Installation Guide

DEVICE SETUP
Unpacking the Shipping Carton
16 CARBON MOBILE 5 INSTALLATION GUIDE
Personal Security
Considerations
The Verifone Carbon Mobile 5 can be used as handover device. Always exercise
extreme caution when conducting transactions especially during PIN entry.
• Hand the Verifone Carbon Mobile 5 directly to the cardholder for PIN entry.
• Encourage the cardholder to hold the Verifone Carbon Mobile 5 close to avoid
others from seeing the information entered.
Electrical
Considerations
• Avoid using this product during electrical storms.
• Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
• Do not use the device near water or in moist conditions.
Unpacking the
Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering
or shipping damage. The Verifone Carbon Mobile 5 is a secure product and any
tampering may cause the device to cease to function properly.
To unpack the
shipping carton
1 Validate the authenticity of the sender by verifying the shipping tracking
number and other information located on the product order paperwork.
2 Remove and inspect the following items:
• Verifone Carbon Mobile 5 unit
• USB-C to USB cable
• Paper roll
3 Remove all plastic wrapping from the unit and other components.
4 Remove the clear protective film from the display.
NOTE
Verifone ships variants of the Verifone Carbon Mobile 5 for different markets.
Your unit may have different options or accessories described in this section.
CAUTION
Do not use a unit that has been tampered with or otherwise damaged. This unit
comes equipped with tamper-evident labels. If a label or component appears
damaged, immediately notify the shipping company and your Verifone
representative or service provider.