MONITOR ISM™ / AFx™ IP Connectivity Guide V2.
Contents Disclaimer ...................................................................................................................... iii Copyrights and Trademarks ........................................................................................... iii UL / ULC ........................................................................................................................ iii Contacting Us....................................................................................................
Disclaimer UL / ULC This document contains proprietary information of CSG Security Inc. / Sécurité CSG Inc., and may not be reproduced in any form or disclosed to any third party without written approval of a duly authorized representative of CSG Security Inc./Sécurité CSG Inc. These features described in this document have not been tested for UL or ULC certification. All products are warranted against defects in workmanship or materials (details available upon request).
1 Welcome In this Section: • 1.1: Intended Audience • 1.2: Introducing IP Connectivity • 1.3: Power Considerations • 1.4: Grounding 22-9058 v2.1 Welcome PC Panel IP Cent. Mon. with IP Ref.
1.1 Intended Audience and Document Purpose This guide describes how to set up: • A MONITOR ISM / AFx Director PC connection with IP; Panel • Central alarm monitoring with IP (Security IP “SIP” Reporting). Network Reliability: Since this feature works through your network, any problems with the network may block IP-based communications. Only trained personnel should do network troubleshooting.
1.2.2 Concept: PC-to-Panel Connection with IP A PC panel connection with IP provides an alternative to a direct connection or dial-up modems, and utilizes existing network cabling (10BaseT / RJ45). This feature can be used in conjunction with "Central Monitoring with IP" (SIP Reporting), or on its own. Director Software To sensors, modules, etc. (single PC, or client/server) ISM/AFx Main Panel LAN/WAN To sensors, modules, etc.
1.3 Power Considerations AC power to the Control unit is 16VAC, using a 37-40 VA Transformer. Exception: European cabinets may include a 230V to 16V toroidal transformer. Each main panel can provide up to 750 mA for all loads (modules/SNAPP bus, plus auxiliary power connections). 1.4 Grounding System cabinets must each be connected to a locally approved earth ground using 18 AWG (or heavier) stranded wire.
2 PC Panel Communications with IP In this Section: • 2.1: Requirements and Limits • 2.2: Wiring (PC Panel with IP) • 2.3: Set up the Director IP Interface Board • 2.4: Director Software Settings • 2.5: Initiate a Communications Session 22-9058 v2.1 Welcome PC Panel IP Cent. Mon. with IP Ref.
2.1 Requirements and Limits (PC Panel Connection) In house Local Area Network connection: 10BaseT / RJ45, supporting IP connectivity (for communications, programming before later transferring to a possible WAN). The panel to IP Interface segment (RS-485) can provide an additional extension (tested to 300 m / 1000 ft) if necessary. Essential information to obtain from the location Network Administrator is: A Static (fixed) IP address must be reserved on the Network for (each) IP interface board.
2.2 Component Wiring for PC Panel with IP 2.2.1 Wiring Concept (PC LED Reference: For details on the operation of the on-board LED’s, refer to the hardware reference, Sect. 4.2. Panel with IP) Director Software (single PC, or client/server) ISM/AFx Main Panel ∗ Pwr Req'd To sensors, modules, etc. (Optional) To sensors, modules, etc. More Panels 12V, 250mA 2-wire power cable required if power supply is separate. LAN/WAN IP Interface Module ( Shared with SIP reporting, if applicable.
2.3 Setting up the IP Interface (PC NOTE: When an IP Interface Module is powered for the first time, the board’s green DIR RX and SIP RX LED’s will flash alternately to indicate the board is not programmed. These same lights flash on and off together at the same time when the board is in Discovery Mode and ready to be programmed. 1) Ensure the IP board is plugged into the network, powered up, and that you have a Network Connection i.e. Network LED’s on. (See IP Module diagram, Sect. 4.2).
• The configuration program will search the LAN for the un-programmed IP board and return the board’s current settings displayed under the “Information” portion of the config screen. To verify them, press the “Get From” (the IP Module) icon on the same tool bar and the same information should display.
Identification New Name E.g. location of IP board (30 -alpha/numeric-characters maximum). New Password Enter a maximum 8-alpha/numeric-character password that will restrict access to the config screens in the future. Be sure to mark this password down in a secure place as it will be requested each time the IP Module configurations are accessed. IP IP Address should be the one assigned for the module at its final destination. Net Mask If it is not needed, enter “0.0.0.0”.
