Care and Maintenance Guide For Your Venting Skylight
Table of Contents Thank you. From all of us here at VELUX Skylights, we want to thank you for your recent purchase. You have really brightened our day! As a token of our gratitude, we created this handy guide to help you maintain and care for your venting skylight for years to come. For more than 80 years, VELUX has produced superior quality and reliability in our skylights, and we’re sure they will bring light—and fresh air—to life for your home, too.
01 Care and Maintenance 01 Care and Maintenance Exterior Care and Cleaning You may be wondering, “How do I clean my skylights?” For VELUX skylight owners, cleaning and maintenance are minimal, but there are a few things you should consider. 3 INSPECTING YOUR SKYLIGHT Ensure all debris is removed around your skylight, and make sure all exposed fasteners are secure and cladding and flashing is in good condition (i.e. no excessive wear or scratches).
01 Care and Maintenance CLEANING YOUR SKYLIGHT Follow these steps to get your skylight clean! • We recommend not cleaning your skylight during the hottest part of the day as the glass will dry too quickly causing streaks. • Before you get started, make sure your venting skylight is completely closed. If applicable, remember to turn off any automated settings in VELUX ACTIVE with NETATMO to ensure your skylight doesn’t open while you’re cleaning it.
01 Care and Maintenance UNFINISHED WOOD FRAMES Skylights with an unfinished wood surface need to be painted, stained, or varnished within 6 months of installation. Failure to finish bare wood can result in discoloration or deterioration of the wood frame (sash) and possibly lead to bowing and splitting of the wood. Make sure to follow the steps below to protect your skylight for years to come.
01 Care and Maintenance PREVENTING EXCESS MOISTURE Condensation is a moisture problem, but we’ve compiled a list of some suggestions that can help air out your home to reduce excess moisture and humidity. Moisture and Condensation Condensation is generally more noticeable on skylights because warm, moist air rises to the ceiling and meets the colder glass surface. The problem doesn’t usually arise from the skylight, but rather from the excess moisture in the room compared to outside.
02 Accessories and Upgrades 02 Accessories and Upgrades Shades and Adapter Kit Turn up (or down) your new daylight with VELUX Skylight Shades that allow you to diffuse or block daylight.
02 Accessories and Upgrades Important: Certain older model skylights will need a Sun Screen Accessory Adapter Kit to be fitted with our current model shades. SUN SCREEN ACCESSORY ADAPTER KIT Available as a special order only, the Sun Screen Accessory Adapter Kit is required to add current model shades to skylights manufactured prior to January 1, 2010. Reach out to your skylight installer for help ordering and installing this part.
02 Accessories and Upgrades KLI KEYPAD REMOTES For solar-powered and electric venting skylights and shades, the KLI Series of keypad remotes can be used for one or multiple skylights and shades. Each KLI Keypad is wireless and battery-powered for simple and portable use. • KLI 310 Keypad Remote: Universal use for skylights and shades • KLI 311 Keypad Remote: Used for skylight operation only • KLI 312 Keypad Remote: Used for shade operation only.
03 Go Solar - TaxCredit Information 03 Go Solar - Tax Credit Information GUIDE TO RECEIVING YOUR SOLAR TAX CREDIT When your solar skylights or shades are installed, keep your receipts for the total price paid (product and installation) and attach them to a completed Federal Tax Credit - Manufacturers Certification Statement to keep for your records. At tax time, fill out IRS Tax Form 5695 and submit it with your taxes. Enter the tax credit from Form 5695 on your 1040 form. 1.
04 Troubleshooting 04 Troubleshooting Troubleshooting your Shades Issue: “I can’t manually open my solar shades.” Resolution: Release the shade gears and manually move the shade to reset it. 11 Current solar shades can be manually operated by pushing the bottom bar that travels with the fabric, towards the glass, at the same time pulling the top portion of the bar away from the glass, making the bar pivot. This releases the gears from the track, allowing them to move freely on the track.
04 Troubleshooting Electric shades (hardwired shades) are not able to be manually operated. Issue: “My skylight shades are not fully opening or closing.” Resolution: You will need to recalibrate the remote control and shades. Follow the steps below. • Check for and clear any obstructions in the shade track. • Press the UP/OPEN button on the remote to take the shade to the top position. Press the button again if the shade is not fully open.
04 Troubleshooting Option 3: MANUALLY CLOSE THE SKYLIGHT Units from 2010 to current (A21) • Remove the insect screen and locate the hole at the bottom of the sash on the inside (See Fig. B). • Insert a 5/32” Allen wrench and turn counter-clockwise until the chain disengages from the sash. • Continue to push the sash away from the chain until it releases. Use caution as the sash will be heavy. • Lay the chain down and gently lower the sash to rest on the skylight frame.
04 Troubleshooting Issue: “My remote control is no longer operating my skylight.” Resolution: You’ll need to reset and resynchronize your remote and skylight. Follow the steps below based on your remote and skylight types. Step 1: Prep Your Skylight and Shades a. Remove insect screen and ensure the skylight unit has power For electric skylights: Turn on circuit breaker For solar skylights (fig. b): Slide the switch into the “on” position (see Fig. C). b.
04 Troubleshooting Step 3: Pair with Remotes/Wall Switches KLI 310/311/312 Remote: Identified by gear and pairing icon on bottom edge of wall switch a. Press the pairing button for one second b. Press the center stop button for one second c. Within three seconds of step b press the down button for one second d. Pairing is now complete KLI 110 Remote: Identified by “io” in lower left corner of wall switch a. Press the “R” button on back of wall switch for one second b.
05 Productand CustomerSupport 05 Product and Customer Support We hope you will enjoy your skylight for years to come but we know things happen. Inclement weather, reroofing, accidents or even remodeling and replacement issues. Don’t worry; VELUX has you covered! With our industry leading No-Leak Warranty and our team of customer care experts, we’re here to help. CUSTOMER SERVICE For general customer support or assistance ordering replacement or accessory parts, reach out to the customer service team.
05 Productand CustomerSupport 10 YEAR “NO LEAK” WARRANTY Our deck-mounted skylights come with an industry first 10-year “No Leak” warranty installation that covers correct skylight and appropriate flashing installations (product and labor) against leaks, no matter who installs the skylight. For important details about this outstanding warranty, please see our warranty brochure. We believe the best guarantee is the one you never have to use, therefore, we build quality into every product.
VELUX America LLC 450 Old Brickyard Road PO Box 5001 Greenwood, SC 29648-5001 Tel 1-800-888-3589 veluxusa.com whyskylights.
