Warranty Guide

In some cases the solution can
only be determined by an on-site
visit. In these cases additional
spare parts may need to be
ordered from our factory and a
follow-up on-site visit may be
necessary.
VELUX may, in its sole discretion, amend or revise this
warranty. Please go to www.veluxusa.com/warranty
for VELUX most updated warranty claim procedure
information.
Thank you in advance for purchasing VELUX products.
We want you to know that the overwhelming majority of
VELUX customers never need to involve themselves in this
process but we hope this overview helps you understand
how we would solve a concern regarding an installed
VELUX product.
Warranty claim procedure