Owner Manual

Vellichor Inc 30461 Whipple Rd, Union City, CA 94587 info@vellichorfloors.com
(Revised August 04th , 2019)
IMPORTANT INSTALLATION GUIDELINGES
ARE INCLUDED IN THIS MATERIAL. PLEASE
READ CAREFULLY BEFORE PROCEEDING
WITH INSTALLATION
INSTALLER/OWNER RESPONSIBILITY
It is the owner/installer’s responsibility to carefully inspect
the flooring for visible defects PRIOR TO
INSTALLATION. Contact your seller if you have doubts
about the grade, factory finish or other quality aspects. If the
owner/installer is not satisfied with an individual plank, that
piece should not be installed. Once installed, the plank is
considered accepted by the owner/installer.
Warranties do no cover visible defects once they are
installed. industry standard allows natural imperfections up
to 5%
Review the received flooring and compare with the sample
board based on which the floor was selected before
installation. As sample board can only present a relatively
small area and may not reveal all possible features/color
variations of the floorings, it is important that the owner
approve the received floors prior to installation. If owner is
unsatisfied with the floors, do not start installation and do
not open any additional cartons. Contact your local retailer
immediately.
Color variations, mineral streaks, and knots are considered
part of the natural character and beauty of wood flooring and
are not considered manufacturing defects
It is the owner/installer’s responsibility to determine that the
job-site environment and sub-floor meet all applicable
standards. The owner/installer is responsible for insuring that
the purchased product is at the proper moisture content for
the region. Do not deliver the flooring to job-site if
appropriate temperature and humidity conditions cannot be
met. All sub-floors must be flat, dry, clean and structurally
sound.
PRE-INSTALLATION
Storage and Handling
Wood flooring should be stored in the environment in which
it is expected to be installed. Do not deliver the materials
until the environment is in a controlled environment. The
wood subflooring materials should not exceed 12% moisture
content. The moisture content of both subfloor and wood
flooring should be measured and documented to determine
proper moisture content with a reliable wood moisture meter.
The difference between the moisture content of the wood
subfloor and the wood flooring must not exceed 3%.
Acclimate the wood flooring as long as necessary to meet the
job site moisture conditions. Store in a dry place being sure
to provide at least a four-inch air space under cartons, which
are stored upon “on-grade” concrete floors. Flooring should
not be delivered until the building has been closed in with
windows and doors in place and until cement work,
plastering and all other “wet” work is completed and dry.
Job Site Condition
Wood flooring should be one of the last jobs completed in a
construction project. Prior to installing wood floors, the
building must be structurally complete and enclosed,
including installation of exterior doors and windows. All
finished wall coverings and painting should be completed.
Concrete, masonry, drywall, and paint must also be
complete, allowing adequate drying time as to not raise
moisture content within the building.
A week prior to flooring installation, the job-site must
maintain a consistent room temperature between 60-80
degrees and relative humidity between 30-50%. This
condition is considered as normal living condition and must
be maintained year-round. Failure to maintain the
temperature and relative humidity requirements voids the
product warranties.
It is essential that basements and crawl spaces are dry. Crawl
spaces must be a minimum of 18" from the ground to
underside of joists. A vapor barrier must be established in
crawl spaces using 6 mil black polyethylene film with joints
overlapped and taped.
During the final pre-installation inspection, sub-floors must
be checked for moisture content using the appropriate
metering device for wood and/or concrete. Hardwood
flooring must acclimate for as long as necessary to meet
minimum installation requirements for moisture content.
Always use a moisture meter to monitor the flooring and job-
ENGINEERED HARDWOOD
FLOORING
INSTALLATION GUIDELINES

Summary of content (4 pages)