NURIT 8000 Installation Guide VeriFone Part Number DOC113EN06-A, Revision A
NURIT 8000 Installation Guide © 2009 VeriFone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions.
CONTENTS PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .
C ONTENTS Environmental, Regulatory, and Performance Specifications . . . . . . . . . . . . . . 29 Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 User Interactions and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 CHAPTER 4 Maintenance and Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Cleaning CHAPTER 5 Troubleshooting NURIT 8000 Appears to Have No Power .
PREFACE Use this guide as the primary source of information for setting up and installing the NURIT 8000. Audience Organization This guide provides a simple description of the NURIT 8000’s features as well as basic information for the device’s installation and configuration. This guide is organized as follows: Chapter 1, Overview. Provides an overview of the NURIT 8000. Chapter 2, Setup.
P REFACE Guide Conventions Table 1 Convention Document Conventions Meaning Example CAUTION The caution symbol indicates hardware or software failure, or loss of data. The unit is not waterproof or dustproof, and is intended for indoor use only. WARNING The lighting symbol is used as a warning when bodily injury might occur. Due to risk of shock do not use the terminal near water. Acronym Definitions Various acronyms are used in place of the full definition.
CHAPTER 1 Overview This chapter provides a brief description of the NURIT 8000. NURIT 8000 The NURIT 8000 Wirless Palmtop Terminal is one of the most advanced, versatile, secure, and convenient POS terminals manufactured today.
O VERVIEW Features at a Glance Table 3 NURIT 8000 Features Feature Description Thermal Printer • Integrated printer uses thermal paper • Easy-load mechanism • Barrel power ( POWER) connector • • Data connector • GSM Terminal Interface Connector Radio Internal antenna, located under paper roll, with power supply Note: Configuration is model-dependent.
CHAPTER 2 Setup This chapter describes the setup procedure for NURIT 8000, in the following sections: Selecting Location • Selecting Location • Unpacking Shipping Carton • Examining NURIT 8000 Features • Opening and Closing Battery/Card Compartment Cover • Connecting Cables • Connecting the Battery • Connecting Cables • Power Supply • Connecting Cables • Using the Magnetic Stripe Card Reader • Using the Smart Card Reader Use the following guidelines to select a location for the NURIT
S ETUP Selecting Location • Maintain at least 22 cm (8.5 in) of clear space around the terminal in its fixed operating location, in order to assure good ventilation. Indoor Use The NURIT 8000 is designed to be operated indoors in the following manner: • Powered only by the built-in battery. • Using the AC/DC power adapter for battery charging only. • Using the optional external modem.
S ETUP Unpacking Shipping Carton • Do not use the NURIT 8000 near water or in moist conditions. • Never spill any liquid on the device. • Never push objects into the device through slots (other than those specifically intended for the magnetic stripe, smart cards, SAM cards, or cable ports). • To reduce the risk of shock, do not disassemble any of the equipment or accessories referred to in this manual. If required, take the equipment to a qualified service representative.
S ETUP Examining NURIT 8000 Features Examining NURIT 8000 Features 2 Remove all plastic wrapping from the components. 3 Remove the clear protective film from the LCD screen. 4 Save the shipping carton and packing material for future repacking or moving of the device.
S ETUP Examining NURIT 8000 Features Terminal Front The front panel of the NURIT 8000 terminal (see Figure 2) includes the following Panel features: • A touch screen terminal display, backlit LCD screen. • A stylus, with an integrated stylus storage slot. • An 18-key, telephone-style keypad. • A magnetic card reader on the top of the terminal. Bi-directional swiping capabilities. Swipe the card with the magnetic stripe down and left, towards the terminal and the keypad.
S ETUP Opening and Closing Battery/Card Compartment Cover Opening and Closing Battery/ Card Compartment Cover To access the battery/card compartment, you have to first remove the compartment cover. NOTE SIM, SAM, and SD card configurations are model dependent. To remove the battery 1 /card compartment cover 2 Disconnect the AC/DC power adapter from the electrical power outlet. Carefully place the NURIT 8000 face down on a soft, smooth surface, so as not to damage the LCD screen.
S ETUP Installing SIM, SAM, and SD Cards To replace the battery 1 pack/card compartment cover Place the NURIT 8000 face down on a soft, smooth surface, so as not to damage the LCD screen. Figure 5 Installing SIM, SAM, and SD Cards Replacing the Battery/Card Compartment Cover 2 Insert the two hinges of the battery/card compartment cover into the hinge slots on the edge of the battery/card compartment. 3 Close the compartment cover and press down until the locking tab snaps into place.
S ETUP Installing SIM, SAM, and SD Cards 7 Lower the SIM/SAM cardholder onto its base. Check that the corner of the SIM/SAM card is not obstructed by the triangular protrusion at the corner of the cardholder base. 8 Lock the SAM cardholder by sliding the cardholder locking clasp to the LOCK position. CAUTION Do not bend or scratch the contacts of the SAM cardholder when installing or removing cards. 9 If necessary, replace the battery. See Figure 9. 10 Replace the battery/card compartment cover.
