Full Product Manual
RESIDENTIAL PERFORMANCE WARRANTY
verandadeck.com
FITNESS FOR A PARTICULAR PURPOSE, QUALITY, CONDITION, SUITABILITY, OR PERFORMANCE, ARE EXPRESSLY EXCLUDED AND DISCLAIMED.
ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NOT EFFECTIVELY DISCLAIMED
ARE LIMITED TO THE APPLICABLE STATUTE OF LIMITATIONS BUT IN NO EVENT WILL EXTEND BEYOND THE APPLICABLE WARRANTY PERIOD.
FIBERON EXCLUDES AND WILL NOT PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN NO EVENT, REGARDLESS OF THE BASIS OF
ANY CLAIM OR LIABILITY, SHALL FIBERON BE LIABLE FOR ANY DAMAGES, OF ANY NATURE OR DESCRIPTION WHATSOEVER, EXCEEDING
THE ACTUAL PURCHASE PRICE, AND ANY LIABILITY SHALL BE LIMITED TO, THE ACTUAL PURCHASE PRICE OF THE DEFECTIVE PRODUCT AS
ADJUSTED ON THE BASIS OF THE PRORATED WARRANTY SCHEDULE PROVIDED HEREIN.
2. WARRANTY CLAIM PROCEDURE
a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of purchase, and photos of the defective or
nonconforming Fiberon Product or Fiberon Fasteners, to the address below. Such proof of purchase must be from an authorized Fiberon Product dealer and
must show (1) the date of the purchase and (2) that sufcient Fiberon Product has been purchased to cover the number of lineal feet claimed to be damaged.
All warranty claims must be received by Fiberon within the Warranty Period and in no event later than thirty (30) days after any discovery of a possible
nonconforming nature of or other failure of the Fiberon Product or Fiberon Fastener.
b. Claims and Notices must be sent to:
Fiberon
Consumer and Technical Support Department
181 Random Dr.
New London, NC 28127
Phone 844-226-3958 | Fax 704-463-1750 | email info@berondecking.com
c. Upon discovering a possible defect of the Fiberon Product or Fiberon Fastener, Purchaser must make temporary repairs or cordon off the area at the
Purchaser’s expense to protect all property and persons that could be affected. If needed, the Purchaser must allow Fiberon to enter the property into which
the Fiberon Product or Fiberon Fastener is installed to inspect the nonconforming product. Fiberon must have made a determination on the warranty claim
before any permanent repairs or removal of materials may be undertaken. No products shall be returned to Fiberon unless directed and authorized by Fiberon
in writing to do so. Any removal or disposal of defective products shall be at Purchaser’s expense.
3. GENERAL CONDITIONS, EXCLUSIONS AND LIMITATIONS
a. Purchaser’s Sole Remedy.
Purchaser’s sole remedy, and Fiberon’s sole liability, for any claim whatsoever relating to the Fiberon Product or Fiberon Fastener, including without limitation
any claims arising out of the marketing, purchase, installation, use, storage, possession or maintenance of Fiberon Products (whether such claim arises in
contract, warranty, tort, gross negligence, negligence, strict liability, statutes or regulations, or otherwise) or any claims that the Fiberon Products or Fiberon
Fasteners failed to perform as warranted above, is and shall be the replacement of the defective Fiberon Product or Fiberon Fastener with new Fiberon
Product or Fiberon Fastener, as the case may be, in an amount equal to the volume (linear feet) of defective material as listed on the Prorated Warranty
Schedule contained herein or the number of defective Fiberon Fasteners. Replacement Fiberon material will be as close in color, design and quality to the
original installation as reasonably possible, in Fiberon’s discretion and determination, but Fiberon does not guarantee an exact match as colors and designs
may change. Additionally, Purchaser agrees to the use of such fasteners as adequate for reinstallation of the furnished board, irrespective of existing method.
Fiberon may, at its option, elect to refund the percentage of the original purchase price listed under Recovery on the Prorated Warranty Schedule in lieu of
replacing the defective product.
b. Exclusions and Limitations of Certain Damages.
