User's Manual
Table Of Contents
- Verifone Carbon Installation Guide
- Contents
- Preface
- Device Overview
- Setup
- Selecting Unit Location
- Unpacking the Shipping Carton
- Periodic Inspection
- Examining the Unit’s Features
- Establishing Communication
- Loading a Paper Roll in the Printer
- Installing or Replacing MSAM Cards
- Connecting Optional Devices
- Connecting the Terminal Power Pack
- Using the Smart Card Reader
- Using the Magnetic Card Reader
- Using the Contactless Reader
- Specifications
- Maintenance and Cleaning
- Service and Support
- Troubleshooting Guidelines
- Port Pinouts
- Appendix
- Contact Verifone
TROUBLESHOOTING GUIDELINES
Printer Blade Jams or Printer Door Can’t be Closed
44 VERIFONE CARBON INSTALLATION GUIDE
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Use the following steps to return the printer blade back to its retracted position and
close the printer door:
• Push the Printer Door Release button, as shown in the following illustration:
Figure 17 Printer Door Release Button
• When the printer blade does not return to its retracted position at once, press
the button again (without closing the printer door).
• If pushing the Printer Door Release button while the printer blade is jammed
causes the Release button to lock up as well, “press the release button
against the printer main body and then push the button again.” Marco, please
let me know if this is a correct interpretation of your instructions. Thanks.
• To return the movable blade to its retracted position faster, “operate the
release button while pressing down the release button.” Marco, please clarify
this, I don’t understand what this means. Thanks.