MONITOR ISM™ V4.
Contents About This Guide............................................................................................................................................. ii Notices ........................................................................................................................................................... iii Welcome.......................................................................................................................................
Copyrights and Trademarks About This Guide This guide provides details on performing various tasks in a MONITOR ISM™ system using an LCD keypad. Firmware Revisions: This manual can be used with panel firmware V2.x and V3.x, but be aware that: + Support for controlled elevators and floors pertains to panels with V3 firmware and newer. + Support for 9-digit card ID/No. and card version numbers pertains to panel firmware ≥ V3.20, and door and elevator (lift) controller firmware ≥ V1.5.
Industry Canada Notice of Limitations Notice: The Industry Canada Label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents(s). The Department does not guarantee the equipment will operate to the user's satisfaction.
FCC Class A Digital Device Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
If the terminal equipment (MONITOR ISM) causes harm to the telephone network, the telephone company will notify you in advance that temporary dis-continuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a compliant with the FCC if you believe it is necessary.
# vi MONITOR ISM™ LCD Keypad User's Guide 21-0375v4.
Welcome 21-0375v4.
Introduction to Security Management General Concepts Seamlessly Integrated Security MONITOR ISM™ systems provide a seamless integration between managing system security and controlling personnel access at the facility. This provides assurance that unauthorized access will be detected for immediate attention, while allowing authorized persons to enter at their designated doors and times without triggering an alarm.
will consist of chosen access-controlled doors, plus additional guard tour stations (checkpoints) that my be key-switches, or other types of input points—along with the acceptable time for the guard to arrive at each location. Reporting No security management system would be complete without the ability to generate reports.
System Components and Software System Software and Licensing The MONITOR ISM™ Director Software The MONITOR ISM Director software provides a familiar Windows interface supporting these easy-to use features: • An authorized technician (service user) can configure all aspects of the system; • Authorized admin. persons have the ability to easily manage personnel, monitor activity, and perform typical maintenance tasks.
Dual-Language Framework The MONITOR ISM system provides a framework for dual-language support, allowing for dual-language installations, as new language-versions of the software and panels become available. Once installed in the desired languages (subject to availability), operators and users can be set as to their preferred language— allowing all operator screens, on-line help, and/or LCD-keypad screens to appear in the appropriate language for the person who is presently logged in.
Overview of Tasks (What can be Done from Where) Adjusting the 'Closing' Time (Worklate) for an Active Schedule The 'closing' time for a schedule can be adjusted: • By an authorized operator using the MONITOR ISM Director software. • By an authorized user/entrant at a system LCD keypad; Cardholder Administration The administration of users/cardholders can be done: • Through this MONITOR ISM Director Software (via modems or direct-connect); • Locally through a system keypad (with 2-line LCD display).
Avoiding False Alarms No matter how full-featured, and reliable a security system is, a number of steps must be taken to absolutely minimize the likelihood of false alarms occurring. These include: 1) Ensuring the system's configuration accurately reflects the requirements at the site (regarding the working times and movement of personnel during a typical workweek, etc.).
The MONITOR ISM™ LCD Keypad Buttons under the Display The buttons directly under the display allow selecting associated items on the display (i.e., the item indicated above each button). 1' - # 2 4 GHI 5 JKL 7 PRS 8 0 ABC TUV Z_Q 3 6 M NO 9 Like the rest of the keypad, these buttons are backlit for use in poor lighting conditions. DEF WXY X f   X X The MONITOR ISM LCD keypad provides an integrated 2-line display and multi-function backlit keypad.
Common Tasks Entering at an Access-Controlled Door Reader/Door Mode Area Setting Disarmed (Off) Locked & Card Only Present card, open the door Locked & Card+PIN Locked & Card or UID/PIN Locked & UID/PIN Only Present card, enter PIN Present card or enter open the door user no., enter PIN open the door Enter UID+PIN (or PIN only), open the door Present card, enter PIN Present card or enter open the door user no.
If You Are Being Forced to Enter Overview of Screens (Topics) A duress (panic) alarm is triggered when you enter your PIN with the last two digits reversed. (This can be done at reader keypads, system LCD keypads, and Suite Security LED keypads.) When logged in, you will see only the topics that you have the authority to use.
Time: This allows changing the time and/or date for a system panel. Verify: This allows a person to prove they are present. This lets a monitoring facility know that you are present after accidentally tripping a sensor, and/or silencing a false alarm. Schdule: This allows extending the scheduled closing time for an area (the "work-late" feature), or suspending a schedule altogether. Keypad Entry Basics Use the buttons directly under the display to select items indicated on-screen.
