Familiarization Guide This guide is for experienced HP Support Center personnel and reseller technicians. They have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing HP Vectra PCs. It is a self-paced training guide designed to train you to install, configure, and repair the HP Vectra 500 Series PC (models 520 and 525), introduced as of Q3 1996. You can follow it without having any equipment available.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 Product Overview and Comparisons Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Line Evolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main Features of the HP Vectra 500 Series PCs (models 520 and 525) . . Accessory and Mass Storage Capabilities . . . . . . . . . . . . . . . . . . . . . . . .
Displays Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 5 Preinstalled Software Software Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 6 Support Tools Software Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 MicroCom Carbon Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP Vectra PC Checkup . . . . . . . . . . . . . . .
1 Product Overview and Comparisons After reading this chapter you will be able to describe features specific to HP Vectra 500 Series PCs (models 520 and 525).
1 Product Overview and Comparisons Product Overview Product Overview This section describes the HP Vectra 500 Series PCs (models 520 and 525) by highlighting their main features, accessory and mass storage capabilities, and common features. For information regarding the Q3 1995 collection of Vectra 500 Series PCs, refer to the Familiarization Guide for that collection (part number D37xx + 49A-90001).
1 Product Overview and Comparisons Product Overview 520 5/133 D4403A NA1 133 12-192 256-256 1.2 GB Type A2 UMA3 520CD 5/133 D4437A NA 133 16-192 256-256 ✓ 1.2 GB Type A UMA 133 16-192 256-256 ✓ ✓ ✓ 1.
Minitower Models oc es so rS pe Su ed pp lie (M d& Hz ) (in M ax M 2n B ) Me dm Su Lev or pp e l y lie Ca d & ch e CD M in ax -R K Av B OM Au ail (8 ab di o F x) le a x He /D ad at aM se t od em Ha rd Di sk Dr ive Sy ste m Bo ar dT yp e Vi de oT yp e Pr Re gio n 1 Product Overview and Comparisons Product Overview 525CD 5/133 D4475A NA1 133 16-128 256-256 ✓ 1.2 GB Type B2 Integrated3 525CD 5/166 D4476A NA 166 16-128 256-256 ✓ 1.
1 Product Overview and Comparisons Product Overview Accessory and Mass Storage Capabilities PC Model Type Desktop Minitower Accessory Slots Mass Storage Bays 2 ISA Slots (one for half-length cards) 1 Internal 1 PCI Slot 2 Front-Access1 1 ISA/PCI Combo Slot 1 Internal/Front-Access Combo 3 ISA Slots (one for half-length cards) 2 Internal 2 PCI Slots 4 Front-Access1 1 ISA/PCI Combo Slot 0 Internal/Front-Access Combo 1 In all models, one front-access bay is occupied by a 3.
1 Product Overview and Comparisons Model Comparisons Model Comparisons Overview HP Vectra 500 Series PCs are Pentium-processor, ISA/PCI-based PCs, housed in desktop and minitower casings. The series is targeted at the Small Business Small Office (SBSO) market. System Board There are three system board options for models 520 and 525. The three options can be referred to as Type A, Type B and Type C.
2 Casing, System Boards and Video After reading this chapter you will be familiar with the HP Vectra 500 Series PC (models 520 and 525) casing and hardware assembly.
2 Casing, System Boards and Video Desktop and Minitower Casing Desktop and Minitower Casing The casing for models 520 and 525 is the same as that for the Q1 1996 collection (models 510 and 515).
2 Casing, System Boards and Video System Board, Switches and Jumpers System Board, Switches and Jumpers As mentioned in Chapter 1, there are three system board options for models 520 and 525. This section describes the Type A system board (part number D4051-63001). System Board Layout Processor Socket Multi-purpose Switch VESA Feature Connector Video 1 2 3 SW1 Serial B B1 A2 B2 Serial A C1 C2 1 2 1 2 3 A1 BANK C Power Connector 3.
2 Casing, System Boards and Video System Board, Switches and Jumpers System Board Switches and Jumpers This section indicates the switches and jumpers used to modify the system settings. SW1 Switch This switch is multi-purpose and is used to modify BIOS, CMOS and password settings. Switch Default Setting 1 OFF Flashing Enable Flashing Disable Updating the BIOS. Set the security mode. Set the switch to the ON position to prevent the BIOS from being upgraded.
2 Casing, System Boards and Video System Board, Switches and Jumpers CPU Bus Frequency Jumper (J7) This jumper sets the CPU bus frequency. The following figure shows the possible settings. 1 3 4 50 MHz 1 3 4 60 MHz 1 3 4 66 MHz Cache Jumper (J6) This jumper selects the cache type—either synchronous or asynchronous. The default setting is for synchronous cache. The following figure shows the two settings.
2 Casing, System Boards and Video Video Options Video Options With models 520 and 525 there are three video options: • • • Video controller and video memory on the system board. Video controller and video memory on a video card. Video controller on the system board and video memory that is shared main memory. Video Controller and Video Memory on the System Board This option is the same as the video option in the Q1 1996 collection (models 510 and 515).
2 Casing, System Boards and Video Video Options Video Controller and Video Memory on a Video Card Product D4471A is supplied with 2 MB of video memory on a Matrox MGA Millennium card, which can be increased to 4 MB or 8 MB. This PC does not use the integrated video controller and memory. The card is in a PCI slot. 12 Millennium Card The following video resolutions are typically available.
