User's Manual

Table Of Contents
T
ROUBLESHOOTING
G
UIDELINES
Transactions Fail to Process
36
C680 I
NSTALLATION
G
UIDE
R
A
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T
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6
Check the Smart Card Reader
Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
Ensure that the card is inserted correctly and that the card is not removed
prematurely.
Contact your Verifone distributor or service provider.
If the manual transaction does not work, proceed to Check the Signal
Strength.
Check the Signal Strength
On-screen signal-strength indicator displays at least one bar to indicate
connectivity to radio network.
Ensure that the radio has been activated by your service provider.
.