Full Product Manual

15
Troubleshooting
Problem Possible causes What to do
Appliance does not
function
1. Power supply not
connected.
2. Cable connector not
plugged in and latched
into drive unit.
1. Connect switching
power supply to main
socket, switch on
appliance.
2. Plug main cable
connector into drive
unit until it latches.
Motor does not start
and the red triangle
lights up when lower
unit is full of water
The thin metal contact
strips that run down
the inside of the lower
housing unit have a
buildup of mineral
deposits.
1. Clean metal strips.
2. Wipe dry (see also
“Maintenance and
Cleaning”).
Clicking noise 1. Mineral deposit con-
tamination.
2. Rubber coupling is
not inserted all the way
into the gear.
1. Clean black
gear prongs with
toothbrush.
2. Remove gear and
reinsert securely.
3. Call Customer Ser-
vice: 888-333-8218
Wetness around the
appliance
Water has overowed
in between the double
moldings of the lower
housing.
Turn the empty lower
housing upside down
to dry. Allow 24 hours
to dry.
Disc stack(s) not
turning
The rubber coupling is
not securely inserted
into the gear.
Check that the rubber
coupling is properly in-
serted into the bottom
of the gear.