2.3.1 Setting the IP Module Director Parameters For main panel to Communicate with the Director Software • Press the “ISM” tab on the left side of the config screen. • The default settings will enable an immediate connection to the Director software system. Modifications to these settings are only necessary to: • • • Use the Firewall feature. Change the UDP (Local Port). Use the Remote IP features.
Remote Port (The Local Port number in the Director’s Communications Client) Default: “0” • This is typically 24822 but is the same as the value entered in the Director/Communications Client (See Sect. 2.4.1, Port Configuration).
2.4 Director Software Settings Before You Begin: This section assumes that you already have a basic database set up. If this has not been done yet, refer to the "Commissioning" section in the on-line help or User's Guide for the Director software. (for PC Panel with IP) This section applies only for sites that include the Director software (main panel programming for IP can not be done through an LCD keypad).
2.4.3 Panel Group Screen: Connection Configuration Settings • Click your site/account button in the tree. (Multi-Account Systems: Click [Account Folders] in the 'tree', and locate and double-click the desired account.) • Open Configuration in the 'tree', and ensure "Logical Tree View" is not in effect. Under main screen “View”, uncheck “Logical Tree View” if it is checked or if st "System" is the 1 item under "Configuration", right-click Configuration, and de-select Logical Tree View.
2.5 Initiate a Communications Session 1) While logged on to the MONITOR ISM / AFx Director software at the network PC running it, select Communications in the tree. Notice: You cannot run two copies of the Director software. Check to ensure this software is not already running (look for a Folder/LCD-Keypad symbol near the right-hand end of the Windows task-bar). If this software is not running, look for it in the Start menu, under Programs and single click it to start it.
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3 Central Monitoring with IP (SIP Reporting) In this Section: • 3.1: Limits & Requirements • 3.2: Component Wiring for SIP Reporting • 3.3: Setting up the IP Interface (for SIP Reporting) • 3.4: ISM/AFx Director Settings for SIP Reporting • 3.5: IP Receiver Software (Central Monitoring Facility) 22-9058 v2.1 Welcome PC Panel IP Cent. Mon. with IP Ref.
3.1 Limits and Requirements (Central Monitoring with IP “SIP” Security IP Receiver) 3.1.1 General Topics LAN/WAN network (10BaseT / RJ45 supporting IP connectivity) within reach of the PC and the panel's IP Interface Module. Note: Because this is a serial (RS-232) connection. 15.2 meters or 50 feet is the standard maximum distance. Essential information to obtain from the location Network Administrator is: A Static (fixed) IP address must be reserved on the Network for (each) IP interface board.
3.1.2 Miscellaneous Limits Bell 103 reporting: This can be used at the same time, or as backup. Panel PC connection: With SIP reporting, a 56K modem cannot be used for panel-initiated communications. If this feature is required, the panel-to-PC connection must be with IP or 'Bell 103' (Bell 103: 300 baud; Memory model ≤3, max. 300 users). HSC: With SIP reporting, an HSC module (High-Security Communications) can be used only for printer functions.
3.2 Component Wiring for SIP Reporting LED Reference: For details on the operation of the on-board LED’s, refer to the hardware reference (section 4.2). 3.2.1 Wiring Concept: Monitoring Facility IP Receiver Software Automation Software (e.g., MAS) To sensors, modules, etc. ISM/AFx Main Panel SG-DLR2 protocol Pwr Req'd ∗ 2-wire if sep. 12V, 250mA To sensors, modules, etc.
3.2.3 1st (or only) Panel for this Connection TB2 Prewired terminal blocks for connections on motherboard are supplied. See Sect. 4.2, figure 5. IP Module Black wire } 5 1 2 3 4 Panel via IP (if applicable) TB1 1 2 3 TB14 Blue wire SIP 485A SIP 485B SIP 485 0V 1 2 3 ∗ TB15 Shared w/ PC Red wire Orange wire +12 v 0V (+) (-) 1 2 1 2 3 45 TB15 Main TB14 Panel TB2 ∗ TB Locator CTS Other wires on this Unit: used ONLY with PC-to-Panel via IP (for wiring, see section 2.
3.3 Setting up the IP Interface (Central Monitoring with IP) Follow steps 1 – 6, section 2.3 if the IP Module is being programmed for the first time. This section covers the recommended method for setting up a IP Module board using Discovery Mode and the IP Module Configuration utility. Alternative methods are discussed in section 4.5. If the IP Module was already programmed for a PC Panel connection, proceed with IP Module SIP (Security IP Receiver) programming.
