Owner's manual
Table Of Contents
- NURIT 8000
- Preface
- Overview
- Setup
- Specifications
- Maintenance and Cleaning
- Troubleshooting Guidelines
- NURIT 8000 Appears to Have No Power
- Transactions Cannot be Completed Successfully
- Wireless Communication Does Not Work
- Operation with Peripheral Device Not Successful
- Printer Does Not Print
- Printer Continues Printing When Out of Paper
- Magnetic Stripe Card Reader Does Not Function Properly
- Smart Card Reader Does Not Function Properly
- The Keypad Does Not Respond
- An Incorrect Response or Data Is Obtained
- “Tampered Device” Displayed On Screen and Keypad Inoperable
- Service and Support
- Index
- Contact VeriFone
NURIT 8000 INSTALLATION GUIDE 33
CHAPTER 5
Troubleshooting
Guidelines
The troubleshooting guidelines provided in the following section are included to
assist you to successfully install and configure your NURIT 8000 device. If you
have problems operating your NURIT 8000 device, please read through these
troubleshooting examples.
If the problem persists even after performing the outlined guidelines or if the
problem is not described below, contact your local VeriFone representative for
assistance. Typical examples of malfunction you may encounter while operating
your NURIT 8000 device and steps you can take to resolve them are listed.
NOTE
The NURIT 8000 comes equipped with tamper-evident labels. The device
contains no user serviceable parts. Do not, under any circumstance, attempt to
disassemble the device. Perform only those adjustments or repairs specified in
this guide. For all other services, contact your local VeriFone service provider.
Service conducted by parties other than authorized VeriFone representatives
may void warranty.
CAUTION
Use only a VeriFone-supplied power cord. Using an incorrectly rated power
supply may damage the device or cause it not to work as specified. Before
troubleshooting, ensure that the power supply matches the requirements
specified at the bottom of the device. (See Specifications for detailed power
supply specifications.) Obtain the appropriately rated power supply before
continuing with troubleshooting.