Specification Sheet

Help Options
We strive to make VeraPlus and the Vera App easy. If you experience any
difficulty, Vera is here to help.
We provide many help resources, including free customer support with real
experts who quickly identify and resolve any issues.
Vera Knowledge Base: (http://support.getvera.com)
Articles with instructions, downloadable manufacturer sheets and
extensive FAQs.
Videos demonstrating system setup and features.
Forums where knowledgeable users and experts respond to posts.
Vera Customer Support:
Email support available 24/7 with quick response from Vera techs.
Contact support@getvera.com
Phone support in English and Spanish with Vera techs. Contact +1 (866)
966-2272
Support mode enables Vera to remotely diagnose your system. (Activate
in consultation with a Vera tech.)
Vera support lasts the lifetime of your Vera Controller for an unlimited number of
devices. When it comes to help, Vera has you covered!