In no event will Fiberon be liable for any direct, indirect, incidental, special, consequential, punitive, exemplary, statutory, special, or other, damages based
upon the Fiberon Products or Fiberon Fasteners or resulting, directly or indirectly, from any defect in the Fiberon Products or Fiberon Fasteners, including
but not limited to damage to, diminution in value of and/or loss of use or enjoyment of, any property or part thereof, whether based on contract, tort, strict
liability, statute, regulation or otherwise, even if Fiberon is expressly advised about the possibility of such damages. Some states do not allow the exclusion or
limitation of incidental or consequential damages in certain circumstances, so the above limitation may not apply to you.
In addition, this Limited Warranty does not cover and Fiberon shall not be liable for any installation, removal or reinstallation costs. Fiberon does not warrant
against and is not responsible for, and no express or implied warranty shall be deemed to cover, any condition attributable to: (1) improper installation of
Fiberon products and/or failure to abide by Fiberon’s written instructions and any applicable laws or building codes, including but not limited to improper
structural support, fastening, ventilation or gapping; (2) use of Fiberon Products beyond normal use or in an application not recommended or permitted by
Fiberon’s written instructions and applicable laws and building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on
which Fiberon Products are installed; (4) Defects in or failure arising from decking structure resulting from water caused by improper installation, workmanship,
maintenance or repair; (5) any Act of God (including but not limited to ooding, hurricane, tornado, wind, earthquake, lightning, hail, etc.); (6) discoloration,
fading, spotting or staining from or caused, in whole or in part, by mold, mildew, other fungal growth, organic materials, metallic oxides or particles (including
but not limited to rust or corrosion of any fasteners), dirt, other atmospheric or environmental pollutants, foreign substances such as grease or oil, chemicals
(including but not limited to those found in cleaners), or normal weathering (dened as natural eforescence, exposure to sunlight, weather and atmospheric
conditions which causes any colored surface to gradually fade, ake, chalk, or accumulate dirt or stains); (7) damage resulting from casualty, re or exposure
to heat sources such as cooking devices or retro-reective surfaces; (8) the application of paints, stains, surface treatments or other chemical substances
including but not limited to cleaners or pesticides; (9) fading, aking or other deterioration of any paints, stains or other coatings placed on the Fiberon
Products; (10) climate change, environmental conditions, or any cause beyond the control of Fiberon; (11) variations or changes in color of Fiberon Products;
(12) improper handling, maintenance, storage, abuse or neglect of Fiberon Products by Purchaser or others; (13) ordinary wear and tear; (14) impact from
objects; or (15) any fasteners not supplied or approved by Fiberon.
No warranty is given with respect to any fasteners other than the Fiberon Fasteners; such other fasteners, whether approved fasteners or otherwise, are
subject to only the warranties provided by the manufacturer of the fastener and Purchaser’s sole warranty and remedy is with that manufacturer.
RESIDENTIAL PERFORMANCE WARRANTY
verandadeck.com
PLEASE READ THIS WARRANTY CAREFULLY BEFORE PURCHASING, USING OR INSTALLING YOUR FIBERON PRODUCT. THIS WARRANTY IS
A BASIS OF THE BARGAIN AND PURCHASE OF THE FIBERON PRODUCT AND SETS FORTH THE ENTIRE WARRANTY AND RESPONSIBILITY OF
FIBERON. PURCHASE AND USE OF THE FIBERON PRODUCT CONSTITUTES ACCEPTANCE OF AND AGREEMENT TO THESE TERMS. SECTION
5 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE ANY
DISPUTE WITH FIBERON.
1. LIMITED WARRANTY
a. Fiber Composites LLC, individually and doing business as Fiberon (“Fiberon”) warrants to the original purchaser (“Purchaser”, “you” or “your”) that for
the Warranty Period set forth below the following products (“Fiberon Product”) shall, under normal and proper service conditions, remain free from material
manufacturing defects and will not check, splinter, delaminate, rot, or suffer structural damage from fungal decay, when installed, used and maintained in an
above-ground application and in accordance with Fiberon’s written instructions. For purposes of this Limited Warranty, (a) the “original purchaser” means the
individual or individuals who were the owners of the structure when the deck constructed of the subject Fiberon Products was installed, and (b) a “residential
application” is an installation of the Fiberon Product on an owner-occupied residence.
Lifetime Limited Warranty
The term of this Limited Warranty (“Warranty Period”) for the Fiberon Product listed below shall be in effect from the date of original purchase by or for a
residential application as long as the Purchaser owns the property upon which the Fiberon Product was installed.
