Warranty Guide

VELUX insulating glass

(b)(c)

For a period of (20) twenty years from the date of

purchase, VELUX warrants to the end-user

(a)

that the

insulated glass unit will not develop a

material obstruction of vision due to a

failure of the glass seal. If a seal failure

is brought to our attention during

this time period, VELUX will, at its

option, 1) provide a replacement pane

delivered free of charge to the original

point of purchase or to the end-user,

2) provide a replacement roof window

or skylight product with an insulated unit delivered free of

charge to the original point of purchase or to the end-user,

or 3) refund the end-user the original purchase price.

VELUX SUN TUNNEL™ skylight

rigid tunnel

For a period of (20) twenty years from the date of

purchase, VELUX warrants to the end-user that the

reﬂection-enhanced material in the SUN TUNNEL skylight

shall be free from defects in material and workmanship

and correspond to the agreed materials properties.

VELUX guarantees that the material under normal

interior environmental conditions will not splinter, yellow,

darken, peel-o, blister, crack or develop any other surface

deterioration reducing the reﬂectivity when used as

instructed in the VELUX product instructions. If a defect

is found during this period, VELUX will, at its option: 1)

provide a replacement component delivered free of charge

to the original point of purchase or to the end-user, or 2)

repair the component without charge for material or labor.

(a) End-user means the natural or legal entity or person who owns the product and has

not acquired it with a view to reselling or installing it in the course of a business.

(b) VELUX acrylic skylights (Metro-lite and Dura-lite) are covered under a separate

limited warranty and are not covered by this Limited Warranty.

operators and rain sensors, and blinds (pleated shades, venetian blinds, roller shades,

lightblock shades, and awning blinds) are covered under a separate warranty from the

roof window or skylight as described by this limited warranty.

Insulating glass

20 year limited warranty

Speciﬁc limited product warranty