Firewall Firewalls 1st to 5th (5 possible Firewall settings restricting the incoming data from the SIP Receiver to a particular IP address or range of IP addresses) Default: “Not Used” (selecting “Firewall” in Mode above, turns on the Firewall selection boxes) • • • Not Used (Firewall inactive) Single IP Enter the IP address of a particular SIP Receiver program that communications are to be restricted to.
3.4 ISM / AFx Director Settings for SIP Reporting • Open and log on to the MONITOR ISM / AFx Director to configure and download IP reporting comms to the panel(s). Notice: You cannot run two copies of the Director software. Check to ensure this software is not already running (look for a Folder/LCD-Keypad symbol near the righthand end of the Windows task-bar). This section assumes that you already have a basic Director database set up.
3.5 Security IP Receiver Software (SIP) (at the Central Monitoring Facility) 3.5.1 Introduction The IP receiver software polls up to 1000 panel connections (IP boards), and relays the messages it receives to alarm automation software (MAS or equiv.) using the SG-DLR2 protocol. Director PC: The Security IP Receiver software cannot be run on the MONITOR ISM / AFx Director PC.
3.5.4 SIP Receiver Software: Configuration Settings When you start up the IP receiver software, click on the configuration tab at the bottom. Each panel IP-connection to be 'polled' is associated with one row on the screen. The top half of the screen contains settings for the automation software that must be set appropriately, and the row for each IP connection must be set up as well. Refer to the descriptions below while making your selections.
Bottom Half of the Screen--Rows of Settings (for each panel IP-connection): • Active: ( ) = Polling of this IP address will occur (with the selected settings). • IP Address: The IP address of the panel's IP interface board. Tip: Details on setting up the IP board appear in section 3.3. • IP Port: The IP port configured for the Local Port of the IP interface board. Typically 24833. Note: This must match the "Local Port No.
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4 Reference Topics In this Section: • 4.1: Network Loading and Performance • 4.2: Hardware Reference: IP Interface, IP Slave Board • 4.3: Available Security Features • 4.4: Testing and Troubleshooting • 4.5: Alternative Configuration Methods • 4.6: Checking SIP Status from an LCD Keypad • 4.7: Transmitted Messages (SIA Format) 22-9058 v2.1 Welcome PC Panel IP Cent. Mon. with IP Ref.
4.1 Network Loading and Performance PC Panel with IP (Examples) These measurements were made on a 10BaseT LAN using a P3-600 PC running Windows 98. • Absolute Maximum Rating (regardless of number of panels) = 3840 bytes / second. Equivalent to 38400 bps direct channel to panel. • Send to 1 Panel at Memory Model 3: Typically of {Duration = 00:47 (mm:ss), Total Number of Bytes = 32106, Total Packets = 312, Bytes / Second = 683, Packets / Second = 6}.
4.2 Hardware Reference: IP Module and IP Slave Board IP Interface Module Board (figure 1) 10BaseT RJ45 Plug & Cable to Network Re d Gre en For “Direct Serial Configuration” only. Green DIR RX Red DIR TX Green Aux RX Red Aux TX Green SIP RX Red SIP TX RJ45 Female Network Connector Flashing = network activity. This pair of 2 pin plug connectors used for “Direct Serial Configuration” On = network connection OK.
Master Wiring References • A IP Interface Module board can consume up to 250 mA. As such, it may require the addition of a 12V power supply. The main panel can supply a total of 750 mA for all loads (Module Bus/modules, and aux. power connection). Install a 12 VDC power supply as necessary. Arrangements must be made with the customer to supply the 10BaseT cable connection from their network to the IP Interface board’s network connector.
Security IP (SIP) Receiver Communications Only (figure 4) NOTE: If the IP Interface Module is powered from the motherboard, this ground connection is not necessary. Only use this connection when the IP Interface is powered by a separate power supply. 1 2 34 1 2 34 1 2 34 Module Module Module Bus TB11 Bus TB12 Bus TB13 (+) (-) (+) (-) IP Interface Module P/N 650-9058 TB2 1 2 3 12 1 2 345 12 3 Main Panel motherboard auxiliary 12VDC (750mA max.) left side of board.
Combined Director and Security IP (SIP) Receiver Communications (figure 5) When installing the IP Interface Module, remove any applicable existing terminal blocks and replace with the supplied pre-wired ones as indicated. ( ) Neg.
