Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
1-55
VP: Greeting Recorded
NTVP: Record Greeting button
This field identifies whether a greeting has been recorded for the Routing box. On NT-based
VP systems, an existing recording is signified by a red light displaying on the button.
The greeting is played as soon as a caller is routed to the Routing box.
On DOS-based VP systems, when you bring the cursor into this field, a menu appears,
offering the option to play, delete, copy, or record the greeting. By selecting RECORD you
can record the greeting via a telephone line connected to the voice processing board. To
record the greeting, select RECORD, press <Enter>, and call into voice mail line 1. When
voice mail answers, select RECORD and speak the greeting. To end the recording, press
<Enter> again. To hear the recording, select PLAY.
On NT-based VP systems, you can record the greeting by clicking on the Record Greeting
button, then using the controls on the Sound Recorder dialog box. At the lower right of the
dialog, click on the circle button to begin recording. Click on the rectangle button (to the left
of the circle button) to end the recording.
The greeting can also be recorded remotely by the owner of the Routing box. Note that once
a Routing box has been assigned an owner, the Routing box is allowed the same number of
greetings as the owner mailbox, as defined in the mailbox’s assigned class of service. The
greetings are numbered 0 - 9.
Once the VP system has finished playing the greeting, it may optionally play the time or date,
depending on the contents of the BOX NAME field.
1.4.7 Modifying the Routing in a Routing Box through VP
System Screens
The VP system can be set up to voice greetings to callers that include single-digit call routing
options, such as, “Press 2 for Sales…” On a system set up this way, a call is transferred to a
certain mailbox when the caller presses 2 during or after the greeting. You can control the
digit(s) callers can dial and the route their calls will subsequently take using the following
procedure.