User's Manual

SERVICE AND SUPPORT
Service Returns
36 CARBON 8 INSTALLATION GUIDE
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• Serial number (S/N 40x-xxx-xxx).
Figure 20 Information Labels on Carbon 8 and Stand
2 Within the United States, call Verifone toll-free at 1-800-834-4366.
3 Select the MRA option from the automated message. The MRA department is
open Monday to Friday, 8 A.M.–8 P.M., eastern time.
4 Give the MRA representative the information gathered in Step 1.
If the list of serial numbers is long, you can fax the list, along with the
information gathered in Step 1, to the MRA department at 1-727-953-4172
(U.S.).
• Please address the fax clearly to the attention of the “Verifone MRA Dept.”
• Include a telephone number where you can be reached and your fax
number.
SERIAL NUMBERS
CARBON 8
SERIAL NUMBERS
STAND
MODEL AND
MODEL AND