S ETUP Installing SIM, SAM, and SD Cards 5 Press down on the SD/MMC card while sliding it into the slot, until the card snaps into place. Figure 7 Inserting the SD/MMC Card 6 If necessary, replace the battery. See Figure 9. 7 Replace the battery/card compartment cover. See Figure 5. To remove an SD/ 1 MMC Card Remove the battery/card compartment door. See Figure 4. 2 If necessary, remove the battery. See Figure 10.
S ETUP Connecting the Battery Connecting the Battery NOTE The NURIT 8000 terminal comes with a Lithium-polymer battery. Read this section to know how to install and remove the battery. Only use batteries provided by VeriFone. For information about purchasing additional or replacement batteries, see Accessories and Documentation. Depending on your model of the NURIT 8000 terminal, the battery compartment may be shared with the SIM, SAM, and SD cards.
S ETUP Connecting the Battery 4 Lift and remove the battery. Figure 10 5 Removing the Battery Replace the battery/card compartment cover. See Figure 4. Battery Maintenance CAUTION CAUTION Take care when installing the battery pack. If it is installed incorrectly, it may explode. Use only a VeriFone supplied battery. • The supplied high-performance smart Lithium-polymer battery provides 7.4 VDC at 1800 mAH (minimum) capacity.
S ETUP Connecting the Battery NOTE Extreme temperatures degrade the battery pack performance. Battery Environmental Requirements: • Standard Charge: 0°C to 40°C (32°F to 104°F) • Discharge: -20°C to 50°C (-4°F to 122°F) • Storage: -20°C to 60°C (-4°F to 140°F) Battery Charge The LED indicator on the car adapter lights according to the charge status.
S ETUP Using the Printer Using the Printer An integrated thermal printer is built into the NURIT 8000. Before you can process transactions in the NURIT 8000 that require a receipt or record, you must install paper in the printer. Loading Paper into Before using the printer, load a roll of paper into the printer. the Printer To load paper into the 1 printer Place the terminal on a flat, stable surface. 2 Insert two fingers into the recess on the paper compartment cover, beneath the release latch.
S ETUP Using the Printer 10 Close the paper compartment cover, pressing down firmly, until it snaps into place. Figure 13 Closing the Paper Compartment Removing the Paper When a roll of paper is finished, or if the paper is jammed, you may have to Roll From the remove the old roll in order to replace it. Printer To remove a roll of 1 thermal paper from the printer 2 Place the terminal on a flat, stable surface.
S ETUP Power Supply Power Supply The NURIT 8000 gives you the option of running the unit on battery power, or through a power adapter. The power adapter both gives power, as well as recharges the battery. For information on using the battery, see Connecting the Battery. Before connecting a power supply, disconnect the power cord from the power outlet. Connect and route all cables between the NURIT 8000, ECR, and PC before plugging the power pack cord into a wall outlet or surge protector.
S ETUP Power Supply Car Adapter The car adapter is an optional accessory. You can use the car adapter to provide Connection power to the NURIT 8000 and to charge the installed Lithium-polymer battery. For information on ordering a car adapter for the NURIT 8000 terminal, see Accessories and Documentation. To connect the car Connect one end of the car adapter cable to the Power port on the back of the adapter terminal and the other into the vehicle’s electrical power socket.
S ETUP Connecting Cables Connecting Cables The NURIT 8000 has the following ports to facilitate different types of cabling connections: • Data Connection • Power Supply POWER CONNECTOR DATA CONNECTOR Figure 17 NURIT 8000 Connections Data Connection The data cable is an accessory which may be ordered separately. For information on ordering an external modem for the NURIT 8000 terminal, see Accessories and Documentation.
S ETUP Connecting Cables To remove the data 1 cable Turn off the external device to which the base unit is connected and/or the NURIT 8000 terminal. 2 Detach the plug from the external device. 3 Detach the plug from the data port on the bottom of the terminal. 4 Turn on the NURIT 8000 terminal. External Modem The External Modem is an optional accessory that has model dependent Connection connection capabilities.
S ETUP Using the Magnetic Stripe Card Reader Using the Magnetic Stripe Card Reader The magnetic stripe card reader is located at the top end of the NURIT 8000 terminal. Use the magnetic stripe card reader with a magnetic stripe card. To use the magnetic 1 stripe card reader Hold the card with the magnetic stripe positioned down and facing towards the LCD display. 2 Insert the card into one end of the card reader slot. 3 Swipe the card in a smooth, continuous movement, all the way through the slot.
S ETUP Using the Smart Card Reader Using the Smart Card Reader The EMV-compatible smart card reader is located at the bottom end of the NURIT 8000 terminal. Use the smart card reader with a smart card. To use the smart card 1 reader 2 Hold the smart card horizontally, with the metal chip facing up and at the edge of the card nearest to the smart card reader slot. Insert the card into the smart card reader slot.
CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the NURIT 8000. Specifications The following specifications describe the NURIT 8000 physical and electrical characteristics. Model NURIT 8020 Power Supply • AC/DC adapter (safety approved) Output: 9-10 V at 1 A The AC/DC adapter must be compliant with the applicable standards and/or approved by the relevant authorities in the country where the equipment is sold.
