Installation Guide

VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
32 CARBON MOBILE 5 INSTALLATION GUIDE
• Include a telephone number where you can be reached and your fax
number.
c Complete the Inquiry Contact Form at http://www.verifone.com/
aboutus/contact/contact_form.cfm.
• Address the Subject box to “Verifone MRA Department.”
• Reference the model and part number in the Note box.
3 Describe the problem(s).
4 Provide the shipping address where the repaired or replacement unit must be
returned.
5 Keep a record of the following items:
• Assigned MRA number(s).
• Verifone serial number assigned to the device you are returning for service
or repair (device serial numbers are located at the back of the unit.
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the Verifone label at the
bottom of the white plastic shell or box labels.
Accessories and
Documentation
Verifone produces the following accessories and documentation for the
Verifone Carbon Mobile 5 and Verifone Carbon Mobile 5 with Printer. When
ordering, please take note of the part number.
• Verifone online store at www.estore.verifone.com
• USA – Verifone Customer Development Center, 800-Verifone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
• International – Contact your Verifone representative
Accessories
Documentation
NOTE
One MRA number must be issued for each device you return to Verifone, even if
you are returning several of the same model.
Verifone Certified Power Adapter PWR087-300-01-A
Verifone MSR Cleaning Kit 02746-01
Verifone Carbon Mobile 5 Certifications and Regulations Sheet VPN -DOC278-001-EN-A
Verifone Carbon Mobile 5 Quick Installation Guide VPN -DOC278-002-EN-A
Verifone Carbon Mobile 5 with Printer Quick Installation Guide VPN -DOC278-01-002-EN-A