4.3 Available Security Features It is strongly recommended that you analyze your security requirements and implement some of the following enhanced security options. Note: It is best to read the descriptions below and decide on your desired settings before communicating with the IP Interface Module’s program. 4.3.
4.3.2 Use of Remote IP Address and Remote Port Settings In order to initiate a call from a main panel LCD keypad to a Director PC as described in section 2.1.1, the IP Interface Module must know where to call. Start the IP Module configuration program and establish a connection with the IP Module. Start-up and log into Director software on the same PC that connects with the IP module. Obtain the Static (fixed) Remote IP address of the PC that the Director operates on.
4.4 Testing and Troubleshooting 4.4.1 Initial Test of the IP Interface Module(s) Before You Begin: Ensure the IP interface and other items have been set up as described in Chapter 2 and/or 3, as applicable. 1) Ensure the IP interface board is powered up, and the "Network Connection" LED’s operating as described in Sect 4.2. If they are not working, check network link, cable, and plug(s). 2) 'Pinging' the IP address of the IP interface board is a good / basic test: (Pinging procedure described in Sect. 2.
5) IP board receiving data, but not responding (red LED is not pulsing). The data being received may not be configured correctly for the panel (such as incorrect panel serial number). 6) IP Board Receiving Data and Responding (red LED is pulsing in sync with the green LED) but, still no communications. This may mean the "Remote IP Address" and "Remote Port" are being used, but have been set incorrectly. Try disabling this feature (zero-out these values), and then re-try communications.
4.5 Alternate Configuration Modes 4.5.1 Telnet • Telnet is a standard PC communications format that can be used in place of the IP Config Program. • It can connect with a selected IP Interface Module and display its program settings in a textbased window, to make changes to them. WARNING: The IP Interface Module Configuration Program must be used to program an IP board with its IP address for the first time. Telnet can be used to make subsequent changes to the IP board’s program settings afterwards.
4.5.2 Direct Serial Configuration If you are unable to configure the IP Interface Module with Telnet, the Direct Serial Configuration option can be used. In this mode, there are no passwords (since you are accessing the IP Interface Module in a direct physical connection) so you can always change various settings. Because the hardware board itself has to be accessed directly to achieve this connection inside the main panel enclosure, control box anti-tamper mechanisms can act as a security deterrent.
4.6 Checking SIP Status at an LCD Keypad 4.6.1 Logging Into the Keypad and Accessing this Feature "Logging In" provides you with access to the features of the LCD keypad. To log in: Welcome Enter ID: 000 1) Tamper the sys. control box, and Your Name perform a Enter PIN: _ _ _ _ "Service Login". This pertains to user ID 000, and the current service PIN. When finished viewing or entering items, you can 'logout' by pressing the key multiple times (until the "login" screen appears).
• ( - ): Initialization error. If the dash appears as an "A", you have a digital account ID mismatch between the panel and the IP receiver software ("Digital ID" connect mode). If this appears as an "S", you have a serial number mismatch between the panel and the IP receiver software ("Serial Number" connect mode). If this appears as an "L", you have an SIP Address mismatch between the panel and the IP receiver software ("SIP Address" connect mode). If this appears as an "M", contact your support rep.
4.7 Transmitted Messages (SIA Format) General Message Format Messages are transmitted to the monitoring station using the "SIA Level II" format. NOTICE: The message formats described here are NOT to be confused with messages provided by the Security IP Receiver software to the host automation software (e.g. MAS). (Those messages will typically include the information discussed here, along with date/time information and proprietary formatting.
Event Message Reference: Sorted by SIA Code SIA AR AT BA BR BS BT CA CE CF CI CL DG DU EE ER ET FA FR FT HA JR JS JT LB LR LS LT LU LX MA MR MT NF NK + NL NR + OA OG OK OP OR PA PR PT QA QR QT RB RC ri RN RO RR 44 CID equiv.
(SIA codes--continued from preceding page) SIA RS RU TA TR TS UA UR UT UX0 UX1 UX2 XR XT YC YK YM YP YQ YR YS YT 22-9058 v2.1 CID equiv.
Index 10BaseT/RJ45 ..................................................................... 3 Auto-Mode ......................................................................... 25 Central Monitoring with IP (SIP Reporting) .......................... 2 Communications Pool .................................................... 8, 13 Communications Timeouts................................................. 30 Copyrights and Trademarks ..................................................ii Debug Tab, IP Config Prgm ..