Decking: Fiberon
®
Paramount
™
PVC Decking
25-year Limited Warranty
The term of this Limited Warranty (“Warranty Period”) for the Fiberon Product listed below shall be twenty-ve (25) years from the date of original purchase by
or for a residential application as long as the Original Purchaser owns the property upon which the Fiberon Product was installed.
Decking: Fiberon
®
Horizon
®
Decking, Fiberon
®
ProTect Advantage
®
Decking, Fiberon
®
ProTect
®
Decking, Fiberon
®
Sanctuary
®
Decking,
Fiberon
®
Good Life
™
Decking
Railing: Fiberon Symmetry
™
Railing
20-year Limited Warranty
The term of this Limited Warranty (“Warranty Period”) for the Fiberon Products listed below shall be twenty (20) years from the date of original purchase by or
for a residential application as long as the Original Purchaser owns the property upon which the Fiberon Product was installed.
Decking: Fiberon
®
Professional Decking, Veranda
®
ArmorGuard
®
Decking, Fiberon
®
Xtreme Decking, Fiberon
®
Xtreme Wide Decking
Railing: Fiberon
®
Symmetry
®
Railing, Fiberon
®
Horizon
®
Railing, Fiberon Good Life
™
Railing, Fiberon
®
HomeSelect
®
Railing, Veranda
®
ArmorGuard
®
Railing, Veranda
®
Regency Railing and Veranda
®
Enclave
®
Railing
Fasteners: Fiberon
®
and Phantom
®
branded Hidden Fasteners (“Fiberon Fastener”) as listed on www.berondecking.com
15-year Limited Warranty
The term of this Limited Warranty (“Warranty Period”) for the Fiberon Products listed below shall be fteen (15) years from the date of original purchase by or
for a residential application as long as the Original Purchaser owns the property upon which the Fiberon Product was installed.
Decking: Veranda
®
Composite Decking, Fiberon
®
Traditional Decking, and Fiberon
®
Exotics Decking
Fencing: Fiberon
®
Fencing Pickets and Cross Rails, Veranda
®
Composite Fencing Pickets and Cross Rails, Fiberon
®
Wood Shades
®
Fencing
Pickets and Cross Rails, Palisades Fencing
Note: Substitution of wood or other materials for any portion of the Fencing system will void this warranty. This warranty is only valid if the entire Fiberon
manufactured system is used: Posts, Pickets and Backer Rails.
10-year Limited Warranty
The term of this Limited Warranty (“Warranty Period”) for the Fiberon Products listed below shall be ten (10) years from the date of original purchase by or for
a residential application as long as the Original Purchaser owns the property upon which the Fiberon Product was installed.
Fencing: Fiberon
®
Wood Shades
®
Fencing Posts, Fiberon
®
Fencing Posts, Veranda
®
Composite Fencing Posts
Note: Substitution of wood or other materials for any portion of the Fencing system will void this warranty. This warranty is only valid if the entire Fiberon
manufactured system is used: Posts, Pickets and Backer Rails.
b. Fiberon written instructions are available from your Fiberon dealer or your contractor or from Fiberon at www.berondecking.com or by writing to Fiberon at
the address stated below.
c. In the event of a failure of the Fiberon Product or Fiberon Fastener within the applicable Warranty Period as warranted above, when properly installed, used
and maintained as described above, Fiberon will replace the nonconforming item as set forth in Section 2 below.
d. The limited warranty set forth in this Limited Warranty is the only warranty (whether written or oral, express or implied) Fiberon makes for your Fiberon
Product or Fiberon Fasteners; it is subject to all terms and conditions stated herein and no one (including but not limited to a Fiberon dealer, installer, reseller,
agent or employee) is authorized to modify, expand or add to this limited warranty. Fiberon makes no other representation, guarantee or warranty. No one
is authorized to make any representation, guarantee or warranty on Fiberon’s behalf, and Fiberon shall not be bound by or liable for, any representation,
guarantee, warranty, or condition with regard to any Fiberon Product or Fiberon Fastener other than as expressly stated in this Limited Warranty. THIS
LIMITED WARRANTY COMPRISES FIBERON’S SOLE AND ENTIRE WARRANTY AND OBLIGATION IN CONNECTION WITH FIBERON PRODUCTS OR
FIBERON FASTENERS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY,
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