O3300 InstallGuide.
O3300 InstallGuide.book Page 2 Thursday, November 25, 1999 3:48 PM Lithium Battery Caution The Random Access Memory (RAM) in the Omni 3300 terminal is protected by a lithium battery. Do not, under any circumstances, attempt to replace this battery. Failure to comply may invalidate the product warranty. Document Title: Omni 3300 Series Installation Guide VeriFone Part Number: 22124, Revision B Copyright © 1999 VeriFone All rights reserved.
O3300 InstallGuide.book Page 3 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Table of Contents Install the Omni3300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Step 1: Select a Location for the Terminal . . . . . . . . . . . . . . . . . . .5 Step 2: Unpack the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . 6 Step 3: Examine Terminal Features . . . . . . . . . . . . . . . . . . . . . . . .
O3300 InstallGuide.
O3300 InstallGuide.book Page 5 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Install the Omni 3300 If using the optional swivel base (refer to “Accessories and Documentation‚” page 28), follow the swivel base’s instructions before installing your Omni 3300 terminal. Step 1: Select a Location for the Terminal When selecting a location, consider these important factors: Ease of Use • A location convenient for both merchant and cardholder.
O3300 InstallGuide.book Page 6 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Warning: Do not use the terminal near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during electrical storms. Step 2: Unpack the Shipping Carton 1. Open the shipping carton and carefully inspect its contents for possible shipping damage (Figure 1).
O3300 InstallGuide.book Page 7 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide 2. Remove the following items: • Omni 3300 terminal • Power pack (and power cable, if applicable) • Telephone line cord • Roll of thermal printer paper (in a plastic bag) • Plastic paper roll spindle Note: The roll of thermal printer paper and the paper roll spindle may have been installed prior to shipment. 3. Remove all plastic wrapping from the terminal and other components. 4.
O3300 InstallGuide.book Page 8 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide General Features Viewing from the top (Figure 2), notice the following: • A display screen in the center. • Keys: – A 12-key, telephone-style keypad – Eight function keys (four to the right of the 12-key keypad, and four above the keypad) – Four ATM-style keys to the display’s right • A green/red indicator LED (Light Emitting Diode) light.
O3300 InstallGuide.book Page 9 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Figure 3 Connection Ports with Cover Removed These ports connect the Omni3300 to a telephone line, optional devices, and the power supply. Telephone Line Ports On the back panel’s far left are two RJ11-type modular jacks for connecting the terminal to a telephone line. Telset Port The first port is identified by a telephone-shaped “Telset” icon (shown at right).
O3300 InstallGuide.book Page 10 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Ports for Attaching Optional Peripherals Devices: In the center are two RJ45-type modular jacks (serial ports): • The “RS232” serial port (icon shown at right) connects a VeriFone CR 600 check reader or other peripheral device. • The other serial port (identified by “Bar Code” and “PIN Pad” icons at right) connects a PIN pad, smart card reader/writer, or bar code wand.
O3300 InstallGuide.book Page 11 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Direct Connection Pass-Through Connection Figure 4 Line Connections Step 5: Connect the Terminal Power Pack Caution: Before you connect the terminal’s power pack, check that the on/off button is off (shown at right). 1. Insert the round barrel connector (Figure 5, page 12) into the power port (identified by the icon at right).
O3300 InstallGuide.book Page 12 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Note: The round barrel connector on the power pack cable has a plastic lock tab that secures the power cable to the terminal.
O3300 InstallGuide.book Page 13 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide To lock the connector into the power port, align the plastic lock tab so it points up. Insert the connector, then twist it as indicated by the “arrow” icon above the port (“arrow” and “lock” icons shown at right). To unlock the connector, twist it to the right, toward the “unlocked” icon (shown at right). 2. Plug in the power pack.
O3300 InstallGuide.book Page 14 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Install a Paper Roll 1. Turn on the terminal. (If the printer needs paper, the green LED indicator will flash on and off.) 2. Remove the paper roll cover by lifting it up (Figure 6). Two ridges on the cover’s sides show where to grasp it. Paper Release Lever Paper Roll Cover Figure 6 14 Thermal Printer Features 3.
O3300 InstallGuide.book Page 15 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Printer Paper Figure 7 Loading Paper A built-in sensor detects the paper and pulls it through and out the unit’s top, just below the serrated metal tear strip. 5. If necessary, press the paper feed button until about 5 centimeters (2 inches) of paper emerge from the top. 6.
O3300 InstallGuide.book Page 16 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Paper Roll Spindle Figure 8 Paper Roll, Spindle, and Cover Note: To adjust paper position, lift the small red release lever on the cradle’s right side (Figure 6, page 14) until it snaps “up.” The paper now freely moves in the paper path. When the paper is correctly positioned, lower the lever until it snaps “down.” For paper ordering information, refer to “Accessories and Documentation‚” page 28.
