Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
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call to that number. The mailbox number can be the same as its owner’s extension number, or
it can be different. For example, an arbitrary range of mailbox numbers 5100 through 5109
can transfer calls to extensions 20 through 29.
Hint: For setup and system maintenance ease, create mailboxes with numbers
that match the extensions to which they transfer calls.
VP: First Name (Page 1 screen)
NTVP: Name (first)
The first name of the individual to which the mailbox is assigned is used for record-keeping,
and it appears on the database listing.
Prior to initiating a transfer, in standard operation the VP system plays the system prompt
“Please hold while I transfer your call to [name],” inserting the called party’s name.
If you insert the @ symbol before the name in this field, (for example, “Mary” becomes
“@Mary”), the recorded name is substituted with the system prompt “that extension.”
If you insert the & symbol before the first name, no system prompt or recorded name plays.
VP: Last Name (Page 1 screen)
NTVP: Name (last)
The last name of the individual to which the mailbox is assigned is used in conjunction with
the Directory box feature. It also appears on the database listing.
The mailbox is not included in the system directory voiced to callers requesting it if the @
symbol is inserted before the first letter of the last name (for example, “Jones” becomes
“@Jones”). (The mailbox is also not included in the system directory if no Name prompt has
been recorded for the mailbox.)
VP: Transfer Type (Page 1 screen)
NTVP: Transfer Type area (Call Transfer tab)
When a call is routed to the mailbox, the first action taken is to transfer the call to the number
specified in the TO: field. The VP system offers several options as to how the call is