Use and Care Manual

Option 3:
MANUALLY CLOSE THE SKYLIGHT
Units from 2010 to current (A21)
• Remove the insect screen and locate the
hole at the bottom of the sash on the inside
(See Fig. B).
• Insert a 5/32” Allen wrench and turn
counter-clockwise until the chain disengages
from the sash.
• Continue to push the sash away from the
chain until it releases. Use caution as the
sash will be heavy.
• Lay the chain down and gently lower the
sash to rest on the skylight frame.
• Cover the skylight until it can be repaired..
Note: The sash is not mechanically closed
and will need to be reattached for proper
functionality. Contact Technical Support for
further assistance.
Figure B
Issue: “My remote control is not operating my
solar-powered shades.”
Resolution: You’ll need to resynchronize the
remote and shades. Follow the steps below.
STEPS TO TAKE:
• Locate the reset button on your shade’s
bottom edge on the right side. Slide the
switch to the reset position and hold for
10 seconds. During this time, the shade will
hum or move.
• On the bottom of your remote, locate the
icon with two linked rectangles. Push a
paperclip into the adjoining hole and press
for 1 second.
• Press the STOP/CENTER button on the
front of the remote for 1 second, then press
the DOWN/CLOSE button for 1 second.
• Now your remote and shades are
synchronized and should work properly.
Issue: “I have multiple solar-powered shades
and multiple remote controls and I want to just
use one main remote to control all of them.”
Resolution: You’ll need to synchronize all your
solar-powered shades with one main remote
control.
STEPS TO TAKE:
• Reset all the shades by locating the reset
button on the underside of each shade’s
bottom right side. Slide the switch to the
reset position and hold for 10 seconds.
During this time, the shades will hum or
move.
• On the main remote you’d like to use, locate
the icon with two linked rectangles on the
bottom. Push a paper clip into the adjoining
hole and press for 1 second.
• On the front of the main remote, press
the CENTER/STOP button for 1 second,
then press the DOWN/CLOSE button for 1
second.
• Now all your shades should be synchronized
to your main remote and work properly.
04 Troubleshooting
13