S PECIFICATIONS Environmental, Regulatory, and Performance Specifications Storage Temperature and Humidity • Temperature: -20oC to +60oC (-4oF to +140oF) • Humidity: 5-95% RH, non-condensing User Interactions Reference: IEEE 1725, Section 9.
CHAPTER 4 Maintenance and Cleaning The NURIT 8000 has no user-serviceable parts. CAUTION • Opening or disassembling the terminal in any way automatically erase all secret encryption keys and will render the PIN pad inoperable. • Opening the terminal will void any warranty and security certification. It may also result in irreversible damage to the unit’s electronic circuitry.
M AINTENANCE AND C LEANING Cleaning the NURIT 8000 • CAUTION To clean the PIN pad, use a soft, damp, lint-free cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. For best results, use a VeriFone Cleaning Kit. See Accessories and Documentation.. Never use abrasive compounds or solvents, thinner, trichloroethylene, ketonebased solvents, benzene, or synthetic cleansers– they can deteriorate plastic or rubber parts.
CHAPTER 5 Troubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to assist you to successfully install and configure your NURIT 8000 device. If you have problems operating your NURIT 8000 device, please read through these troubleshooting examples. If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local VeriFone representative for assistance.
TROUBLESHOOTING G UIDELINES NURIT 8000 Appears to Have No Power NURIT 8000 If the NURIT 8000 appears to have no power: Appears to Have • Check all cable connections. No Power • Check that the voltage is reaching the AC power outlet by connecting a different device to this outlet. If you suspect any type of problem at this electric outlet, contact a certified electrician for a professional inspection.
TROUBLESHOOTING G UIDELINES Operation with Peripheral Device Not Successful Operation with If operation with a peripheral device is not successful: Peripheral • Verify that the peripheral device is properly connected to the terminal. Device Not Successful • Try to verify whether the peripheral device is functioning properly. • Replace the cable or the adapter cable being used with the peripheral device. • If the problem persists, contact your VeriFone distributor or service provider.
TROUBLESHOOTING G UIDELINES The Keypad Does Not Respond The Keypad If the keypad does not respond: Does Not • Refer to user documentation for the particular application in use. Respond • If the problem persists, contact your VeriFone distributor or service provider. An Incorrect If an incorrect response or data is obtained: Response or • Refer to user documentation for the particular application in use.
CHAPTER 6 Service and Support For NURIT 8000 problems, contact your local VeriFone representative or service provider. For NURIT 8000 product service and repair information: Service Returns NOTE • USA – VeriFone Service and Support Group, 1-800-834-4366, Monday - Friday, 8 A.M. - 8 P.M., Eastern time. • International – Contact your VeriFone representative. Before returning the NURIT 8000 to VeriFone, you must obtain a Merchandise Return Authorization (MRA) number.
S ERVICE AND S UPPORT Accessories and Documentation • NOTE You will be issued MRA number(s) and the fax will be returned to you. One MRA number must be issued for each NURIT 8000 you return to VeriFone, even if you are returning several of the same model. 5 Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned. 6 Keep a record of the following items: • Assigned MRA number(s).
S ERVICE AND S UPPORT Accessories and Documentation Power Supply AC power cord (United States of America) WIR 30017 Car adapter (universal) 80CA-XX-MXX-BLK The AC power cord varies by country. Contact your local VeriFone representative or service provider to identify the best power cord for your needs. Battery 802B-XX-MXX-BLK Cables and Adapters Data cable FCL09503 T F 1 .
S ERVICE AND S UPPORT Accessories and Documentation 40 NURIT 8000 INSTALLATION GUIDE
INDEX related 5 A accessories 38 battery 39 cables and adapters 39 car adapter 39 documentation 39 external modem 39 power cord 39 terminal 38 B battery ordering 39 bottom panel features 13 terminal 13 C cables connecting data 25 cables and adapters accessories 39 ordering 39 car adapter ordering 39 cleaning 31 connecting cables 25 power supply 23, 34 D data connecting cables 25 troubleshooting 36 data connection 25 documentation 38 accessories 39 acronym definitions 6 conventions 5 E electrical consid
I NDEX O cleaning 31 returning a unit for repair or replacement 37 model 29 modem specifications 29 O operation with peripheral device troubleshooting 35 ordering battery 39 cables and adapters 39 car adapter 39 external modem 39 power cord 39 P paper inserting 21 loading 21 removing 22 physical specifications 29 power troubleshooting 34 power cord 39 ordering 39 power supply 23 connecting 23, 34 specifications 29 printer paper inserting 21 troubleshooting 35 specifications 29 troubleshooting 35 using 21
I NDEX U installing 9 location 9 repair 33, 37 replacement 37 service and support 37 specification model 29 troubleshooting 33 transactions troubleshooting 34 troubleshooting data 36 keypad 36 magnetic stripe card reader 35 operation with peripheral device 35 power 34 printer 35 paper 35 smart card reader 35 tampered device 36 terminal 33 transactions 34 wireless communication 34 U using magnetic stripe card reader 27 printer 21 smart card reader 28 W wireless communication troubleshooting 34 NURIT 8000
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