User Manual

VenVolt 2 802.3af/at/bt
26400 mAh Power Bank User Manual
www.ventev.com/infra [e-mail] 800.851.4965
TROUBLESHOOTING GUIDE
Problem Possible Causes Corrective Actions
The VenVolt2 cannot be fully
charged.
1. The charging time is not
enough.
2. The power source is defective
1. With no devices attached,
charge the VenVolt2 for min.
3 hours.
2. Contact Ventev customer
service.
The remaining power in the
VenVolt2 cannot be read.
The capacity is fully depleted.
1. Recharge the VenVolt2.
2. Contact Ventev customer
service
The VenVolt2 fails to supply
power to devices.
1. The capacity is very low.
2. Poor connection between
components.
3. The VenVolt2 may not charge
certain devices.
4. Check that the VenVolt2 is
turned on.
5. Make sure selector switch is
set to “USB-C” for USB-C port
or switch is set to “3” or “4” for
USB-A port.
1. Recharge the VenVolt2
2. Reconnect or replace the
cable and/or connector.
3. Contact Ventev customer
service.
The VenVolt2 goes into
alarm mode, all of the LED
lights are flashing.
Electrical protection has been
triggered.
1. Reconnect or replace the
cable and/or connector.
2. Press the on/off button to
reset.