# 12 MONITOR ISM™ LCD Keypad User's Guide 21-0375v4.
Alarms, Arming and Disarming 21-0375v4.
Alarm Monitoring Features Depending on how the system is set up, specific alarms may be indicated by any of the following items: • An alarm message will appear on specific keypad(s); • Keypad 'sonalerts' (beepers) may sound; • A local siren may be triggered; • An alarm message may be transmitted to a central monitoring facility (and/or to a management PC running the MONITOR ISM Director software); • A programmable "output" may be triggered (this can cause a horn to sound, or perform any other type of automa
Sirens Steps: Conventional Siren Fire Alarm: Intermittent Tone (see previous details). Burglar Alarm: Steady Tone. Voice Siren (optional) Fire Alarm: Steady tone, followed by optional voice Fire Alarm Message. (e.g. FIRE, FIRE ... Leave Immediately) Burglar Alarm: Intermittent tone, followed by optional voice Burglar Alarm Message. (e.g. Intrusion, Intrusion ... The police have been called, leave immediately).
Using the Emergency Keys There are three emergency keys that will activate an emergency alarm. This will be transmitted to the monitoring facility, and may also trigger a local alarm, activate a programmable output, and/or trigger a numeric pager (depending on how the system is set up). To transmit an emergency alarm, press the button on both sides of the specific symbol at the same time.
Suspending Schedules for an Area or Areas Arming/Disarming or Viewing the Present Arming-Level A schedule can be blocked altogether if you do not want a scheduled closing to occur. With the appropriate authority, you can arm and disarm the system, or specific area(s) using an LCD keypad. Steps: 1. Enter your user ID and/or PIN to log into the keypad. Welcome Enter ID: _ _ _ Menu Options ◄ ► until you see ↓Verify ↓Schdule "Schedule". Then press the key under "Schedule" to select it. Steps: 1.
Points not Ok! Select View to view points that are ↓View currently bypassed or not Ok. At this time the system will indicate points that are not OK and force you to either bypass or secure these points in order to arm the system. Select the desired AreaName.....Off topic: ↓Pts ↓Next All↓ • Pts: Bypassable points (sensors) in the displayed area; • Next: Show the next area; • All: All bypassable points regardless of area.
UK System Operation The following is required to ensure conformity with the ACPO, DD243:2002 Standard. If after disarming this Confirmed Alarm! Enter ID: _ _ _ screen displays… the system has had a Confirmed Alarm and the following procedure must be done: Resetting Confirmed Alarms Once a confirmed alarm occurs at a site, the user will be able to disarm and silence the system. The confirmed alarm strobe display, if it is part of the system’s equipment, will also turn off.
If a trouble condition occurred since the last arming, this screen System Fault or will display on Tampered ↓Ack disarming… When this screen is acknowledged (Ack) the problem condition can only be seen by checking system Status. If fault conditions are present, than arrangements should be made to have them corrected. 20 MONITOR ISM™ LCD Keypad User's Guide 21-0375v4.
Checking Status and Controlling Items 21-0375v4.
Status and Control Features Checking the System Status Using an LCD keypad, you can: (monitored conditions for a panel) The system status feature shows the status of all conditions (tamper, low battery, etc.) that are being monitored for the panel associated with your keypad. • Check the status of various items in the system and view the present arming-level of desired area(s).
Checking the Status of Sensors (Points) and Areas The Points-status feature allows checking the status of sensors in the system (and viewing the arming-level for areas). Steps: 1. Enter your user ID and/or PIN to log into the keypad. Welcome Enter ID: _ _ _ Select ► to access other functions. Push ► for menus ↓Stay ↓On Select Yes to view Status. View Status? ↓Yes ↓No Select Points. View status of: ↓System ↓Points Select the desired AreaName.....
Checking Status or Controlling Readers or Doors The Door status screens allow persons with the appropriate authority to: • Check the status of doors in the system (or specific areas); • Command doors to unlock, relock, or change operating characteristics. Steps: 1. Enter your user ID and/or PIN to log into the keypad. Welcome Enter ID: _ _ _ Select ► to access other functions. Push ► for menus ↓Stay ↓On Select Yes to view Status. View Status? ↓Yes ↓No Press ►, and then select Doors.
Checking the Status of a Suite Security Unit (Condo) Checking the Status of an Application Module (Printer) (Suite Security/Multi-Tenant Keypad) You can check the status of any "application" modules in the system. (An application module provides increased functionality such as Printer capability.) For systems that include Suite Security (multitenant) keypads, the MONITOR ISM Director software is required to set up the system.