2 Casing, System Boards and Video Video Options Video Controller on the System Board and Video Memory that is Shared Main Memory Some PCs have a video system that uses Unified Memory Architecture (UMA). What this means is that the video controller does not use dedicated video memory, but instead uses a portion of main memory as video memory. The amount of “shared” memory can be set to either 1 MB or 2 MB.
3 Multimedia and Communications The HP Vectra 500 Series PC (models 520 and 525) multimedia and communications option comes with an audio fax/data modem (an Aztech AT3300 card). This chapter describes the audio and communications features of the card.
3 Multimedia and Communications Aztech AT3300 Connections Aztech AT3300 Connections The Aztech AT3300 audio fax/data modem incorporates built-in advanced communication and audio telephony features, including the capability to perform simultaneous audio playback and recording, as well as hands-free communication. CAUTION: To ensure that the telephony features of the Aztech card function correctly a special phone cable is required. Using standard phone cables will result in a loss of functionality.
3 Multimedia and Communications Aztech AT3300 Connections International Telephone Connections Telephone line cable which is specific to each country Connecting Audio Devices to the Rear Panel Details on the use of each socket on the rear panel are given below: TEL Connection for a telephone line. LINE IN Connection for devices such as a cassette, DAT, or Minidisc player. MIC Connection for a microphone.
3 Multimedia and Communications Aztech AT3300 Connections Connecting the Headset OFF L VO MIC ON UM E The following figure shows how to connect the headset to the Aztech AT3300 audio fax/data modem.
3 Multimedia and Communications Aztech AT3300 Connections Aztech AT3300 Internal Connections The Aztech AT3300 audio fax/data modem has several connectors that allow it to be connected to other devices. U.S. and Canada Internal Connections The following figure shows where the internal connectors are located on the U.S. and Canada version of the Aztech AT3300 audio fax/data modem.
3 Multimedia and Communications Aztech AT3300 Connections International Internal Connections The following figure shows where the internal connectors are located on the international version of the Aztech AT3300 audio fax/data modem.
3 Multimedia and Communications Aztech AT3300 Connections Waveblaster Connector The audio fax/data modem has an on-card connector for the MIDI synthesizer called Wave Blaster. This daughtercard module is capable of producing extremely high-fidelity stereo music for computer audio systems. CD Audio Connectors There are two CD Audio Connectors, one labeled “CDAUDIO 1” and one labeled “CDAUDIO 2”. These connectors allow the audio fax/data modem to be connected to the CD-ROM drive via the audio cable.
3 Multimedia and Communications Communications Software Communications Software Multimedia and communications models are preloaded with a comprehensive set of communications and sound tools. The communications software performs a wide range of communications tasks, such as sending and receiving faxes, answering and screening phone calls, and recording voice messages.
4 Displays This chapter gives details of the displays which are recommended for the HP Vectra 500 Series PCs (models 520 and 525).
4 Displays Overview Overview There are no displays delivered with the HP Vectra 500 Series (models 520 and 525). There is, however, a list of recommended displays. These are listed by region in the following table.
5 Preinstalled Software HP Vectra 500 Series PCs come preinstalled with a range of software.
5 Preinstalled Software Software Packages Software Packages The following table shows the software packages delivered with HP Vectra 500 Series PCs (models 520 and 525). Preinstalled Software Operating System Available Localizations1 MS Windows 95 Business Applications Adobe Acrobat Reader 2.1 Microsoft Word Microsoft Office Microsoft Excel Microsoft Powerpoint Communications Applications QUIP Proshare TIMTEL HP Message Sender V2.0 PC411 Microsoft Exchange US, GR FR US Carbon Copy Remote Support 3.
5 Preinstalled Software Software Packages Peripherals Printer Drivers Video Drivers LAN Ready 1US=United States of America, FR=France, GR=Germany, SP=Spain, UK=United Kingdom All software may be restored using CD-ROMs included with each PC. Version numbers are correct at time of printing.
6 Support Tools This chapter briefly outlines the support tools available for the HP Vectra 500 Series PCs (models 520 and 525).
6 Support Tools Software Recovery Software Recovery All HP Vectra 500 Series PCs are delivered with a product recovery kit which consists of: • The HP Product Recovery CD-ROM which contains a backup of the preloaded software, excluding business applications. • The Windows 95 companion CD-ROM. • Business software applications on CD-ROM (some models only). The HP Product Recovery CD-ROM may be used to restore all the software (except business applications).
6 Support Tools Software Recovery HP Vectra PC Checkup The HP Vectra 500 Series PCs are equipped with a low-level hardware diagnostics program which can be used to identify hardware-related problems. See the next section, The HP Checkup Program for more information. Service Handbook The HP Vectra 500 Series PC Service Handbook containing service information and part numbers is available. Updated part number information is also available on the HP-SPI CD-ROM.
6 Support Tools Running the HP Vectra PC Checkup Running the HP Vectra PC Checkup HP Vectra 500 Series PCs are equipped with a checkup program which can be used to identify and fix hardware-related problems. (The checkup program is an enhanced version of the diagnostics toolkit which was delivered with the Spring 1996 models—models 510 and 520.) Generating an HP Vectra PC Checkup Disk from Within Windows 95 To generate a checkup disk you will need a blank floppy disk available.
HP Part No.