User manual

ManualsBrandsVerbatim ManualsHome building and DecorPOWERBAY NAS Array

Limited Warranty Terms

The Verbatim Americas, LLC warranty obligations for this hardware product are limited to the terms set forth below:

Verbatim warrants its products to be free of defects in material and workmanship under normal use and service for a period

of 3 years from the date of purchase. Verbatim’s sole obligation with respect to claims of non-conformance made within the

warranty period described above shall be, at its option, to repair or replace any item of Equipment that Verbatim, in its sole

discretion, determines to be defective, subject to the procedure set forth below.

Verbatim’s warranty obligations hereunder are expressly conditioned upon:

• the Products being properly installed, used and maintained at all times by Customer;

• the Products not being subject to unusual mechanical stress or unusual electrical or environmental

conditions or other acts of God;

• the Products not being subjected to misuse, accident or any unauthorized installation/deinstallation by Customer or other

third party;

• the Products not being altered or modiﬁed in an unauthorized manner, unless approved in writing or

otherwise performed by Verbatim and

• Customer promptly installing all Product revisions that have been released for such Products by Verbatim throughout the

warranty term.

Verbatim does not warrant that the Products will operate in any speciﬁc combination that may be selected for use by Cus-

tomer or that the operation of the Products will be uninterrupted or error free, or that all non-conformance or defects will be

remedied. Additionally, Verbatim shall have no warranty obligations for any failure of the Products to conform to the applicable

product speciﬁcations resulting from the combination of any Product(s) with hardware and/or software not supplied by Verba-

tim. If it is determined that any Product(s) reported as defective or non-conforming by Customer during the warranty period is

not defective or non-conforming, Verbatim may, at its option, charge Customer for any labor provided and expenses incurred

by Verbatim in connection with such determination, at Verbatim’s then current rates. Verbatim is not liable for any damage to or

loss of any programs, data, or other information stored on any media contained within the Verbatim hardware product, or any

non-Verbatim product or part not covered by this warranty. Recovery or reinstallation of programs, data or other information

is not covered under this Limited Warranty. Verbatim shall not be responsible for unauthorized sale or misrepresentation by

unauthorized third party resellers. Verbatim warranties are not transferable with ownership. Products purchased by auction,

yard sale, ﬂea market or purchased as demo units may not be covered under Verbatim’s warranty.

THE WARRANTIES OF VERBATIM AND REMEDIES OF CUSTOMER SET FORTH IN THIS SECTION ARE EXCLUSIVE AND ARE

GIVEN BY VERBATIM AND ACCEPTED BY CUSTOMER IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED

OR IMPLIED, INCLUDING WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE, ALL SUCH OTHER WARRANTIES BEING HEREBY EXPRESSLY AND UNEQUIVOCALLY DISCLAIMED BY VERBATIM

AND WAIVED BY CUSTOMER TO THE EXTENT ALLOWED BY LAW (AND TO THE EXTENT NOT WAIVABLE BY LAW, ARE LIMITED

TO THE TERM OF THE EXPRESS WARRANTY SET FORTH HEREIN). VERBATIM IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,

INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, INCLUDING

ANY COSTS OF RECOVERING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE VERBATIM PROD-

UCT. VERBATIM SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS LIMITED

WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA. THIS WARRANTY GIVES

YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. FOR EXAMPLE,

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITA-

TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE RESTRICTIONS MAY NOT APPLY TO YOU.

Return Procedure:

The Customer shall obtain a Return Merchandise Authorization (RMA) number from Verbatim prior to returning any Equipment

to Verbatim under this warranty by contacting Technical Support (see www.verbatim.com/support). The Customer shall prepay

shipping charges for Equipment returned to Verbatim for warranty service, and Verbatim shall pay freight charges for the return

of the Equipment to the Customer, excluding customs duties or taxes, if any. All returns require a dated original proof of purchase

and a letter explaining the problem. Before you deliver your product for warranty service it is your responsibility to backup all

data, including all software programs. You will be responsible for reinstalling all data. Data recovery is not included in the war-

ranty service and Verbatim is not responsible for data that may be lost or damaged during transit or a repair.

Verbatim will not be responsible for items returned without an RMA or improperly packaged. Replacement Equipment shall be

new or like new in performance and shall be warranted for the remaining duration of the warranty term of the non-conforming

Equipment. All replaced Equipment shall become the property of Verbatim. Any claims of defects not made within the warranty

period shall be deemed waived by Customer.

Product

Overview

Installation

Web

Conﬁguration

Knowledge

Base