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Administration and Maintenance Tasks 21-0375v4.
Changing Your Own PIN The person who is logged in can change their PIN number at any time. and/or PIN to log into the keypad. 2. Press ► to scroll to the PIN option. 3. Select PIN to change your PIN. 4. Enter your new 4digit or 5-digit PIN. Welcome Enter ID: _ _ _ Push ► for menus ↓Stay ↓On Menu Options ◄ ► ↓PIN ↓Users New PIN _ _ _ _ For User: UID# Hint: You can use the letters on the keypad to 'spell' a word as a reminder of your PIN.
More: Provides access to additional screens. . . . . Use the Name: keypad to enter the ↓OK user's name, and select Ok when finished. Tip: Check the letters on the numeric keypad. Then, for each letter of the name, quickly press the specific key until the letter appears (e.g., pressing 2 yields 2, A, B, C; 0 provides 0, Z, , Q, etc). To move to the next letter-position, use the ► key, or wait 2 seconds. To retype a previous letter, use the ◄ ► keys, and then enter the letter as before.
PIN: This allows New PIN - - - 0xx setting or changing For User ID the Personal Number for this user. (You'll be asked to enter it twice--to help protect against typing errors.) The last two digits of the PIN must be different. Also, do not use consecutive numbers such as 1234. Name: Use the UserName . . . . keypad to enter the ↓OK user's name, and select Ok when finished. Lang / Chal: This 0xx..Lng:Eng.
select Cancel if you changed your mind. Viewing the History To return to the main screen (log out), press the (8) key a few times, or let the system time-out (1 minute). All activity that occurs in the system can be viewed one event at a time. This includes area/door activity, as well as the tasks that users have performed at a keypad. Setting the Date and Time The panel date and time can be set through an LCD keypad if necessary.
Printing the History Log If your system includes a printer-capable module, you can print the history log. (This will be sorted by date). Depending on your system type and licensing, up to 65 536 events will be recorded. Steps: 1. Ensure the printer is turned on, and has paper loaded. 2. Enter your user ID and/or PIN to log into the keypad. 3. Press ► until "History" appears. Select History. 4. Then, select Category.
Steps: 1. Enter your user ID Testing Monitored Sensors (Performing a Walk Test) A Walk Test allows you to test specific sensors (points) in the system, to ensure that they are functioning correctly. A walk test can be done by users with "System Test" authority. A walk test must be completed within 15 minutes. Emergency points (i.e. smoke, fire alarm, panic, etc.) on a Monitored system display as Armed and should not be tested during a Walk Test.
Testing Panic Buttons (Performing a Holdup Test) A Holdup Test allows you to test "holdup" points in the system, to ensure that they are functioning correctly. A holdup test can be done by users with "System Test" authority. and/or PIN to log into the keypad. Welcome Enter ID: _ _ _ Press ► until "Test" appears, and select Test. Menu Options ◄ ► ↓Test ↓Time Select Area. Test? ↓Area ↓System Now, choose one of: AreaName.....
Reference Topics 21-0375v4.
System Information (Areas, Authorities, etc.) Your MONITOR ISM system has information specific to your installation. This information should be recorded below upon installation for each panel.
System Configuration Aspects: Function Key Reference Programmed Entry and Exit Delays: The Function key ( ƒ ) is pressed and held in conjunction with the number keys for customized functions. Entry Delay:_______ Exit Delay:_______ Note: Function keys are not active until configured by a service technician.
Schedules for User Access and System Automation About Schedules Schedules are customizable time-windows that can: Up to 50 schedules can be defined as necessary. • Allow areas to 'open' (disarm), and 'close' (arm) automatically; • Set times when authorized entrants will be able to enter assigned areas; • Allow doors to unlock and relock automatically. Once defined, schedules can be assigned to areas, readers/doors, and user authority levels. This is done when the system is being set up.
Schedule __ _________ Int Start Stop Sun Mon Tue Wed Thu Fri Sat 1 _____ _____ 2 _____ _____ 3 _____ _____ 4 _____ _____ 5 _____ _____ _____ 6 Schedule __ _________ _____ Schedule for type 1 Holidays: ______ Schedule for type 2 Holidays: ______ Schedule for type 3 Holidays: ______ Int Start Stop Sun Mon Tue Wed Thu Fri Sat 1 _____ _____
Holidays and Time-Change Dates About Holidays Holidays are defined dates that: • Automatically change the system time between Daylight Savings Time and Standard Time on the applicable days (H001 & H002), or; • Are treated as being either 'after-hours' for the entire holiday, or days for which different schedule times will apply.
