1-7280-000 Right cover assembly Covers, panels, and doors on page 107 RM1-8201-000 Fuser power supply PCA (110–127 V) PCAs on page 111 RM1-8202-000 Fuser power supply PCA (220–240 V) PCAs on page 111 RM1-8203-000 Power supply, low-voltage (110-127 V) PCAs on page 111 RM1-8204-000 Power supply, low-voltage (220–240 V) PCAs on page 111 RM1-8205-000 Engine controller PCA PCAs on page 111 Numerical p
122 Chapter 3 Parts and diagrams ENWW
A ENWW Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● HP's LaserJet imaging drum limited warranty statement for replacement imaging drums ● Data stored on the print cartridge and imaging drum ● End User License Agreement ● OpenSSL ● Customer self-repair warranty service ● Customer support ● Repack the product 123
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Pro 100 color MFP M175a, M175nw One-year product exchange Imaging drum, CE314A, ships with product One-year product exchange HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
HP's LaserJet imaging drum limited warranty statement for replacement imaging drums This HP Product is warranted to be free from defects in materials and workmanship for one-year from installation.
Data stored on the print cartridge and imaging drum The HP print cartridges and imaging drum used with this product contain a memory chip that assists in the operation of the product.
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation.
4. TRANSFER. a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the HP Software to another end user. Any transfer will include all component parts, media, User Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred Software will agree to this EULA.
OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair, follow these steps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. 1. Remove and retain the print cartridge. CAUTION: It is extremely important to remove the print cartridge before shipping the product.
134 Appendix A Service and support ENWW
B ENWW Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications 135
Physical specifications Table B-1 Physical specifications1 1 Specification HP LaserJet Pro 100 color MFP M175 Product weight 11.6 kg (25.6 lb) Product height 222.8 mm (8.77 in) Product depth 410.2 mm (16.15 in) Product width 399.6 mm (15.73 in) Values are based on preliminary data. See www.hp.com/support/LJColorMFPM175. Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/LJColorMFPM175 for current information.
C ENWW Regulatory information ● FCC regulations ● Declaration of conformity (base models) ● Declaration of conformity (wireless models) ● Certificate of Volatility ● Safety statements ● Additional statements for wireless products 137
FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Declaration of conformity (base models) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard DoC#: BOISB-1001-02-rel.1.
Boise, Idaho USA October 2010 For regulatory topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.
Declaration of conformity (wireless models) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard DoC#:BOISB-1001-03-rel.1.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2. For regulatory purposes, this product is assigned a Regulatory model number.
Certificate of Volatility Hewlett Packard Certificate of Volatility Part Number: Address: CE865A 11311 Chinden Blvd. CE866A Boise, ID 83714 Volatile Memory Does the device contain volatile memory (Memory whose contents are lost when power is removed)? Yes No If Yes, please describe the type, size, function, and steps to clear the memory below.
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
EMC statement (Korea) Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Pro 100 color M175a, M175nw, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2007) mukaisesti.
Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 146 Appendix C Regulatory information ENWW
Additional statements for wireless products FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom. Notice for use in France For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This equipment may be used indoor for the entire 2400-2483.5 MHz frequency band (channels 1-13). For outdoor use, only 2400-2454 MHz frequency band (channels 1-9) may be used. For the latest requirements, see www.arcep.fr. L'utilisation de cet equipement (2.
Index Symbols/Numerics 2ndary service menu 97 A accessories ordering 102 acoustic specifications 136 after-service checklist 4 altitude specifications 136 C calibrating color 98 Canadian DOC regulations 144 cartridges part numbers 102 warranty 126 cautions iii certificate of volatility 143 checklists after-service 4 preservice 4 problem source 80 color calibrating 98 color alignment, calibrating 90 control panel button test 98 display test 98 menus 91 conventions, document iii copying Copy Menu 95 covers l
Network Setup menu 94 notes iii NVRAM initialization 99 O online support 132 operating environment specifications 136 ordering product documents 102 supplies and accessories 102 whole-unit replacement 103 P packaging product 133 panels parts list 106 part number whole-unit replacement 103 part numbers imaging drum 102 print cartridges 102 parts assemblies (base product) 0 cover locations 106 door locations 106 panel locations 106 physical specifications 136 pliers, required 3 post-service tests 4 power cons
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