User's Manual Part 3

FloPoint
®
Elite Uroflow System Troubleshooting
User’s Manual page 91
Message Answer
You must enter a positive
number.
A minus sign ( – ) cannot be the first character in any
ScanPoint
®
text box. Re-enter the digits without the
minus sign.
Error Codes
Code Meaning Resolution
Err 1
FloSensor did not respond to Self-
Test Request from ScanPoint
®
Remote.
Charge the FloSensor.
Err 2
FloSensor did not respond to a stop
exam request from ScanPoint
®
Remote. Exam information is
complete and a new exam could be
started.
Reset FloSensor by placing it on
the FloCharger.
Err 3
The calibration exchange between the
FloSensor and the ScanPoint
®
Remote failed.
Repeat the calibration. If it still
fails, upload data to ScanPoint
®
and call Verathon Medical
®
Customer Care.
Err 4
At least 1 second of continuous data
was lost due to a radio
communication failure.
Alert on ScanPoint
®
Remote
indicates loss of radio data.
Move ScanPoint
®
Remote closer
to the FloSensor during an
exam. If alert comes after patient
has completed voiding, there will
be no impact on exam result.
Err 5
The ScanPoint
®
Remote failed to
write a value to the FloSensor flash.
Repeat the operation. (Not a
function performed by
customers. Call Verathon
Medical
®
Customer Care.)
Err 6
The ScanPoint
®
Remote failed to read
a value from the FloSensor flash.
Repeat the operation. (Not a
function performed by
customers. Call Verathon
Medical
®
Customer Care.)
Err 7
The FloSensor battery has insufficient
charge to perform and exam.
Charge the FloSensor.