Full Product Manual

20
Additional Service Options
In case you prefer Venta to handle your concern, warranty repair, or if you
wish to utilize the Ultrasonic Cleaning service for your Venta Airwasher, please
call our customer service department toll-free at 888-333-8218 to obtain a
Return Merchandise Authorization (RMA) number.
For products purchased in the United States, carefully package the product in
its original packaging and send it by UPS, FedEx, or Parcel Post with shipping
and insurance prepaid to:
Venta Airwasher Inc., 300 N Elizabeth St, Suite 110B, Chicago, IL 60607
Ultrasonic Cleaning
• This service removes the buildup of dirt, lime, and calcium that may have
accrued over time. We will replace the gear box and rubber coupling. The
result is a clean, sanitized Venta Airwasher that will continue to humidify
and cleanse your air. This is an all-inclusive service offered by Venta, as the
cost of roundtrip shipping and the cleaning of your Airwasher unit is already
factored into the price.
• Using adequate packing material, pack the unit inside a suitable shipping
box.
• We will email you a prepaid mailing label. You can then print out the label on
your home printer or we can mail you a prepaid label using UPS.
• Drop the package off at any licensed UPS facility or you can have your ship-
ment picked up from your home or ofce by scheduling your pickup online
at ups.com or by calling 1-800-PICK-UPS(1-800-742-5877).
Fig D. ... and push it up into the gear until it ts tight ... models with a small
white pin, rst insert the pin through the rubber coupling and then push both
up into the gear until it ts.