User Guide

environmental conditions or other acts of God; (iii.) the Products not being subjected to
misuse, accident or any unauthorized installation/deinstallation by Customer or other third
party; (iv.) the Products not being altered or modified in an unauthorized manner, unless
approved in writing or otherwise performed by Verbatim and (v.) Customer promptly
installing all Product revisions that have been released for such Products by Verbatim
throughout the warranty term. Verbatim does not warrant that the Products will operate in
any specific combination that may be selected for use by Customer or that the operation
of the Products will be uninterrupted or error free, or that all non-conformance or defects
will be remedied. Additionally, Verbatim shall have no warranty obligations for any failure
of the Products to conform to the applicable product specifications resulting from the
combination of any Product(s) with hardware and/or software not supplied by Verbatim.
If it is determined that any Product(s) reported as defective or non-conforming by
Customer during the warranty period is not defective or non-conforming, Verbatim may, at
its option, charge Customer for any labor provided and expenses incurred by Verbatim in
connection with such determination, at Verbatim’s then current rates.
Verbatim is not liable for any damage to or loss of any programs, data, or other information
stored on any media contained within the Verbatim hardware product, or any non-
Verbatim product or part not covered by this warranty. Recovery or reinstallation of
programs, data or other information is not covered under this Limited Warranty.
Verbatim shall not be responsible for unauthorized sale or misrepresentation by
unauthorized third party resellers. Verbatim warranties are not transferable with
ownership. Products purchased by auction, yard sale, flea market or purchased as demo
units may not be covered under Verbatim’s warranty.
THE WARRANTIES OF VERBATIM AND REMEDIES OF CUSTOMER SET FORTH IN
THIS SECTION ARE EXCLUSIVE AND ARE GIVEN BY VERBATIM AND ACCEPTED BY
CUSTOMER IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR
IMPLIED, INCLUDING WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH OTHER WARRANTIES BEING
HEREBY EXPRESSLY AND UNEQUIVOCALLY DISCLAIMED BY VERBATIM AND WAIVED BY
CUSTOMER TO THE EXTENT ALLOWED BY LAW (AND TO THE EXTENT NOT WAIVABLE
BY LAW, ARE LIMITED TO THE TERM OF THE EXPRESS WARRANTY SET FORTH HEREIN).
VERBATIM IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, INCLUDING ANY COSTS OF RECOVERING OR REPRODUCING ANY
PROGRAM OR DATA STORED IN OR USED WITH THE VERBATIM PRODUCT. VERBATIM
SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT
UNDER THIS LIMITED WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK
TO OR LOSS OF PROGRAMS OR DATA. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE. FOR EXAMPLE, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THESE RESTRICTIONS MAY NOT APPLY TO YOU.
Return Procedure:
The Customer shall obtain a Return Merchandise Authorization (RMA) number from
Verbatim prior to returning any Equipment to Verbatim under this warranty by contacting
Technical Support (see www.verbatim.com/support). The Customer shall prepay shipping
charges for Equipment returned to Verbatim for warranty service, and Verbatim shall
pay freight charges for the return of the Equipment to the Customer, excluding customs
duties or taxes, if any. All returns require a dated original proof of purchase and a
letter explaining the problem. Before you deliver your product for warranty service it
is your responsibility to backup all data, including all software programs. You will be
responsible for reinstalling all data. Data recovery is not included in the warranty service
and Verbatim is not responsible for data that may be lost or damaged during transit or a
repair. Verbatim will not be responsible for items returned without an RMA or improperly
packaged. Replacement Equipment shall be new or like new in performance and shall
be warranted for the remaining duration of the warranty term of the non-conforming
Equipment. All replaced Equipment shall become the property of Verbatim. Any claims of
defects not made within the warranty period shall be deemed waived by Customer.
Rights
Copyright ©2010 Verbatim Americas, LLC. All rights reserved. All other brands and product
names referenced herein are property of their respective owners.
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