User manual

VOIDS
Void a Credit Sale
A void of a credit card
sale can be done, if the original sale was performed in
the same batch. To void a transaction:
1. At CREDIT.....SALE, ACCOUNT? press the <éé > or <êê >
keys repeatedly until the terminal reads:
CREDIT....VOID/SALE, ACCOUNT ?
2. Swipe the credit card or key in the
account number and
expiration date manually.
3.
Enter in the amount of the SALE to be voided, and press
<ENTER>.
Depending on how your terminal has been
programmed, the terminal may, or may not dial for an approval.
Void a Return
A Void Refund is done, if the original return is from the same batch. If the
refund is from a different batch, you will not be able to perform a void
return, (check with your processing bank for instructions on handling the
transaction), otherwise, a void refund is done as follows:
1. At CREDIT.....SALE, ACCOUNT? press the <éé > or <êê >
keys repeatedly until the terminal reads:
CREDIT....VOID/
RTRN, ACCOUNT ?
2.
Swipe the credit card or key in the account number and
expiration date manually.
3. Enter in the amount of the RETURN to be vo
ided, and press
<ENTER>.