Photocopy and/or fill in the holiday list for your MONITOR ISM system: # Holiday (Name, Date, Type) # Holiday (Name, Date, Type) 17 _________________________________ 1 Daylight-Savings (Optional) 2 Standard Time 18 _________________________________ (Optional) 3 _________________________________ 19 _________________________________ 4 ________________________________ 20 _________________________________ 5 _________________________________ 21 _________________________________ 6 __________
Authority Levels (Profiles) for Users About Authority Levels Authorities determine the features that groups of alarm panel users will be able to use, and when and where they can use their access card to enter controlled areas. Up to 100 user-authorities can be set up (through a system keypad), with each one containing up to 4 'profiles' of settings—allowing a different set of authorities to be assigned to different areas, or groups of areas in the facility.
Authority Level #, Name: User Ranges: Auth. Ranges: Area Profile: Sched: Areas: Silence Alarms Bypass (& Reinst) Arm/Disarm to O/S/O Days Access O/S/O : : Panic Token View Status Auto-Remove Arm/Disarm to O/S/O PM Entry via type A/B/C Doors (days) W. Patient View History System Test Master Override Entry via type A/B/C Doors (PM) Reset W.P.
Residential Fire Safety / Evacuation Plan No fire detection system should be considered 100 percent foolproof. This fire alarm system can provide early warning of a developing fire, Such a system, however, does not ensure protection against property damage, or loss of life resulting from a fire. Any fire alarm system can fail to warn for a number of reasons such as: smoke not reaching a detector that is behind a closed door.
• If you live in a high-rise building, use the stairs — never the elevator — in case of fire. • Choose a meeting place a safe distance from your home and mark it on the escape plan. A good meeting place would be a tree, telephone pole, or a neighbor's home. In case of fire, everyone should gather at the meeting place. • Make sure the street number/address of your home is visible to firefighters. • Memorize the emergency number of the local fire department.
Arming Station Reference MONITOR ISM™ Arming Station (option) The optional MONITOR ISM Arming Station allows many system tasks to be performed without having to login at the LCD Keypad. The following is an overview of the available commands. For more information on entering at a controlled door and/or disarming the system, refer to the "Welcome" and "Alarm" chapters. “Badge” refers to presenting your card or user-ID and PIN as if to gain entry at the specific door. If badging with user-ID and/or PIN (i.e.
Command Result ∗ 7 “badge” Activate armed state LED display for approximately 20 seconds Command Result ∗ 9 “badge” Silence alarm (in all areas) Example: Silence alarm in all areas using card. Enter “∗ 9” and present card. Command Result ## Cancels any keys entered 21-0375v4.
MONITOR ISM Arming Station LEDs The optional MONITOR ISM Arming Station has three LEDs to indicate door, system and arming status. The following list indicates the LED messages and audible results from the Arming Station. For detailed information on Keypad Tones, see MONITOR Keypad Tones. Work Late LED Solid yellow lit within 15 minutes to the scheduled closing time. Off if the area is not scheduled or there are more than 15 minutes to the scheduled closing time.
Wireless Keypad Reference MONITOR ISM Wireless Keypad (option) The optional MONITOR ISM Wireless Handheld Keypad allows system commands to be performed using the wireless keypad. Below is a list of the available Wireless Keypad commands, and their proper Key sequences. “login” refers to entering your User ID and PIN.
Error Messages and Trouble Indications Trouble LED LCD Error Messages The following section contains a comprehensive list of error messages that may appear on the LCD user log on screen for MONITOR ISM. The condition responsible for each message is indicated below. Power Failure: AC Failure. System Trouble: Main Panel Tamper, module Communications, module Substitution, module Tamper, Fuse Trouble. Battery Trouble: Panel or module battery low voltage or missing/disconnected.
Index Access ..............................................................38 Access control...................................................38 Activity logs .................................................29, 30 Adding Holidays ........................................................40 Schedules .....................................................38 Users.............................................................26 Adding a User ...................................................
Panic buttons, testing (holdup test)................... 32 Performing Other Functions.............................. 10 PIN Reverse digits to indicate duress .................. 10 PIN, changing ................................................... 26 Point (sensor), bypassing ................................. 21 Points (sensors), checking the status of ........... 21 Printing the History ........................................... 30 Readers, check status or controlling................. 22 Schedules ..........
