Warranty

Specific limited product warranty
VELUX polycarbonate clarity
For a period of (5) five years from the date of purchase,
VELUX warrants to the end-user that the yellowness
index on clear polycarbonate shall be less than 4.0 from
the date of purchase as measured with a HunterLab’s
spectrocolorimeter according to ASTM D 1925, subject to
the limitations set forth herein. This warranty applies to the
product exposed to ultraviolet rays in normal interior and
exterior applications, which shall exclude extreme weather
conditions. If a defect is found during this period, VELUX
will, at its option: 1) provide a replacement component or a
replacement skylight delivered free of charge to the original
point of purchase or to the end-user, 2) repair the skylight
without charge for material or labor, or 3) refund the end-user
the original purchase price.
VELUX blinds; manual, solar
and electric controls; acrylic and
polycarbonate skylights; skylight
and SUN TUNNEL skylight
accessories
For a period of (5) five years from date of purchase, VELUX
warrants to the end-user that the products listed below will
be free from defects in material and workmanship.
1. VELUX blinds (venetian blinds, light filtering blinds,
blackout blinds, single pleated blinds and double
pleated blinds)
2. VELUX controls (skylight manual operators, skylight
solar and electric motorized operators, rain sensors,
remote controls, photovoltaic panels, manual
operator handles and rods, and electric control
systems)
3. VELUX acrylic and polycarbonate skylights (Models
CAP, CM, CMA and CVA)
4. VELUX skylight accessories and SUN TUNNEL
skylight accessories (trim, blind adapter and bracket
kits, accessory tray, diusers, daylight controller, light
kits, energy kits, and diusion enhancer)
If a defect is brought to our attention during this time
period, VELUX will, at its option: 1) provide replacement
components or a replacement blind, control, skylight or
accessory product delivered free of charge to the original
point of purchase or to the end-user, or 2) repair the
product without charge for material or labor.
For a period of 90 days from the date of purchase,
VELUX warrants to the end-user that replacement
products and components not covered under any existing
original warranty will be free from defects in material
and workmanship. If a defect is brought to our attention
during this time period, VELUX will, at its option: 1) provide
a replacement component or product delivered free of
charge to the original point of purchase or to the end-user,
or 2) repair the product without charge for material or
labor. Replacement products and components do not alter
the original warranty period.
VELUX products with a
5 year limited warranty
VELUX products with a
90-day limited warranty
Specific limited product warranty
Exclusions and limitations
The warranty period begins from the date the VELUX product
is purchased from a VELUX dealer and must be substantiated
with the original invoice or sales receipt. If the purchase date
cannot be substantiated, the warranty period will begin on the
date of manufacture as indicated on each product.
This warranty does not cover any labor cost associated with
the installation of replacement products or components if
VELUX chooses not to repair the product. The providing of
replacement products or components shall not extend the
original warranty period. VELUX reserves the right to provide
a similar replacement product or component if the original
model is no longer available at the time of any warranty claim.