O3300 InstallGuide.book Page 17 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide 3. Press the paper feed button to advance the paper roll a few centimeters (inches), then tear off the test printout. Congratulations! Your Omni 3300 terminal should now be completely installed and ready to use. Step 7: Using the Omni 3300 Card Reader To conduct a transaction, position a card and swipe it through the reader, as shown in Figure 9.
O3300 InstallGuide.book Page 18 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Caution: Before connecting any peripheral device, turn the terminal’s power off (the LED is off). Turn power on only after you are finished connecting the peripheral device(s). For complete information about peripheral installation and use, refer to the user documentation supplied with those devices.
O3300 InstallGuide.book Page 19 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Figure 10 Optional “PIN Pad” port devices Connect a CR 600 Check Reader Caution: Check readers require a separate power source. Before connecting a check reader or similar device, turn the terminal’s power off (the LED is off). 1. If the cable is not already connected to the check reader, insert the small modular plug on one end of the cable into the check reader’s modular jack (Figure 11, page 20).
O3300 InstallGuide.book Page 20 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide 2. Insert the larger RJ45-type connector on the other end of the cable into the “RS232” serial port on the terminal’s back panel. Omni 3300 Terminal Omni 3300 RS232 Port CR 600 CR 600 Serial Port Figure 11 CR 600 Check Reader Connection 3. Turn on power to the terminal, then connect the check reader to a power source.
O3300 InstallGuide.book Page 21 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Printer Every few months, check and thoroughly clean the printer: 1. Be sure the terminal is connected to a power source. 2. Remove the paper roll cover and check it for signs of damage, wear, or warping. 3. Remove the paper and spindle. Carefully cut from the roll any paper still remaining in the feed mechanism. 4. Press the paper feed button to eject the remaining paper.
O3300 InstallGuide.book Page 22 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Printer Paper is Jammed in the Feed Mechanism 1. Remove the paper roll cover. Then, lift up the small red lever located on the paper roll cradle’s right side until it snaps “up.” (Figure 6, page 14). The paper can now move freely through the paper feed mechanism. 2. Carefully cut the damaged paper from the paper roll and clear the remaining paper from the feed mechanism. 3.
O3300 InstallGuide.book Page 23 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide • Product ID, including the model and part number. For example, “Omni 3300” and “P093-xxx-xx” Figure 12 Information Labels on Bottom of Terminal 2. Give your VeriFone distributor or service provider this information. 3. Describe the problem(s) and provide the shipping address where the repaired or replacement unit will be returned. 4.
O3300 InstallGuide.book Page 24 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide AC power pack: • Input: 120 - 127 V ~ (120 - 127 V AC); 60 Hz; 0,6 A (0.6 A) • Output: 22 V ~ (22 V AC); 2,0 A (2.0 A) DC power pack: • Input: 100 - 250 V ~ (100 - 250 V AC); 50 - 60 Hz; 1,2 A (1.2 A) • Output: 25,5 V DC (25.5 V DC); 1,57 A (1.
O3300 InstallGuide.book Page 25 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company VASD Manufacturer's Address: VeriFone 3755 Atherton Rd.
O3300 InstallGuide.book Page 26 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Product Certifications FCC Compliance Manufacturer: VeriFone, a division of Hewlett-Packard Company Model: Omni 3300 FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
O3300 InstallGuide.book Page 27 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
O3300 InstallGuide.fm Page 28 Thursday, December 9, 1999 11:24 AM Omni 3300 Installation Guide Accessories and Documentation How to Order • VeriFone Online Store at www.store.verifone.com • (USA) VeriFone Customer Development Center, 1-800233-0522, Monday - Friday, 7 A.M. - 5 P.M., MST • (Global) Contact your VeriFone representative.
O3300 InstallGuide.fm Page 29 Thursday, December 9, 1999 11:24 AM Omni 3300 Installation Guide Thermal Printer Paper CRM0039 High-grade thermal printer paper, 58-mm (2.25-inch) width, 25-meter (82-foot) length; single roll CRM0039-01 CRM0039 in 30-roll bulk package CRM0040 High-grade thermal printer paper, 58-mm (2.25-inch) width, 33-meter (108.26-foot) length; single roll Paper Roll Spindle 02117-03 Plastic spindle for 58-mm (2.
O3300 InstallGuide.
O3300 InstallGuide.
O3300 InstallGuide.book Page 30 Thursday, November 25, 1999 3:48 PM 2099 Gateway Place Ste 600 San Jose, CA 95110 USA Telephone: (+1) 408-232-7800 Fax: (+1) 408-232-7811 World Wide Web: www.verifone.com Printed on recycled paper.