Warranty
What is not covered
The end-user is responsible for a one-time service inspection
fee at current published rates if, after a complaint of leakage,
a VELUX-authorized technician determines that the Covered
Product was not installed strictly in accordance with VELUX
deck mounted skylight and related flashing installation
instructions or if the water penetration is not related to the
skylight installation.
“Leak” within the meaning of this warranty requires the
penetration of water in liquid form through or between
the Covered Product (skylight) and roof deck caused by
the installation of the Covered Product in accordance with
VELUX deck or curb mounted skylight and related flashing
installation instructions. Condensation on a Covered
Product, which may occur as a natural result of humidity
within a building or a variation between indoor and outdoor
temperatures, is not a “leak,” is not covered by this warranty
and is specifically excluded.
This warranty does not cover, and specifically excludes, any
leaks to a Covered Product due to any of the following: re-
roofing without re-wrapping using VELUX adhesive skylight
underlayment and VELUX approved and related flashing, a
venting Covered Product left open during rain or other forms
of precipitation, moisture penetration at seams in the roof
deck, incorrect installation of the product, rough opening
sizes other than those called out in VELUX deck mounted
skylight installation instructions, improper maintenance
of the product or installation, accidents including but not
limited to accidental glass breakage, abuse, misuse, faulty
building construction or design, acts of God, products
subject to conditions outside their design limitations,
corrosive environmental factors including chlorine and acid
rain, or any other factor unrelated to the original installation
of the Covered Product.
In cases of extreme snow or large roof areas above the
skylight, a water diverter should be considered. A water
diverter is required for roof pitches from 45˚ to 60˚
utilizing ECL flashings. Refer to related skylight and flashing
instruction manuals for proper installation. In case of flood
and water overflowing the roof or skylight, this is considered
acts of God and is not covered by our warranties.
Disclaimer of all other
warranties
THIS WARRANTY APPLIES ONLY TO THE
INSTALLATION OF COVERED PRODUCTS AND
PROVIDES THE EXCLUSIVE REMEDIES ON THE
INSTALLATION OF THE COVERED PRODUCTS. THIS
WARRANTY IS IN LIEU OF ALL OTHER EXPRESS
OR IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO ANY APPLICABLE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. ALL OTHER WARRANTIES ON THE
INSTALLATION OF THE COVERED PRODUCTS ARE
HEREBY DISCLAIMED UNLESS PROHIBITED BY
APPLICABLE LAW.
THIS WARRANTY IS A FULLY INTEGRATED
DOCUMENT. ANY ALTERATION OR ADDITION TO
THIS WARRANTY MUST BE IN WRITING, REFER
SPECIFICALLY TO THIS WARRANTY, AND MUST BE
MADE BY AN AUTHORIZED OFFICER OF VELUX. NO
ALTERATION OR ADDITION TO THIS WARRANTY CAN
BE MADE BY A VELUX DEALER.
Exclusions of damages
IN NO EVENT SHALL VELUX BE LIABLE FOR INDIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES RESULTING FROM THE INSTALLATION OF
COVERED PRODUCTS. IN THE EVENT THAT VELUX
CANNOT REINSTALL OR REPLACE A COVERED PRODUCT
WITHIN A REASONABLE TIME, THE END-USER’S
EXCLUSIVE REMEDY IS THE REASONABLE COST OF ONE
(1) REINSTALLATION OF THE COVERED PRODUCT NOT
TO EXCEED $1,000.00.
Some States do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
FCM, VCM and VCE are installed with site built curbs, these
need to be built and installed according to our curb mounted
skylight installation instructions. If these skylight curbs are
not built according to our instructions, with an outside curb
dimension matching the skylight, secured properly to the
roof deck or curb, use of adhesive underlayment and the use
of related VELUX flashings, warranty may not be valid.
10-year “No Leak” installation limited warranty
10-year “No Leak” installation limited warranty