Warranty Guide

Disclaimer of all other
warranties
THIS WARRANTY PROVIDES EXCLUSIVE REMEDIES
AND IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. ALL OTHER
WARRANTIES ARE HEREBY DISCLAIMED UNLESS
PROHIBITED BY APPLICABLE LAW.
THIS WARRANTY IS A FULLY INTEGRATED DOCUMENT.
ANY ALTERATION OR ADDITION TO THIS WARRANTY
MUST BE IN WRITING, REFER SPECIFICALLY TO THIS
WARRANTY, AND MUST BE MADE BY AN AUTHORIZED
OFFICER OF VELUX. NO ALTERATION OR ADDITION TO
THIS WARRANTY CAN BE MADE BY A VELUX DEALER.
Exclusions of damages
IN NO EVENT SHALL VELUX BE LIABLE FOR INDIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES. IN THE EVENT THAT VELUX CANNOT
REPLACE OR REPAIR A COVERED PRODUCT WITHIN
A REASONABLE TIME, THE END-USER’S EXCLUSIVE
REMEDY IS A FULL REFUND OF THE ORIGINAL
PURCHASE PRICE OF THE COVERED PRODUCT.
Some states do not allow the exclusion or limitation of in-
cidental or consequential damages, so the above limitation
or exclusion may not apply to you.
Need help
In the event that you need our help, please contact your
VELUX dealer or contact us directly:
VELUX America Inc.
PO Box 5001 • Greenwood, SC 29648-5001
Tel 1-800-88-VELUX
So that we can provide the best response possible, please
include the following information in writing:
Your name, address, and phone number.
A description of the product and the product model
number (located on the identification label attached to
each product).
A description of the product concern.
Details of attempts to address concern.
Specific limited product warranty